Symposium/ITxpo 2009 is organized according to nine IT leadership roles. Each track includes targeted sessions and networking opportunities to transform your organization's IT strategies.
For Business Process Improvement Leaders, Symposium/ITxpo 2009 will answer:
Done well, how will cost savings, time-to-market improvement, customer retention, and/or revenue growth flow from my process initiatives? Which kinds of business processes are the low-hanging fruit, the improvement of which will drive the highest yield in the shortest time?
What steps should I take to improve disparate processes and manage them through a “business process competency center”?
To judge the effectiveness and value of BPI initiatives, what should I measure and how should I measure it?
What best practices can I use to model, analyze, execute and optimize business processes that span business units, organizational silos and geographies?
Improving business processes, among the most important priorities for CIOs, can contribute to a number of other business priorities, including customer acquisition and retention, risk management, worker productivity and the critical task of cost optimization. For some enterprises, regaining control of critical processes will be a matter of survival. In this track we’ll look at how cost savings, time-to-market improvement, customer retention, and revenue growth can flow from process initiatives, as well as how to measure the effectiveness and value of BPI initiatives and more.
Listen to the Business Process Improvement podcast with Michele Cantara, Gartner Research Vice President for an overview on the sessions and workshops.
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