Gartner IT Financial, Procurement &
Asset Management Summit

Attendee List

Registration

11 September 2012 02:00 PM - 07:00 PM

Starting A strategic Vendor Management Program

11 September 2012 03:00 PM - 04:00 PM

Holistic strategic vendor management requires planning and discipline, beyond just tasking someone to do it in their spare time. Effective vendor management is a result of ensuring each member of the team are working toward the same goal of maximizing vendor value. This tutorial will prepare you to initiate a strategic vendor management program.

The Economic Benefits of I&O Consolidation and Virtualization

11 September 2012 03:00 PM - 04:00 PM

Major opportunities to reduce cost entail consolidation and subsequent virtualization. In this session, we explore how to best analyze consolidation/virtualization projects from a financial perspective. Examples of virtualization and major types of consolidation (logical, physical, and rationalization) will be assessed via example use cases.

Negotiating the Software Agreement

11 September 2012 04:15 PM - 05:15 PM

Software agreements contain clauses often not recognized as being harmful or high risk. This presentation points out the areas where Gartner sees the highest levels of risk and discusses how to improve these areas and reduce unexpected cost.  The focus is on the business terms and conditions which often cause problems in agreements and it is not a legal review.  - How do you find the right software solution at the right price? - What are the primary areas of risk in a software license agreement and how can this risk be reduced? - How can contract language be improved in a software license agreement?

Process Design and Implementation: The roots of a good ITAM program

11 September 2012 04:15 PM - 05:15 PM

Getting an IT asset management program off the ground and keeping it viable is an involved process: It requires an evaluation of existing routines and, often, a rearchitecting of many aspects of the IT planning, data capturing, acquisition, deployment, management, and retirement process. Because IT asset management involves the entire life cycle of an asset, multiple people will have to be taught how to capture, enter, transfer or report data. This tutorial will provide an overview of the process and implementation of the ITAM life cycle process.

General Breakfast

12 September 2012 07:00 AM - 08:00 AM

Registration

12 September 2012 07:00 AM - 06:00 PM

Opening Remarks & Agenda Overview

12 September 2012 08:30 AM - 08:40 AM

Gartner Keynote: Rethinking the Economics of IT

12 September 2012 08:40 AM - 09:30 AM

From software as a service and cloud to BYOD and the interconnectivity of assets, the face of IT is changing — and so are its customers. These changes will have a lasting effect on how IT not only is funded, but also managed. Join Gartner Analysts, Alexa Bona & Stewart Buchanan, as they explores how this transformation will alter the course of IT finance, procurement and asset management departments everywhere.

Gartner Keynote: Power Politics in the World of IT

12 September 2012 09:45 AM - 10:30 AM

Being an IT executive often requires a sophisticated understanding of the balance between leadership and power. These roles come with a certain amount of power, yet must often deal with stakeholders across the enterprise who are equal or superior in standing. This keynote shares the perspectives of over 30 CIOs and other IT executives on managing power, politics and executive relationships.

The IT Sourcing Executives Guide to SaaS Sourcing and Contracting

12 September 2012 11:00 AM - 12:00 PM

The cloud delivery model is gaining popularity mostly because of the promise of lower costs. This presentation highlights the key areas that have been problematic from a cost and risk perspective in cloud deals, and how IT sourcing executives can negotiate the best contracts to mitigate excessive risk. Key issues: - What are trends in cloud pricing models and contracting? - What are the hidden costs in cloud contracts, and how can IT sourcing executives avoid them? - What are key risks of cloud agreements and how can IT sourcing executives protect against them?

Roundtable: Navigating Political Landmines (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 11:00 AM - 12:00 PM

Increasingly business units are asking IT to assume and become the Business Process Owner. In this session end-users will share best practices on how to seamlessly make the transition.

Roundtable: Measuring the Benefits of ITAM (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 11:00 AM - 12:00 PM

IT asset management (ITAM) is rapidly evolving from a basic asset inventory monitoring and reporting role to a core financial discipline. As ITAM matures, its ability to deliver accurate and timely financial management data and insight will become its core value proposition and increasingly strategic to executive management.

