Sessions By Type
Typically presented by non-Gartner industry leaders, these plenary sessions are designed to be entertaining and thought-provoking.
Gartner Keynote: Deliver Excellent Engagement Through Mobile, Social and Analytics
05 May, 2014 (08:15 AM - 09:15 AM)
The prowess with which you engage your customers, employees, partners and constituents is the single most important determinant of your organization’s success. Yet it remains among the most challenged of activities for most organizations. Advances in social media, content analytics and ubiquitous mobility are already smoothing the path toward more effective engagement. The future holds even further hope. We’ll zero in on the future tactics and technologies you’ll need to move beyond failing or, at best, ho-hum engagement, and toward an era of truly excellent engagement.
Guest Keynote: The Art of Enchanting Engagement
06 May, 2014 (08:15 AM - 09:15 AM)
Drawing from his best-selling The Art of Enchantment, Guy Kawasaki will share fascinating stories of enchantment, and show how enchantment raises the bar on engagement to a whole new level.
Closing Keynote: Talking About Workforce Changes With Young Agents of Change
07 May, 2014 (11:15 AM - 12:00 PM)
Young professionals steeped in social and mobile technologies their entire lives – so-called “digital natives” – will significantly affect how businesses and government agencies evaluate, deploy and manage technology going forward. We’ll invite a panel of these digital natives to our stage to reveal their expectations, hopes and wishes when it comes to how businesses and governments will engage, and how the young professionals can help bring that to pass.