Summit Tracks
Social Collaboration
Collaboration is now mobile, cloud-based, contextual and social. We'll help business and IT leaders responsible for collaboration and social initiatives to optimize their investments, regain the trust of business stakeholders, and engage individuals both inside and outside the organization.
Sessions
Speed Networking: Getting Social With Fellow Attendees
28 April, 2013 (04:30 PM - 05:30 PM)
Attendees will get a chance to connect, network and discuss the issues most relevant to them with their peers. After an initial introduction, each participant will be paired with one other participant for a quick conversation on mutual topics of interest before moving on to do the same with someone else. Those that mutually agree to continue their conversation after the session is finished will have a chance to do so.
Gartner Opening Keynote: Engaging at the Nexus of Social, Mobile, Information and the Cloud
29 April, 2013 (08:15 AM - 09:15 AM)
The forces that are reshaping computing are keenly felt at the heart of this conference. Together, social, mobile, content and the cloud force enterprises to rethink how they communicate with and serve employees, customers and constituents. Get a sense of technology’s future as we look at the Nexus of Forces.
Harnessing the Beast: How to Profit From Gen4 Collaboration
29 April, 2013 (09:45 AM - 10:45 AM)
The waves of mobile, social, consumerization and BYOD present challenges and opportunities. You need a way to synthesize and exploit these forces. Organizations can gain significant competitive advantage and reap process improvements via the judicious use of Generation 4 (Gen4) collaboration services.
Roundtable: Getting SharePoint and Enterprise Social Networking Applications to Work Together (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
29 April, 2013 (11:00 AM - 12:00 PM)
With an analyst moderating, participants will share best practices using SharePoint and enterprise social networking applications together, either fully integrated, side-by-side, or some hybrid of both. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
Debate: You Say Social Analytics, I Say Big Brother Surveillance Tool
29 April, 2013 (11:00 AM - 12:00 PM)
Social analytics can boil the ocean of social to find valuable intelligence to produce better decisions. It can also strip away any semblance of privacy and expose personal lives to corporate scrutiny. So which is it? Powerful tool for improvement or Panopticon surveillance tool? Or both? We'll debate that very issue.
Roundtable: Best Practices for Licensing & Deploying Microsoft 365 (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
29 April, 2013 (02:00 PM - 03:00 PM)
With an analyst moderating, participants will share their best practices for licensing and deploying Microsoft 365. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
Design Considerations for Social Networking Applications
29 April, 2013 (02:00 PM - 03:00 PM)
We'll discuss how application and ESN architecture are impacted by the type of social networking design considerations identified via ethnography and other design research methods (e.g., profiles, graphs, activity streams, social objects, and social analytics).
Roundtable: Best Practices for Making Social Work for Your Organization (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
29 April, 2013 (04:30 PM - 05:30 PM)
With an analyst moderating, participants will share best practices for one of the most difficult hurdles in the Nexus to date — namely, making social collaboration actually work within your organization. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
Disruptive Research From the Gartner Maverick Incubator
29 April, 2013 (04:30 PM - 05:30 PM)
We will take the wraps off several controversial and disruptive lines of previously unseen research straight out of the Gartner Maverick incubator. This Maverick medley reflects some of the most innovative work Gartner analysts are doing (separated from mainstream research work).
Solution Showcase Networking Reception
29 April, 2013 (05:30 PM - 07:30 PM)
Join fellow attendees and some of the market's leading and most innovative providers for a casual networking reception in our solution showcase.
"Birds of a Feather" Attendee Networking Breakfast
30 April, 2013 (07:00 AM - 08:15 AM)
Join fellow attendees for a networking breakfast wherein tables are segmented by hot topic and/or industry to foster sharings of war stories and best practices among attendees.