IT Asset Disposition:  When IT Assets Are Gone But Not Forgotten

12 September 2012 11:00 AM - 12:00 PM

The IT asset disposition (ITAD) sector continues to grow in size, services offered and importance, while its real and material risks — financial, security, and environmental — are making the careful choice of disposition vendors and services an executive priority. Key issues: - What are the best practice characteristics and services of the ITAD market, and which are critical to your specific organization? - What’s a consumer to do about the certification wars? - Which ITAD vendors merit serious consideration, and what criteria should your organization use in selecting a reliable one?

Align IT Investment Levels With Strategy Using Run, Grow, Transform and Beyond

12 September 2012 11:00 AM - 12:00 PM

Aligning IT spending around categories that show business impact is more important than ever if CIOs are to take funds from the past and repurpose them to the future of the enterprise. Categories like run, grow and transform the business IT spending are a minimum requirement to produce business results, but views of IT spending by an individual enterprise's strategic planning pillars or business capabilities will begin to answer the questions about the ultimate value and usefulness of IT spending and investments. This session explores current and future practices of strategic IT spending analysis. Key issues: - What are the potential financial impediments to migrating to the cloud, and how can they be mitigated or avoided? - How can strategic IT spending categorization be used to set priorities for future IT investments, while at the same time reducing “keep the lights on” IT spending? - What role does the personality of the enterprise play on the levels of strategic IT spending?

The Value of IT Procurement

12 September 2012 11:00 AM - 12:00 PM

This session, designed specifically for upper management, covers why IT procurement should be involved in negotiations early, and how IT procurement can save money and improve contract terms and conditions. Key issues: - Why is IT procurement important to any major technology procurement? - Who should be involved in the negotiation and what process should be followed? - What are the major areas of risk in a technology procurement, and how should these risks be managed?

Attendee Lunch & Solution Showcase Dessert Reception

12 September 2012 12:00 PM - 02:00 PM

Gartner Theater Presentation: Magic Quadrant for North America Information Technology Asset Disposition

12 September 2012 12:15 PM - 12:35 PM

CloudBlue Technologies, Inc.: Managing Data Security in the Information Lifecycle

12 September 2012 12:45 PM - 01:05 PM

The prevalence of information stored on myriad devices, combined with data privacy legislation, creates considerable challenges throughout the information and IT lifecycles. Iron Mountain, the leader in information and records management and CloudBlue Technologies, a leading ITAD services provider, have partnered to address these issues head on. This presentation explores the application of secure data destruction best practices for all types of information and discusses the unique solution Iron Mountain and CloudBlue deliver.

VMware - IT Business Management: Best Practices for IT Financial Management and Cost Transparency

12 September 2012 02:00 PM - 03:00 PM

VMware IT Business Management provides unprecedented transparency and control over IT costs, services and quality. VMware ITBM supports fact-based decision making to minimize the cost of IT while maximizing competitive advantage. Covering your services, applications, and infrastructure whether virtualized, in a cloud or on physical hardware - VMware has years of experience delivering cost transparency to help customers with IT Financial and Business Management. During this presentation we will explore 3 key customer case studies and how, with VMware ITBM, they have been able to: • Gain 360° IT cost transparency for fact-based decisions • Plan and Control their IT Financial Management journey • Optimize IT costs and services to align with business • Manage business expectations

Rimini Street: Slash Oracle and SAP Maintenance Costs with Third-Party Support

12 September 2012 02:00 PM - 03:00 PM

Industry analysts agree: you are spending too much on Oracle and SAP annual maintenance and receiving limited value. Ongoing maintenance costs typically consume two-thirds of IT budgets. Yet despite the high cost, the software vendor support model does not address the majority of issues impacting your mature enterprise software. Learn how companies are using third-party support to get more responsive service at half the cost, avoid “forced” upgrades, and free up budget for strategic innovation.

CA Technologies: How CA ITAM Helped Our Organization Avoid $11M in New IT Spend

12 September 2012 02:00 PM - 03:00 PM

It’s an opportunity for sponsors to moderate an informal discussion with attendees over lunch, on a topic of their choice. Vendors/topics and corresponding table numbers will be posted at the entrance to lunch -- attendees will have the option to join a sponsor’s table and join in the conversation.

Licensing in the Cloud - A SAM survival guide

12 September 2012 03:15 PM - 04:15 PM

End-user organizations still get the compliance bill when cloud infrastructure providers are audited. Virtual desktops are a license compliance challenge with many software licenses, not just Microsoft. Take control over software licensing costs on virtual desktops and servers in the cloud. Key issues: - Can existing license rights be moved to an internal or external cloud? - Doesn’t outsourcing makes license management the service provider’s problem? - What should we do to manage software licensing liabilities when buying IaaS, PaaS or SaaS?

