The World's Most Important Gathering of
CIOs and Senior IT Executives
21 - 25 October 2012 Orlando, Florida
Tracks By Role
Enterprise Architecture
Public and private sector organizations are using enterprise architecture (EA) to re-imagine IT, and as a tool for business transformation and innovation. EA is a strategic planning process that integrates business and IT strategy, improving both financial efficiency and business effectiveness. Business capability models, improved governance and “auditable” investment alignment are achievable goals. Join us as we show you the tools and best practices that mature EA teams employ to fuel their success.
Sessions
Key Business and Technology Trends Shaping E&U Sector in 2011
16 October, 2011 (12:30 PM - 01:30 PM)
Energy utilities are facing a combination of business, regulatory and technical change. This is most exemplified by the competing priorities organizations have to deal with. Gartner has annually published our top 10 business trends and the top 10 technical trends. In this session we highlight the most important and the most impactful, and give guidance on how to deal with these changes.
Key Issues in Media
16 October, 2011 (12:30 PM - 01:30 PM)
The media industry is in the midst of a transformation unleashed by the Internet and digital technology. This session addresses disruptions and opportunities taking place in the media industry.
Hyperdigitization and Its Impact on Financial Services
16 October, 2011 (12:30 PM - 01:30 PM)
Contrary to popular opinion, the financial services industry is not digital. However, one in five dollars, growing to nearly one in four within this decade, is generated by the hyperdigitizing sector of the economy. Is your financial institution equipped to handle and maximize the potential from this trend and turn electrons into revenue?
The Insurance Technical Evolution, 2011–2016
16 October, 2011 (12:30 PM - 01:30 PM)
The insurance business model is evolving, and new strategies made possible due to technology advancements. To stay competitive and differentiate, it is critical that insurers stay aware of the major technical changes and disruptions resulting from their use. This presentation provides examples of major technologies that will change the business models within the industry.
Net IT Out: Content Without Borders
16 October, 2011 (02:15 PM - 02:35 PM)
Media content touches everyone. This session covers how consumers rely on it for information, entertainment and social activity, and how manufacturers and content service providers depend on it to create demand for new devices and services.
Net IT Out: State of the Core Banking Market
16 October, 2011 (02:15 PM - 02:35 PM)
Many banks seeking to gain traction in this uncertain market come to the conclusion that technology transformation is the response to achieve their strategic business goals — inaction is not an option. What is the reality of transformation and how can component-based core systems and other next generation technologies fulfill the hype?
The Future of Utilities: From Cloud Service to Empowered Consumers
16 October, 2011 (03:00 PM - 04:00 PM)
Energy utilities business models were put in place to provide reliable, affordable energy as a cloud service with little concern over energy sustainability. Much has changed since then. While governmental energy policies and consumer attitudes are becoming aligned with sustainability concerns, neither the regulatory frameworks for utilities nor utilities' business models are keeping pace.
Strategic Direction and Timing for the High-Performance Workplace: Mashing Up the Strategic Technology Map and the Hype Cycle
16 October, 2011 (03:00 PM - 04:00 PM)
The standardization sought by many organizations to chase yet another level of cost-efficiency is felt to stifle the creativity of the individual, leading to a loss of valuable talent, or at least an underperforming workplace. Gartner has the tool to balance infrastructure, corporate and consumerization tools into a competitive advantage for your organization: The Strategic Technology Map.
Prevent Failed Implementations in Government: The 'Slow Trigger, Fast Bullet' Approach
16 October, 2011 (03:00 PM - 04:00 PM)
In typically individualistic western cultures, failure often comes because premature commitments are made before critical stakeholder problems are adequately confronted. This session explains the little-known "slow trigger, fast bullet" approach that has dramatically improved implementation success in many settings.
Care Management: A Crucial IT Pivot Point in Accountable Care Organizations
16 October, 2011 (03:00 PM - 04:00 PM)
Health information exchange (HIE) is no longer a nominal chore to satisfy community physicians; it is now a key element of IT strategy for accountable care organizations (ACOs). ACOs face a growing number of options for obtaining healthcare services. This presentation identifies the alternative business and technical models and matches them with ACO characteristics.
Real IT Priorities in Government: Winning the Budget Battle
16 October, 2011 (04:15 PM - 05:15 PM)
Priorities aren't real until they are funded, but budget directors and the budget process are often biased in ways that make success harder than it should be. This session analyzes the institutional and behavioral problems to be overcome, along with the tactics helping leading governments to succeed.
