Gartner Outsourcing & Strategic Partnerships Summit

Track D: Advancing Your Strategy and Governance Competencies

Sourcing in turbulent times requires extreme focus and discipline to tie supply to demand to deliver business value. Sourcing strategy sharpens business focus and defines precise objectives while governance establishes the formal mechanisms to keep outsourcing in alignment with the business. The sessions in this track explore how to create a business focused sourcing strategy, set up an agile and flexible – but disciplined -governance framework and dynamically manage all sourcing activities.

Sessions

Sourcing Management: The Focus and Discipline Required to Deliver Business Value

12 September, 2011 (10:00 AM - 11:00 AM)

Business demands creative ideas, competitive advantage and definitely low costs; providers offer an unending variety of services. Sourcing in turbulent times requires extreme focus and discipline to tie supply to demand and deliver business value—focus to develop a sourcing strategy and keep business alignment, and discipline to coordinate and integrate players and activities.

SOS: An Apropos Abbreviation for Sourcing Organization Sizing

12 September, 2011 (02:15 PM - 03:15 PM)

Organizations often struggle to determine the right size of their IT sourcing entities. As there is no single correct answer, this presentation discusses different sizing approaches, providing examples and ideas to help with these decisions.

Panel Discussion: Getting Your Global Sourcing Strategy Right- A Worldwide Analyst Perspective

12 September, 2011 (03:30 PM - 04:30 PM)

Developing a global sourcing strategy depends on not only on surveying what is available around the world, but also understanding the countries and their characteristics that will lead to the best matches and appropriate choices. In this panel, Gartner analysts from different regions bring their perspectives to this issue.

Networking Outsourcing Strategy: Build a Strong Foundation for Sourcing Success

12 September, 2011 (04:45 PM - 05:45 PM)

With all the pressure to manage cost while enabling agile IT, many CIOs overlook the net effect of next-generation projects on their network. The reality is that the network, if not properly designed and sourced, will be the barrier to deploy unified communications, video and hybrid cloud architecture. This session will look at ways to improve network architecture to enable secure access to cloud-based applications, and provide a new philosophy for approaching the different classes of providers. Don’t let your network be a cautionary tale; rethink the future role of your network now.

Sourcing Models to Address Business and Market Dynamics

13 September, 2011 (09:30 AM - 10:30 AM)

Organizations' sourcing strategies are rapidly evolving due to changing business needs, market dynamics and new service offers such as cloud computing. Under this scenario, Gartner analyzes sourcing models, how successfully organizations use each of them and how IT and sourcing leaders need to dynamically adjust to leverage them.

Vendor Switching or Insourcing: To Change or Not to Change, That Is the Question

13 September, 2011 (01:45 PM - 02:45 PM)

Once organizations enter contracts with vendors, they largely feel like they are tied to the relationship for a long period of time. This session defines the ties that bind clients and vendors and issues you will face if you sever that relationship and move delivery back in-house or to another vendor.

Creating & Evolving Your BPO Sourcing Strategy

13 September, 2011 (04:15 PM - 05:15 PM)

When considering outsourcing a business process, three main factors come into play to help make the decision: Will the service be better, faster or cheaper than the existing in-house process? This presentation will help both beginners and masters hone their management information and knowledge of the current maturity of different elements of the BPO market in order to build decision frameworks for how work should be performed via these key business issues.

New Management Requirements for Sourcing Organization Alignment, Coordination and Integration

14 September, 2011 (11:00 AM - 12:00 PM)

In the second half of 2010, Gartner analysts delivered a presentation about how to build the sourcing organization in several conferences around the world (U.S., U.K., France, Australia, Brazil and Mexico). Here we go one step beyond and explore how to integrate the IT sourcing organization to IT and to the enterprise through governance and collaboration.