Guest Keynote: Emotional Design — Total User Experience
30 April, 2013 (08:15 AM - 09:15 AM)
It's all about emotion. To the scientist (and Don Norman is a well-known Professor of Cognitive Science), emotion has many complex facets. In his popular book, Emotional Design, Norman showed how emotion can be treated as three different components, each having very different implications for design, for business, and for your customers. The Visceral level is innate — common across cultures. It's all about appearances and why some things attract us, some repel us: this is where graphical artists and industrial designers exert their power. The Behavioral level is learned, and is different for everyone. This is about how well a product or service performs. Does the company, product, or service deliver without glitches, with pleasure, not frustration: this is where engineering shines. The highest level is Reflection, which is all about image and memory. This is very culture-specific, where culture can be as broad as Chinese vs. Americans, or as specific as American tweenies vs. American teens. This is the playing field of Brand. Perform well here, and you can screw up a bit on the other levels. Perform badly here, and it can take years to recover.
Roundtable: Getting Enthusiastic Support From Your Security Team When It Comes to Social (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
30 April, 2013 (11:00 AM - 12:00 PM)
With an analyst moderating, participants will share best practices for getting your IT security teams comfortable with your organization's expanding use of social collaboration both within and outside your firewall. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
To the Point: Engagification — Applying Gaming Techniques to Increase Social Adoption
30 April, 2013 (11:00 AM - 11:25 AM)
We'll show you how principles drawn from the world of gaming can help increase the adoption of social and collaboration systems inside and outside your enterprise.
To the Point: Socially Enabled Business Applications — Finding, Following and Filtering What Matters
30 April, 2013 (11:35 AM - 12:00 PM)
Successful social web applications rely on techniques that tame complex choices through filtering and recommendations extracted from the analysis of many individual choices. We'll look at how the same techniques, now appearing in business applications, will be used to make business events and information more collaborative, as well as easier to find, follow and filter.
Attendee Lunch & Solution Showcase Dessert Reception
30 April, 2013 (12:00 PM - 02:30 PM)
Magic Quadrant Theater: Social Software
30 April, 2013 (12:15 PM - 12:35 PM)
We'll look at the latest Gartner Magic Quadrant for social software players.
Cloud-Based Office Systems: Google vs. Microsoft
30 April, 2013 (02:30 PM - 03:30 PM)
Two of the most widely used cloud-based office productivity suites are Microsoft and Google. We'll look at the strengths and weaknesses of each, and help you decide which, if either, works best for your organization.
Case Study: Social Collaboration
30 April, 2013 (03:45 PM - 04:45 PM)
We'll study a large-scale collaboration initiative, detailing the project's overall strategy and objectives, the tactics for user engagement, and the business impact.
"Birds of a Feather" Attendee Networking Breakfast
01 May, 2013 (07:00 AM - 08:00 AM)
Join fellow attendees once again for continued lively conversations over breakfast tables segmented by hot topics and industry.
Social Math for Digital Marketers
01 May, 2013 (08:00 AM - 09:00 AM)
Understanding social customers and their online behavior is neither easy nor intuitive. Digital marketers need analytics to better leverage the connected nature of social interactions. We'll examine techniques used in social analytics (e.g., graph analysis, social network analysis, universal dashboard KPIs, visualization, and analytic recursion) to take apart the complex nature of social interactions and engagement and turn that into useful strategies.
Panel: A Social "Show and Tell"
01 May, 2013 (08:00 AM - 09:00 AM)
In this fast-moving session, Gartner analysts will showcase an innovative concept, product or technology that supports or enhances collaboration, social interaction or engagement — explaining why it is important or relevant.
Closing Keynote: Your Engagement Action Plan for the Coming 12 Months
01 May, 2013 (10:15 AM - 11:00 AM)
After a whirlwind three days, an ensemble of Gartner analysts will send you on your way with key recommendations and action plans for optimal engagements during the next 12 months. Not just a perfect take-away summary session, but also highlights of key recommendations you may have missed in other sessions throughout the conference. The result: A simple, straightforward, bulleted road map for how to leverage the nexus of forces to optimize your engagements with and among employees, customers and constituents.
Guest Keynote: The Art of Vision
01 May, 2013 (11:30 AM - 12:30 PM)
As the business landscape changes, leaders must foster a steady stream of disruptive strategies and unexpected solutions to stay ahead. To thrive, executives and entrepreneurs need to rethink the habits that have made them successful, and challenge the conventional wisdom and industry models that have defined their world. Through this entertaining keynote, we uncover new ways to make your organization more creative, innovative and profitable. But, more so, we help your employees to see the need to become better storytellers within and outside your organization.
