Summit Tracks
The Mobile Organization
By year's end, the number of smartphones and tablets will exceed the number of PCs, yet few organizations are ready for this reality. We’ll examine how mobility will revolutionize how you engage with employees, customers and constituents, heralding a world of opportunity for business and society, but introducing an array of risk and compliance issues, as well.
Sessions
Speed Networking: Getting Social With Fellow Attendees
28 April, 2013 (04:30 PM - 05:30 PM)
Attendees will get a chance to connect, network and discuss the issues most relevant to them with their peers. After an initial introduction, each participant will be paired with one other participant for a quick conversation on mutual topics of interest before moving on to do the same with someone else. Those that mutually agree to continue their conversation after the session is finished will have a chance to do so.
Gartner Opening Keynote: Engaging at the Nexus of Social, Mobile, Information and the Cloud
29 April, 2013 (08:15 AM - 09:15 AM)
The forces that are reshaping computing are keenly felt at the heart of this conference. Together, social, mobile, content and the cloud force enterprises to rethink how they communicate with and serve employees, customers and constituents. Get a sense of technology’s future as we look at the Nexus of Forces.
Roundtable: Why an App Isn't an Application (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
29 April, 2013 (09:45 AM - 10:45 AM)
With an analyst moderating, participants will discuss the critical differences between traditional applications and "apps," and learn why understanding those differences now can save a lot of heartache later. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 15 participants.
The Mobile Scenario
29 April, 2013 (09:45 AM - 10:45 AM)
Mobile devices and applications enable radical innovation, creating new business and workplace opportunities and new social habits and behaviors. Network technologies such as LTE will gain popularity; operator, handset vendor and ecosystem battles will become more intense and new types of mobile devices and applications will emerge.
Workshop: Build Development Communities to Build Better Software (For end-users only.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
29 April, 2013 (10:00 AM - 11:30 AM)
Open source communities collaborate to build better software using social forums, such as when peer-reviewed code is built into the process, not tacked onto it. The principle benefit of adopting open source and agile methods is continuous product releases for web and mobile applications. Attendees will practice the open development methods to experience the benefits first hand.
Roundtable: Best Practices in Mobile Content Strategy and Management (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
29 April, 2013 (11:00 AM - 12:00 PM)
With an analyst moderating, participants will share their best practices for developing, rolling out and maintaining their mobile content strategy. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
Magic Quadrant Theater: Mobile Device Management
29 April, 2013 (01:25 PM - 01:45 PM)
We'll review the latest Gartner Magic Quadrant of mobile device management players.
How Mobile Changes Everything, and What To Do About It
29 April, 2013 (02:00 PM - 03:00 PM)
Mobility has triggered a revolution in assumptions about user-facing systems, interfaces, ownership, governance, risk, app design and delivery, security, management, support, HR, compensation, procurement, payment and audit strategies. We also look at mobile content creation, and impacts on knowledge infrastructure and collaboration.
The Myths and Realities of Mobile Content Management
29 April, 2013 (04:30 PM - 05:30 PM)
The rapid rise of tablets is accelerating the push for mobile content applications and processes. The notion that full-featured ECM is available on mobile devices is flawed, however. We'll show you what is feasible in mobile content management from mobile capture to process interaction, help you understand the benefits and opportunities, and help you mitigate the risks.
Debate: The Enterprise App Store
29 April, 2013 (04:30 PM - 05:30 PM)
App stores are redefining how users source information and applications, but they are oriented around the needs of consumers, not enterprises. We debate the pros and cons of embracing public app stores and enterprise app stores, and the implications for IT strategy and execution.
Solution Showcase Networking Reception
29 April, 2013 (05:30 PM - 07:30 PM)
Join fellow attendees and some of the market's leading and most innovative providers for a casual networking reception in our solution showcase.
"Birds of a Feather" Attendee Networking Breakfast
30 April, 2013 (07:00 AM - 08:15 AM)
Join fellow attendees for a networking breakfast wherein tables are segmented by hot topic and/or industry to foster sharings of war stories and best practices among attendees.
Guest Keynote: Emotional Design — Total User Experience
30 April, 2013 (08:15 AM - 09:15 AM)
It's all about emotion. To the scientist (and Don Norman is a well-known Professor of Cognitive Science), emotion has many complex facets. In his popular book, Emotional Design, Norman showed how emotion can be treated as three different components, each having very different implications for design, for business, and for your customers. The Visceral level is innate — common across cultures. It's all about appearances and why some things attract us, some repel us: this is where graphical artists and industrial designers exert their power. The Behavioral level is learned, and is different for everyone. This is about how well a product or service performs. Does the company, product, or service deliver without glitches, with pleasure, not frustration: this is where engineering shines. The highest level is Reflection, which is all about image and memory. This is very culture-specific, where culture can be as broad as Chinese vs. Americans, or as specific as American tweenies vs. American teens. This is the playing field of Brand. Perform well here, and you can screw up a bit on the other levels. Perform badly here, and it can take years to recover.