Roundtable: Moving IT Procurement from Cost Optimization to Business Value (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 03:15 PM - 04:15 PM

Optimizing the organizational structure of IT procurement is critical for ensuring its success. CIO/CFOs need take charge and address the reporting line challenges to achieve the right balance to ensure governance, prudent procurement and collaboration in the organization.

Roundtable: Negotiating with Microsoft (For End Users Only. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 03:15 PM - 04:15 PM

Microsoft is one of the few vendors that is present in virtually all customer organizations. This roundtable provides a forum for customers to share their experiences in negotiating with Microsoft, and how to best prepare for a negotiation.

IT Asset Management Tool Shakeup or Shakeout?

12 September 2012 03:15 PM - 04:15 PM

End users are clamoring for innovation, especially around interpreting data, but ITAM tool vendors have been slow to respond. As a result, point vendors are gaining momentum by delivering much needed functionality. This market shake up will cause discontinuities that lead to market consolidation. In this presentation, we will delve into strategies for organizations that already have an investment in ITAM tools and for those that are on the cusp of buying. Key issues: - Which toolsets comprise an effective IT asset management program? - Who are the tool vendors and what are their product strategies? - How should customers plan buying strategies?

Finance and the Economics of the Cloud

12 September 2012 03:15 PM - 04:15 PM

The cloud computing on-demand, pay-as-you-go service model is transforming IT from a cumbersome internal cost center into agile, reactive, external services.  Unfortunately, marketing hype and confusion has obscured the underlying financial implications of cloud computing, and made it tough to identify and analyze its true economics.  Key issues: - What are the potential financial impediments to migrating to the cloud, and how can they be mitigated or avoided? - What are the critical success factors of a structured decision process for evaluating the economics of cloud computing? - What role does the personality of the enterprise play on the levels of strategic IT spending?

Audit Management Clinic (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 03:15 PM - 04:15 PM

As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers.

Negotiating with Oracle

12 September 2012 03:15 PM - 04:15 PM

Negotiating with Oracle requires a level of skill to understand license models and contract issues. As Oracle expands by purchasing more companies and adding hardware as an offering, IT procurement professionals must understand new license models, know what to negotiate and learn how to stay compliant. - How do you get started with an Oracle negotiation by understanding license model alternatives? - What issues should be negotiated in the OLSA and the Oracle Ordering Document? - How can IT asset management work with IT procurement and other business units to stay within license compliance?

Roundtable: Controlling IT Demand Against Finite IT Resources (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 04:30 PM - 05:30 PM

Gartner has touted the need for service-based pricing (SBP) for years. With increasing demands from business coupled with technology delivery changes such as the cloud, it has never been more important for IT to provide the necessary cost transparency so that business can make informed decisions on how to effectively leverage technology. In this session participants will discuss best practices needed to move into a service-based pricing model for chargeback/showback.

Roundtable: Negotiating with Oracle (For End Users Only. Pre-registration Required. Registration Begins Monday, July 30th.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

12 September 2012 04:30 PM - 05:30 PM

Oracle continues to acquire companies and presents challenges in both negotiation and in streamlining product portfolios. This roundtable is a forum for customers to discuss tactics that have been successful in negotiating with Oracle

Networking Session: Asset Management (Pre-registration is required. Users and vendors welcome to attend)

12 September 2012 04:30 PM - 05:30 PM

1. Negotiating and managing Academic Licensing 2. Sharing Asset Management Tool Success and Failure Experiences 3. Communicating the Value of ITAM 4. Managing Vendor Audits 5. ITAM in the Public Sector 6. Staffing Challenges in ITAM 7. The Challenges of ITAM in Virtualized Environments 8. BYOD ITAM Challenges

Networking Session: Procurement (Pre-registration required. Users and vendors are welcome to attend)

12 September 2012 04:30 PM - 05:30 PM

1. Negotiating Cloud Agreements 2. Measuring the Value of Procurement 3. Licensing for BYOD 4. Microsoft Negotiating 5. Oracle Negotiating 6. IBM Negotiating 7. Public Sector Procurement 8. Adobe Negotiating

Networking Session: Financial Management (Pre-registration required. Users and vendors are welcome to attend)

