Sessions By Type
Keynote Sessions
Typically presented by non-Gartner industry leaders, these plenary sessions are designed to be entertaining and thought-provoking.
Sessions
Welcome Address
14 March, 2012 (09:00 - 09:15)
Gartner Opening Keynote: Delivering Enterprise Performance Breakthroughs With BPM
14 March, 2012 (09:15 - 10:15)
Organizational politics and workforce resistance are the biggest barriers to cross-boundary process management. BPM leadership means breaking through these barriers, by harnessing the power of information, mobility, social media and the Cloud to deliver enterprise performance breakthroughs. Leaders will coordinate interactions among different resources within and beyond their enterprise, promote collaboration and manage relationships across political boundaries to create an operating environment we call “extreme collaboration.” In this keynote we identify the barriers to BPM success, examine how they can be overcome and demonstrate how an environment of extreme collaboration looks and feels.
Panel Discussion: Breaking Down the Barriers to Enterprise Success, Overcoming Organizational Resistance and Delivering Results
14 March, 2012 (10:45 - 11:15)
BPM can deliver spectacular results. It can change the fortunes of organizations and can turn the goal of organizational agility into reality. But not all organizations are successful at implementing BPM and enterprise-wide BPM fails more than it succeeds. In this session, executives from leading providers and consultants in Europe will discuss the opportunities and challenges for BPM; provide insight and guidance on how to seize the opportunities, overcome the challenges and drive BPM across the organization to deliver game- changing results.
Guest Keynote: The Art of Business Influence
14 March, 2012 (11:15 - 12:00)
BPM success is largely contingent on the ability to influence multiple stakeholders, departments, teams, and the organization as a whole. Communication expert Mark Jeffries has a simple, yet vital message — communication excellence leads to increased credibility, successful projects and higher profits. Mark presents a practical toolbox of innovative communication, networking and influence tools designed give you a smart, proven, communication-based approach to the challenges you face every day — with your project sponsors, colleagues and within your teams. From networking to negotiation, from the power of words, to the behaviors of the “trusted advisor” - Mark presents a practical and entertaining session filled with valuable takeaways.
Closing Keynote: The Next Frontier - People, Process and Things: Taking BPI To The Internet Of Everything
15 March, 2012 (15:30 - 16:15)
The Internet is quickly changing. Nearly every product could become part of it. Sensors, connected appliances, cars and Near Field Communication will be part of the Internet. Add to that "dumb" objects like a drink can or a physical book and you get innovative opportunities never possible before. This migration of IT technology and digitization into physical objects and the enterprise front office has enormous implications for BPI leaders. The business potential for enterprises that harness and exploit the concept is huge. This session explores the trends, issues and emerging best practices to help you discover when and how to find and pursue opportunities in your enterprise.
Summit Close
15 March, 2012 (16:15 - 16:30)