Banking on the Cloud
16 October, 2011 (04:15 PM - 05:15 PM)
The slow but persistent adoption of cloud technologies in banking cannot hide its potential to transform the industry. However, the real focus for cloud should be on the business model as opposed to the technology model. Banking on the cloud will be as revolutionary to financial services as Napster was to the music industry. Are you prepared?
Propelling Healthcare Performance With New Business Intelligence
16 October, 2011 (04:15 PM - 05:15 PM)
This session covers actions, critical success factors and lessons learned in drawing electronic health records data into a new architecture for BI performance management.
Net IT Out: Do You Know Where Your Marketing Data Is?
16 October, 2011 (04:15 PM - 04:35 PM)
Analysis and application of data from advertising and customer channels alongside social media and other sources is critical to a variety of business problems, from detecting key patterns to optimizing costly media expenditures. Many learn the hard way that much of this data is both maintained and owned by third-party agencies. Issues can be avoided by applying the best practices we will describe in this session.
Net IT Out: The Power of Me — How Consumers Are Evolving Amidst Utter Connectedness
16 October, 2011 (04:15 PM - 04:35 PM)
Technology is giving new power to consumers. Companies and brands must adjust to these new realities with the idea of technology-enabled "me" marketing where power is shared and brands must appeal to the right combination of heart, mind and spirit. We highlight several companies that are using technology to share power with consumers, and how this is changing their business.
Workshop: Managing the Manufacturing Application Portfolio
16 October, 2011 (04:15 PM - 05:30 PM)
Large manufacturers often have more than 1,000 applications in use across R&D, engineering and manufacturing operations. This causes challenges in IT governance, workforce agility, sharing data and reusing archived data. This workshop shares best strategies and practices to manage a large portfolio of manufacturing-related applications with the intentions of standardizing on a smaller set.
Welcome Address
17 October, 2011 (09:30 AM - 09:45 AM)
A personal welcome and introduction to Gartner Symposium/ITxpo 2011.
Gartner Analyst Opening Keynote (Full Version)
17 October, 2011 (09:45 AM - 10:45 AM)
In IT's postmodern role, users are creators as well as consumers. Business leads technology strategy. Customers drive product plans. Innovation occurs not just in closed environments, but openly. You will gain a competitive advantage if you seek the signals and take action. The Gartner Analyst Opening Keynote will explore what it means to re–imagine IT and leadership to drive business success; don't miss this opportunity to experience the trends and insights that will allow you to re–imagine the possibilities for your role, your team and your organization.
The 2012 Gartner Scenario: The Call for a New CIO Manifesto
17 October, 2011 (11:30 AM - 12:30 PM)
Executives around the world have identified increasing economic and business growth as their highest priority. Since this will demand more from IT organizations than just cutting costs, it is time for CIOs to embrace a new CIO manifesto that will declare how generating revenue must become a new and central component of their IT organization’s mission for the rest of this decade and beyond.
Reimagining Enterprise Architecture: EA Is Strategic
17 October, 2011 (11:30 AM - 12:30 PM)
As architects, you have increasing influence in the development of business strategies. But how do you focus, position and communicate the business value of EA’s contribution to ensure continued engagement? The answer is to turn the problem on its head: Don’t focus on value EA has delivered; focus on the value that stakeholders have received.
The BPM Scenario: From Operational Excellence to Operational Resilience
17 October, 2011 (11:30 AM - 12:30 PM)
Many organizations approach BPM with an old-fashioned mindset of process automation and standardization. BPM challenges conventional thinking about operational excellence, shifting the emphasis from automation and standardization to resilient processes. CIOs have an opportunity to be change agents, guiding business leaders to recognize their own requirements for process adaptability.
The Social Organization: How to Build a Corporate Competency in Social Media
17 October, 2011 (11:30 AM - 12:30 PM)
Based on the new Gartner book, the authors present specific capabilities that organizations must develop to compete in an increasingly interconnected social world. It covers why social media is a powerful enabler of business value and what organizations must do to realize its potential. As well, it addresses how business and IT leaders must lead, manage and facilitate differently in a social organization.
Google and Apple: Disrupting Microsoft and Others
17 October, 2011 (11:30 AM - 12:30 PM)
Google and Microsoft are investing billions of dollars every year, building out data centers to support their cloud offerings, and hoping to be No. 1 in a world where the cloud is central to computing. We focus on the differences between their strategies, and who is likely to succeed most at what.