12 September 2012 04:30 PM - 05:30 PM

1. Financial management in the evolving world of Cloud 2. Communicating Chargeback to Businesses 3. Cutting Costs in IT 4. Budgeting for IT Costs 5. Building ROI Cases 6. Accounting Challenges in Procuring IT Products & Services 7. Financial Management in the Public Sector 8. IT Financing and Leasing

Solution Showcase Reception

12 September 2012 05:30 PM - 07:30 PM

Gartner Theater Presentation: Marketscope for the IT Asset Management Repository

12 September 2012 05:40 PM - 06:00 PM

Registration

13 September 2012 07:00 AM - 06:30 PM

Networking Breakfast

13 September 2012 07:30 AM - 08:30 AM

Guest Keynote: Adventures in Deep Sea Exploration: Living the Dream

13 September 2012 08:00 AM - 09:00 AM

Robert D. Ballard, Ph.D., is best known for his 1985 discovery of the Titanic. In this dynamic presentation, Ballard showcases his recent work in deep water archaeology and the technology of telepresence. He discusses how to motivate out-of-the-box thinking, deal with failure, inspire children and live your dream. You’ll leave wanting to start a new career in exploration

Moving from Physical to Virtual Desktops – A practical guide

13 September 2012 09:30 AM - 10:30 AM

Hosted virtual desktop (HVD) implementations continue to grow.  In this workshop, organizations share practical experiences they have garnered from experimenting, deploying and justifying the move from physical to virtual. Understand why HVDs are of interest, learn how to improve testing and deployment, and gather justification for further rollouts. Key issues: - When does it make sense to move to virtual desktops? - What best practices can be employed to help move from physical to virtual desktops? - What management and organizational changes are required to support the virtual desktop world?

Roundtable: ITAM in the BYOD world (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 09:30 AM - 10:30 AM

Bring your own device (BYOD) is a burning topic in many organizations. Driven by the allure of cost savings, end-user satisfaction and improved productivity, many organizations are jumping to the fray with little regard to the impact of BYOD on software licensing costs and IT asset management issues. This session will share client experiences and discuss best practices.

Roundtable: Software Audit Management (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 09:30 AM - 10:30 AM

During this session, participants discuss and identify the key software asset management issues that arise in outsourced IT environments, how to address them and how to approach new outsourcing relationships in a way that avoids them.

Software Resellers in the 21st Century: Understanding the Value Proposition

13 September 2012 09:30 AM - 10:30 AM

Software resellers are becoming more integral to ITAM programs, moving from external purchasing into assisting with some of the core challenges that face asset managers. Join us for a look at how resellers have evolved to support customer organizations, and what capabilities they can bring to your organization. Key issues: - What’s the difference between a value-added reseller (VAR) and a large account reseller (LAR), and what can resellers do for organizations like yours? - How can picking the right reseller help my organization save money? - Which resellers are global and how can we be sure to pick the right one?

Chargeback: Making IT Customers Accountable for IT funding

13 September 2012 09:30 AM - 10:30 AM

IT organizations are challenged to meet business demand and justify budgets, while competition from external IT service suppliers is growing. Chargeback is recognized by business users as a proven commercial solution. To make this transition successfully, organizations must confront and work through their challenges. It's time to collect money, not excuses. Key issues: - When is chargeback cost-effective? - Why is chargeback adoption growing to become a significant IT asset management challenge? - What is the best chargeback method, and why can't my organization start using it right now? - How do I develop cost transparency and build business trust by proving that costs are being accounted for accurately?

IBM Negotiation Clinic (For End Users Only. Pre-registration Required. Registration Begins Monday, July 30th.Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 09:30 AM - 10:30 AM

As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers.

The Art of a Successful Microsoft License Negotiation

13 September 2012 09:30 AM - 10:30 AM

In a perfect world, a successful negotiation is one where everyone wins and nobody loses. However, when it comes to software licensing, there is no perfect world.  A successful Microsoft negotiation requires IT procurement professionals to identify, assess and prioritize requirements while trying to grapple with the significant amount of change in Microsoft’s licensing practices and the ways in which we are now consuming technology. Key issues: - What are the key trends and changes in Microsoft licensing? - What are the key criteria for structuring a successful deal? - How can organizations negotiate effectively with Microsoft?

