
Symposium/ITxpo 2009 is organised according to twelve IT leadership tracks. Each track is designed to address the key priorities and challenges you face. The Symposium/ITxpo role experience includes the targeted sessions and networking opportunities you need to transform your organisation's IT strategies.
Improving business processes consistently ranks as the most important priority for CIOs and is a top priority for Symposium attendees this year. That's not surprising, as process excellence contributes to a number of other business priorities, including customer acquisition and retention, risk management, worker productivity and, of course, the critical act of cost optimisation. Our volatile macroeconomic environment highlights the importance of business process improvement and, for some enterprises, regaining control of critical processes will be a matter of survival.
For Business Process Improvement Leaders, Symposium/ITxpo 2009 will answer:
- How will cost savings, time-to-market improvement, customer retention, and/or revenue growth flow from my process initiatives?
- What steps should I take to improve disparate processes and manage them through a "business process competency centre"?
- To judge the effectiveness and value of BPI initiatives, what should I measure and how should I measure it?
- What best practices can I use to model, analyse, execute and optimise business processes that span business units, organisational silos and geographies?
Analyst/User Roundtables
Gartner Speakers