Net IT Out: Let's Go to the Video — Strategic Futures Inspired by YouTube
17 October, 2011 (11:30 AM - 11:50 AM)
Video in companies and governments is expanding and proliferating as use cases expand and gather ground. Find out how it is most effective, how to manage it and how to staff for it to maximize value and minimize risk.
Roundtable: Why Cloud Won't Work for My Bank
17 October, 2011 (11:30 AM - 12:30 PM)
Lots of banks are avoiding anything other than private cloud due to concerns about security, compliance, confidentiality, resilience and so on. Can these obstacles be overcome for this industry?
Workshop: Insuring the Digital World
17 October, 2011 (11:30 AM - 12:45 PM)
Enterprises are facing shifting business conditions, such as greater consumer use of social media or increasing corporate agility. While companies are increasingly exploring the digital world, new business and IT risks are emerging. Companies require a new approach to risk management and need to assess insurance options to cover these risks.
Workshop: Cloud E-mail - Lessons From the Frontline
17 October, 2011 (11:30 AM - 12:45 PM)
Many CIOs believe that e-mail is a commodity and belongs in the cloud. In fact, cloud e-mail services are immature, and early experiences, pro and con, are relevant to any organization contemplating a variety of cloud provisioning services.
Net IT Out: The Take-Off With iPads/Media Tablets — Don't Miss the Truly Strategic Issues
17 October, 2011 (12:00 PM - 12:20 PM)
Last year saw a takeoff in media tablets that continues in force. But the key issues are not the capabilities of the devices. Rather, what's strategic — with major impacts on how governments organize to meet their missions — are the disruptive impacts of access to multimedia interactivity on how governments produce and consume information.
Case Study: Value Realization of the Real-Time Enterprise
17 October, 2011 (02:00 PM - 03:00 PM)
Visionaries and vendors announced the arrival of the real-time enterprise in the 1990s, but 15 years later many business processes are still slow, disconnected and opaque. Was it a mirage, is it around the corner or did it slip in the back door without anyone noticing?
Clash of the Infrastructure Megavendors
17 October, 2011 (02:00 PM - 03:00 PM)
Takes a look at the strategies, capabilities and environment facing the major infrastructure vendors — IBM, HP, Cisco, HP, Oracle and EMC — as they vie for customers and jockey for competitive advantage. Potential customers can arm themselves with a deeper understanding of what is driving the actions of these big providers and how to maximize value and minimize risk as a customer.
Contract Negotiation Clinic: Oracle (End-users Only)
17 October, 2011 (02:00 PM - 03:00 PM)
This is an interactive session with a limited number of attendees to discuss negotiating software license agreements with Oracle: how to get the best deal and the best terms and conditions.
CIO Workshop: How to Run an IT Strategy Kickoff
17 October, 2011 (02:00 PM - 03:15 PM)
Effective IT strategies can be kick-started with a workshop to establish ideas for key programs that will guide the organization from the current position to the desired future state, engaging key stakeholders and securing their participation in the development and shared ownership of the IT strategy.
CIO Workshop: Strengthening the Connection Point — Cultivate Better IT Managers
17 October, 2011 (02:00 PM - 03:15 PM)
Managers are the key connection point in the IT organization. They have the responsibility and potential to enhance the capability and performance of each individual contributor. In this workshop participants gain insight into what makes a manager effective, and through a facilitated discussion learn about innovative approaches to enhance their capability.
Net IT Out: Leveraging Gartner Models — From Magic Quadrants and Hype Cycles to Market Clocks and Reference Architectures … and Beyond
17 October, 2011 (02:00 PM - 02:20 PM)
Gartner creates a wide array of content, much of it oriented to helping IT practitioners understand key aspects that influence investment decisions. But it may be difficult to see how it all fits together. This session describes the variety of Gartner models within the context of EA, and demonstrate how clients have leveraged each kind.
Roundtable: BPMS Implementation Best Practices
17 October, 2011 (02:00 PM - 03:00 PM)
A BPMS is a composition environment, not a development environment. As such, it changes how solutions are designed, architected, implemented, tested and deployed. This session explores best practices for implementing BPMS-base solutions for process management needs.
Net IT Out: The Ultimate Test of Defensible Enterprise Architecture
17 October, 2011 (02:30 PM - 02:50 PM)
Many client inquiries ask us if their enterprise architecture (EA) is correct. In turn, we ask if it’s fit for purpose. The right answer is that the EA plan will guide the creation of an IT environment that enables business processes to execute the strategy of the business. This session explores how to make the best, and most complete, EA to support the needs of your business.