Trends That Will Increase Software Costs

13 September 2012 11:00 AM - 12:00 PM

CIOs need to prepare for technologies that have the potential to increase software costs. We look at the cost impact of cloud, ubiquitous computing, virtualization, consumerization, the proliferation of mobile devices, BYOD programs and other trends that will impact software costs, so that CIOs can take action now. Key issues: - What are the key trends that will impact software costs and how? - How can CIOs mitigate some of these risks and contain costs effectively?

Roundtable: Choosing A Disposition vendor (For End Users Only. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 11:00 AM - 12:00 PM

The IT asset disposition (ITAD) sector continues to grow in size, services offered and importance, while its real and material risks - financial, security and environmental - are making the careful choice of disposition vendors and services an executive priority.

Roundtable: How to Grow IT Finance Departments (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 11:00 AM - 12:00 PM

Everything we do in IT has an impact on IT finance, both now and in the future. The sustainability of technology cost is a common imperative. This session addresses the financial alignment challenges between the IT organization and its customers, but it all starts with accountability for IT spending.

Software Life Cycle Planning: A Process and Policy Guide to Refreshing, Managing and Migrating Assets

13 September 2012 11:00 AM - 12:00 PM

Putting in place a strategy for assessing the functional enhancements in new versions of infrastructure or enterprise software is a complicated process that requires many areas within IT work together. IT asset managers play a critical role by providing data to facilitate the decision process. This presentation will suggest steps for designing the planning process. Key issues: - Why does the business need a software lifecycle strategy? - Which teams or areas should be involved in the decision process? - What are the goals and steps for a software lifecycle management program?

How to Significantly Reduce IT Infrastructure & Operations Costs

13 September 2012 11:00 AM - 12:00 PM

IT infrastructure and operations (I&O) is typically 60% or more of the total enterprise IT budget. Although CIOs and I&O leaders have made significant progress to reduce costs here, intense budget pressures continue.  Fortunately, Gartner has identified 10 key areas to focus efforts to further reduce cost structure. For most, full implementation of these ideas can reduce I&O costs about 10% over 12 months — and 25% or more within three years. Key issues: - What have Gartner clients accomplished to date in reducing I&O costs? - What are the major opportunities that remain to reduce I&O costs? - How should IT prioritize I&O cost reduction opportunities?

Microsoft Negotiation Clinic (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 11:00 AM - 12:00 PM

As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers.

Getting the Deal You Want: The Art of Obtaining & Maintaining Buyer Control

13 September 2012 11:00 AM - 12:00 PM

The path through a software evaluation is fraught with endless opportunities to stray off-course. This session shows you, first, how to structure an evaluation to keep your real needs constantly in focus; and, then, how to recognize and circumvent vendors’ attempts to change your priorities and established evaluation criteria Key issues: - How can you stay focused on your true needs throughout a software evaluation process? - What are the ways you become vulnerable to the software vendor's playbook? - What techniques can you use to garner and retain control?

Attendee Lunch & Solution Showcase Dessert Reception

13 September 2012 12:00 PM - 02:00 PM

Gartner Theater Presentation: Hype Cycle: Hosted Virtual Desktops

13 September 2012 12:15 PM - 12:35 PM

Gartner Theater Presentation: Magic Quadrant for IT Service Support Management Tools

13 September 2012 12:45 PM - 01:05 PM

Comprehensive Guide to Vendor Management

13 September 2012 02:00 PM - 03:00 PM

You are more dependent on external vendors, your external spend is increasing, and more than ever before, you have greater risk using vendors. Here we will introduce a new vendor management framework to improve control, reduce risk and derive more value from your vendors. Key issues: - How can vendor management improve vendor performance? - What are the primary disciplines, roles and responsibilities for vendor management?

Roundtable: Using Resellers to Maximum Effect (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 02:00 PM - 03:00 PM

Software resellers are becoming more integral to ITAM programs, moving from external purchasing into assisting with some of the core challenges that face asset managers. Join us for a look at how resellers have evolved to support customer organizations, and what capabilities they can bring to your organization.

Roundtable: Hosted Virtual Desktops (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 02:00 PM - 03:00 PM

Hosted virtual desktop (HVD) implementations continue to grow. In this roundtable, organizations share practical experiences they have garnered from experimenting, deploying and justifying this alternative desktop strategy. Understand why HVDs are of interest, and learn how to best test and deploy them and gather justification for further rollouts.

