CRM in top 10 priorities for CIO's in 2013
- Our summit focuses on CIO's Top Business Priorities; Increasing Enterprise Growth, & Attracting and
Retaining new customers - Find Out More
Attend two summits in One Week
- A Full Week of CRM and PCC Tools and Insights
- One Convenient Location: San Diego, CA
PCC Summit, April 29 - May 1
Customer 360 Summit, May 1-3 - Learn More
Pre-Event CRM Boot Camp Sessions
create a solid foundation- Tuesday night: Get up to speed quickly on key
terms and trends, tactics and strategies, vendors
and more - Find Out More
Guest Keynoter Erik Wahl to speak
about innovation and performance- Graffiti Artist, Author, Entrepreneur,
Philanthropist - Find Out More
Understand. Engage. Deliver: Earning Customers for Life
The Must-Attend Event For CRM Professionals
Gartner Customer 360 Summit delivers complete coverage of the new strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and grow the business.
This must-attend CRM event brings together senior business, marketing and IT leaders to focus on creating a strategic, unifying vision for customer engagement and experience management.
Agenda Highlights
Hot topics to be covered:
- Craft a CRM vision and strategy
- Understand new analytics, metrics and big data
- Get more out of mobile and social
- Increase sales effectiveness
- Improve customer service
- Balance digital and traditional marketing
Who Will Be There
View All Speakers
- Eric Wahl
- Graffiti artist, author, entrepreneur and philanthropist
- Gene Alvarez
- Research VP, Conference Chair
Team Registration Discount
Gartner Events has designed a program to help teams of 4 or more maximize the Summit experience while on-site and long after the event concludes.
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a registered trademark of Gartner, Inc. or its affiliates.