To the Point: Content to Go
30 April, 2013 (11:00 AM - 11:25 AM)
BYOD has meant a proliferation of tablets and smartphones, as well as consumer-driven cloud content channels. As ECM vendors aggressively introduce mobile functionality to bring about this pervasiveness, how will the existing content channels play out in the enterprise?
To the Point: Mobilizing Your Portal Strategy
30 April, 2013 (11:35 AM - 12:00 PM)
Mobile portals must deliver much of the same capability available to desktop users, plus provide unique capabilities pertinent to users on the move, all in a form that leverages mobile device capabilities and context signals. While mobility raises new challenges for portal initiatives, it also brings a world of new opportunities to improve user engagement and business value.
Attendee Lunch & Solution Showcase Dessert Reception
30 April, 2013 (12:00 PM - 02:30 PM)
Roundtable: Evaluating and Debating Public vs. Private App Stores (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
30 April, 2013 (02:30 PM - 03:30 PM)
With an analyst moderating, participants will share how they've gone about evaluating public vs. private app stores, as well as best practices for implementing an enterprise app store. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
Panel: The Mobile Workspace — Connect, Share, Collaborate … and Collide
30 April, 2013 (02:30 PM - 03:30 PM)
Mobility is now part of the daily ritual, affecting how workers connect, share, and collaborate with one another, freelance contractors and external partners. While mobile is often an extension of an office environment, for others, it is the office. We'll explore the dynamics of a collaborative mobile workspace, where consumer and enterprise applications collide.
Roundtable: Best Practices in Mobile Portal Design (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
30 April, 2013 (03:45 PM - 04:45 PM)
With an analyst moderating, participants will share their insights on how mobile portals differ from their desktop counterparts, and best practices for adapting portals for mobile environments. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
10 Mobile Apps That Are Changing the World
30 April, 2013 (03:45 PM - 04:45 PM)
Apps can reveal new ways of doing business or fulfilling constituent needs. Devices can recognize geographical location and allow for new kinds of input, including audio, video and scanned codes or wireless connection. Learn from the most influential applications of mobile technology and gain insights into how they will affect you.
"Birds of a Feather" Attendee Networking Breakfast
01 May, 2013 (07:00 AM - 08:00 AM)
Join fellow attendees once again for continued lively conversations over breakfast tables segmented by hot topics and industry.
Roundtable: Steps and Best Practices for Developing a Mobile Strategy (For end-users only.)(Limit 2 per attendee.)Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.
01 May, 2013 (08:00 AM - 09:00 AM)
With an analyst moderating, participants will share their steps and best practices for how they've gone about developing their organization's mobile business strategy. This is an interactive sharing of best practices, and attendees should come prepared to share at least one best practice with the group. Roundtables are available to end users only, and capped at 15 participants.
Panel: The Future of Work in a Mobile World
01 May, 2013 (08:00 AM - 09:00 AM)
We are all road warriors now, with mobile devices, mobile offices and public computing becoming the norm for many different kinds of work. Computing changed work and now workers are changing computing. What will it mean to "work" in the future? Imagine your own in this wide-ranging conversation.
Closing Keynote: Your Engagement Action Plan for the Coming 12 Months
01 May, 2013 (10:15 AM - 11:00 AM)
After a whirlwind three days, an ensemble of Gartner analysts will send you on your way with key recommendations and action plans for optimal engagements during the next 12 months. Not just a perfect take-away summary session, but also highlights of key recommendations you may have missed in other sessions throughout the conference. The result: A simple, straightforward, bulleted road map for how to leverage the nexus of forces to optimize your engagements with and among employees, customers and constituents.
Guest Keynote: The Art of Vision
01 May, 2013 (11:30 AM - 12:30 PM)
As the business landscape changes, leaders must foster a steady stream of disruptive strategies and unexpected solutions to stay ahead. To thrive, executives and entrepreneurs need to rethink the habits that have made them successful, and challenge the conventional wisdom and industry models that have defined their world. Through this entertaining keynote, we uncover new ways to make your organization more creative, innovative and profitable. But, more so, we help your employees to see the need to become better storytellers within and outside your organization.