Audit Management for the Megavendors: Oracle, Microsoft and IBM

13 September 2012 02:00 PM - 03:00 PM

This presentation provides general audit-readiness steps for all software vendors, and the top 5 areas of risk and top 5 license and terms and conditions to manage for each of these megavendors. Key issues: - What are general audit-readiness steps for managing compliance and staying - What are the primary audit and compliance exposure and risk areas for each vendor? - What are the best practices for managing license and contract T&Cs with these megavendors?

Making the Transition to Service Pricing

13 September 2012 02:00 PM - 03:00 PM

Gartner has touted the need for service-based pricing (SBP) for years. With increasing demands from business coupled with technology delivery changes such as the cloud, it has never been more important for IT to provide the necessary cost transparency so that business can make informed decisions on how to effectively leverage technology. This session looks at the steps needed to be move into a service- based pricing model for chargeback/showback.

VMware Negotiation Clinic (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 02:00 PM - 03:00 PM

As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers.

Unleash the Power of IT Procurement through Organizational Structure

13 September 2012 02:00 PM - 03:00 PM

Optimizing the organizational structure of IT procurement is critical for ensuring its success. CIO/CFOs need take charge and address the reporting line challenges to achieve the right balance to ensure governance, prudent procurement and collaboration in the organization. Key issues: - Why does IT procurement fail to deliver expected results? - What are the options for IT procurement organizational structure and their pros and cons? - How can the IT procurement organization optimize structure to create competitive leverage?

Roundtable: Negotiating with IBM (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 03:15 PM - 04:00 PM

This session provides an understanding of the need for a collaborative effort between IT finance, SAM and IT procurement before, during and after IBM hardware and software is acquired. This team approach provides for a thorough evaluation and analysis of all the viable options and models available by IBM to both drive savings and manage compliance

Roundtable: Best Practices in Strategic Vendor Management(For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 03:15 PM - 04:00 PM

You are more dependent on external vendors, your external spend is increasing and, more than ever before, you have greater risk using vendors. In this session participants will discuss the keys to successful vendor management

Using Internal Costing Model to Demonstrate IT Value

13 September 2012 03:15 PM - 04:00 PM

- Why Showback vs Chargeback at Unum: Ownership vs Accountability; Hosting comparison vs value add - Key stakeholders: Execs, App owners, Finance: App owner decision making process; Exec summary of biggest abusers; Finance summary of where growth & utilization is - Extended Value Add proposition: Recommendation on Configuration changes for performance or cost savings; Service Classifications to identify services/sla options & dr costs options

Surviving a “Friendly” Software Audit

13 September 2012 03:15 PM - 04:00 PM

In the day and age of cores, PVU’s, RVU’s, authorized, floating, per device, per machine, per user, concurrent, per TB and many other license types how do you know you are in compliance? Your vendors would love to tell you because they know the odds that you’re a 100% compliant on all products is very slim. Many vendors now offer services to gather the information for you about your software deployments vs. your entitlements. In this session we’ll look at the what, why and how of the “friendly” audit. Also we’ll cover best practices, tactics and procedures that will help you “win” software audits whether they are friendly or not.

Vendor Threats and Ultimatums??? Negotiate to WIN!!!

13 September 2012 03:15 PM - 04:00 PM

This presentation will focus on how Westar Energy uses negotiation strategy and tactics to take control of vendor situations. The case study example in this presentation will illustrate how developing a strategy, controlling the situation, and planning the negotiation each step of the way resulted in a successful audit outcome for Westar Energy.

IT Asset Management: Where Do I Start?

13 September 2012 03:15 PM - 04:00 PM

An effective IT asset management (ITAM) enables organizations to better manage IT costs and risk. So where do you begin? Greg Oien and David Bauers of Deluxe Corp. built two IT asset management programs from the ground up and will share their experiences on where to start, what needs to be done, how to get there and the lessons they learned, finishing up with questions and real-world answers.(David Bauers, Senior Manager IT Procurement, Deluxe Corporation and Greg Oien Principal IT Sourcing Analyst, Deluxe Corporation)

Flexera Software: IT Asset Management & License Optimization at Maersk

13 September 2012 04:15 PM - 04:45 PM

Hear how A.P. Moller-Maersk has implemented an ITAM and license optimization program to mitigate financial and legal risk, create asset transparency, and reduce ongoing costs for software assets. The session will cover Maersk’s organizational structure for group-wide asset management, their approach to resourcing the project, and their phased project plan. The ITAM team manages more than 80,000 hardware assets and has realized millions of dollars in cost savings on key vendors including Microsoft and Adobe.

Eracent: "Easy" SAM Solutions - Do They Really Exist?

13 September 2012 04:15 PM - 04:45 PM

As software licensing has evolved into increasingly complex models, SAM solution providers have introduced approaches that are perceived to be simple. But, are they effective? What is the reality? Eracent will highlight potential pitfalls of "easy" solutions, and provide guidance on the components that should be part of a comprehensive, successful SAM program.

Governance Myths and Realities

13 September 2012 05:00 PM - 06:00 PM

Governance has become a bad word in many leadership circles and is often synonymous with bureaucracy. When applied well, governance can be a powerful leadership tool that can increase the value of the IT portfolio to the enterprise, and create a calculated approach to IT risk. This session dispels some of the old myths about governance and introduces new guidelines for governing IT to empower IT executives. Key issue: - How can governance be applied in a practical way?

Roundtable: Negotiating Software Agreements (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 05:00 PM - 06:00 PM

IT procurement can add substantial value to an organization's technology procurement as long as they are brought into the process early and made an integral part of the procurement process. In this session, participants will discuss various strategies and tactics use to negotiate software agreements.

Roundtable: Outsourcing SAM (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 05:00 PM - 06:00 PM

During this session, participants discuss and identify the key software asset management issues that arise in outsourced IT environments, how to address them and how to approach new outsourcing relationships in a way that avoids them

Software Licensing and IT Asset Management  in a World of Bring Your Own Device

13 September 2012 05:00 PM - 06:00 PM

Bring your own device (BYOD) is a burning topic in many organizations. Driven by the allure of cost savings, end-user satisfaction and improved productivity, many organizations are jumping to the fray with little regard to the impact of BYOD on software licensing costs and IT asset management issues. Successful IT asset managers need to put a strategy in place to address these new imperatives. Key issues: - What are the dominant trends in BYOD? - What are the software licensing implications of BYOD, and how can the costs and risks be minimized? - How can IT asset managers redesign their ITAM processes to accommodate BYOD?

How to Analyze Your Budget to Identify Savings

13 September 2012 05:00 PM - 06:00 PM

This presentation will describe how improved financial planning and analysis processes will provide CIOs and IT leaders with the necessary and accurate financial data to optimize capital budget and technology spending decisions. Key issues: - How do you develop and implement a savings plan? - How do you identify and analyze savings opportunities? - What are other areas of consideration that impact the IT budget?

SAP Negotiation Clinic (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

13 September 2012 05:00 PM - 06:00 PM

As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers.

IT Procurement Governance - what is needed and how to implement it effectively?

13 September 2012 05:00 PM - 06:00 PM

This session will highlight the need for IT procurement governance, explaining what it is, why it is critical and how to implement the Gartner IT Procurement Model. Key issues: - What is IT procurement governance and why is it critical? - What are the options for IT procurement organizational structure and their pros and cons? - How can the IT procurement organization optimize structure to create competitive leverage?

Rimini Street: PARTY NOW, SAVE LATER in the Rimini Street Martini Lounge

13 September 2012 06:00 PM - 08:00 PM

Join Rimini Street for a relaxing evening in our VIP Lounge with cocktails, hors d'oeuvres and live music. Rimini Street will feature their signature cocktail, the RIMINITNI's with a chilling ice luge and Central Florida's most requested pianist and vocalist for your entertainment! This will be a great opportunity to network with the Rimini Street's executive team and other peers who are interested in cutting costs with third-party software support.

Networking Breakfast

14 September 2012 07:00 AM - 08:00 AM

Registration

14 September 2012 07:00 AM - 12:00 PM

Guest Keynote: Nonverbals for Exceptional Organizations

14 September 2012 08:00 AM - 09:00 AM

Nonverbal behaviors comprise approximately 60-80% of all interpersonal communication. They can reveal a person’s true thoughts, feelings, desires, and intentions. And because people are not always aware they are communicating nonverbally, body language is often more honest than the spoken word. In this presentation, which is based on his lectures at the Harvard Business School, Joe Navarro, a world-renowned expert on the applied use of nonverbal communication, will provide crucial insights into the importance of nonverbal communication in our daily lives and how it can be used to communicate more effectively and to influence others profoundly.

Apptio: Accelerating IT Financial Transparency to Drive Business Decisions

14 September 2012 09:15 AM - 09:45 AM

Arriving at the right form of financial transparency depends on your starting point and the decision-making needs of your business. In this session, Mr. Tucker will introduce a diagnostic for benchmarking your technology business management practices against those of your industry peers. He will summarize the benchmark results and share how organizations have improved transparency to drive better business behavior, understand and optimize technology costs, and accelerate decision making based on data.

Sims Recycling Solutions, Inc.: Using Sims’ Footprint to Simplify the Logistics End-of-Life IT Assets

14 September 2012 09:15 AM - 09:45 AM

Learn about the benefits of using Sims’ national and global footprint to minimize the logistics costs associated with managing your organization’s electronics reuse and recycling needs. We will demonstrate why location really does matter and you will leave with a comprehensive grasp of the many ways Sims can reduce the expense and improve the efficiency of retired IT logistics as well as maintain their security during transportation.

Deploying Hosted Virtual Desktops - Understanding the Vendors, Costs and Architectures

14 September 2012 10:00 AM - 11:00 AM

Centralizing the desktop with HVDs is perhaps the hottest trend in client computing. We cut through the hype, discuss the technology and share customer implementations and best practices to help identify if it is right for you. Key issues: - What are the technical, practical and financial considerations that organizations need to be concerned about? - Where are the technologies (and their alternatives) today, and where are they headed through 2016? - What are customers doing with HVDs today?

Roundtable: Selecting ITAM Tools (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

14 September 2012 10:00 AM - 11:00 AM

Establishing an ITAM program is a daunting affair for customers. This roundtable is to discuss how the participants have approached ITAM tool selection and deployment, and deployed processes to better manage their assets.

Roundtable: Optimizing Infrastructure Operations Costs (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

14 September 2012 10:00 AM - 11:00 AM

The economy and other factors are creating high budget pressures within many organizations. Infrastructure and operations (I&O) is often targeted because it is 60% of the total IT costs - and hence is a major expense. This roundtable is a chance for you to learn and share best practices.

Software Asset Management for Outsourced IT

14 September 2012 10:00 AM - 11:00 AM

During this session, participants discuss and identify the key software asset management issues that arise in outsourced IT environments, how to address them and how to approach new outsourcing relationships in a way that avoids them.

New Economic Rules of IT Spending and Staffing Metrics

14 September 2012 10:00 AM - 11:00 AM

The success metrics for information technology seldomly change in a big way. However, the economic value proposition for IT services at a strategic and operational level changes it in a big way! Depending on the strategy and goals of the enterprise, the economic expectation of IT spending will change as well. Continuous use of the same, similar or familiar IT spending and staffing metrics often become ineffective once we understand them, and force us to move to other metrics to find new opportunities for impacting business performance. Key issues: - How does the use of old IT spending and staffing metrics hide legacy issues and create new problems for IT and the enterprise? - What are the future problems already facing many IT organizations, and what are the right IT spending and staffing metrics to manage these problems? - What are key trends related to traditional IT spending and staffing metrics, and how can IT leaders use these metrics to help the enterprise perform at their best?

Oracle Negotiation Clinic (For End Users Only. Pre-registration Required. Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.)

14 September 2012 10:00 AM - 11:00 AM

As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers.

Negotiating and Protecting your IBM Software Investments

14 September 2012 10:00 AM - 11:00 AM

This presentation will provide an understanding of the need for a collaborative effort between IT Finance, SAM, and IT procurement before, during, and after IBM hardware and software is acquired.   This team approach will provide for a thorough evaluation and analysis of all the viable options and models available by IBM to both drive savings and manage compliance. Key issues: - What are the licensing, pricing, and usage opportunities to optimize your IBM software spend? - What IBM resources are available to improve your SAM and negotiation processes? - What are the 5 best practices to reduce IBM audit risk?

Closing Town Hall

14 September 2012 11:15 AM - 12:00 PM

Over the three days the conference participants will have gotten to the heart of the important trends, scenarios, best practices and strategies that are vital for IT asset management, procurement and financial management. This locknote will identify the key strategic and tactical takeaways from all the sessions at this summit with actionable advice, i.e. what you should do when you get to the office on Monday morning. We will also reveal the preliminary results of the onsite survey.