The Top 10 Strategic Technologies for 2012
17 October, 2011 (05:00 PM - 06:00 PM)
Strategic technologies are those with the potential for significant impact on the enterprise during the next three years. This session presents the Gartner annual list of top 10 technology trends that companies should be factoring into their strategic planning for 2012.
CIO's Survival Guide to Fast-Paced E-Commerce Challenges
17 October, 2011 (05:00 PM - 06:00 PM)
CIOs face multiple challenges ranging from new geographies, technologies, architectures and multiple vendor options. Meanwhile, organizations are seeking new ways to engage customers, drive new sales and increase customer satisfaction by providing a useful and engaging customer experience via digital channels. This session takes all these factors into account to help CIOs survive, and thrive.
CIO Workshop: The CIO and the Board — Building Your Strategy
17 October, 2011 (05:00 PM - 06:15 PM)
In a recent CIO workshop with 60 attendees, 95% said they present to the board, with more than 10% presenting at every board meeting. In this workshop, join others to discuss how best to insure success in the highly visible atmosphere that is the board of directors, and develop the process to build the plan and the presentation, plus the road map for building strategy based on board interaction.
Net IT Out: Managing the Next Generation of Client Computing
17 October, 2011 (05:00 PM - 05:20 PM)
End-user computing is moving away from a paradigm characterized by static, fixed workspaces that are physically tied to hardware devices, and toward dynamic workspaces that are available on demand from myriad devices. Here, we discuss the drivers for this change, as well as the technologies and best practices necessary to make client computing more flexible and better managed.
Roundtable: Defining a Technical Service Portfolio
17 October, 2011 (05:00 PM - 06:00 PM)
Attendees share their experiences developing a portfolio of technical services: shared infrastructure services like networks, portals, integration services, computer services and storage. Topics range from defining infrastructure service portfolios, describing services in customer rather than provider terms and defining service levels.
Workshop: What's Beyond 'Like' — Protocols and Practices of the Social Web
17 October, 2011 (05:00 PM - 06:15 PM)
Facebook is the social operating system for the Web, a platform on which businesses and organizations can construct social solutions, using foundational elements such as identity, reputation, connectedness and shared social objects. Other social platforms, including Twitter and Google, are emerging as well. Effective solutions require both technical know-how as well as new business skills.
Net IT Out: Gartner’s Take on IBM
17 October, 2011 (05:30 PM - 05:50 PM)
This session is an evaluation of IBM as a strategic IT vendor in infrastructure, applications and services.
The Cloud Computing Scenario
18 October, 2011 (08:15 AM - 09:15 AM)
Cloud computing has become the latest in a series of hot industry terms and, as such, is used in many contradictory ways. Several trends such as global class architecture, Web platforms, scalable and elastic processing, and the Internet itself are converging to fuel this phenomenon. The impact will be felt broadly in applications as well as platforms and services.
Application and Data Integration: Converging Disciplines or Not?
18 October, 2011 (08:15 AM - 09:15 AM)
A chasm exists between the disciplines of application integration and data integration. These domains don’t intersect without conscious effort by IT management and project teams. However, there are huge synergies between these domains from both a technology and practice point of view. Organizations must federate these activities and integrate the technologies to reduce costs and increase business agility.
The Social Scenario: Business Gets Social
18 October, 2011 (08:15 AM - 09:15 AM)
The wave of social business will be larger and even more disruptive that the e-business wave that preceded it. In this scenario presentation, we explore the critical trends that are upending relationships among enterprises' employees, business partners, customers and the social Web as business gets social.
The Mobile Scenario — Confusion, Complexity and Opportunity Through 2015
18 October, 2011 (08:15 AM - 09:15 AM)
In 2011, hundreds of new handsets and tablets will appear and new services will emerge, exploiting payment, context, social networking and location-based advertising. Employees will become more like consumers and enterprises will develop and manage applications on a wider range of platforms than ever before. Find out how to turn this complexity into opportunity.
A Framework for Creating Value From Information Assets: The Key to Information Management Success
18 October, 2011 (08:15 AM - 09:15 AM)
Information-related challenges are among the most significant issues facing CIOs and business leaders. Lack of agility, increased costs and governance risks arising from the rapidly expanding information landscape will derail many. The information capabilities framework describes the collection of capabilities that allow the enterprise to create value from information assets and addresses these challenges.
CIOs Must Break Through an Unsustainable IT Staffing Model
18 October, 2011 (08:15 AM - 09:15 AM)
While businesses face structural change in how their markets, products and business models take shape, those same businesses lag in structural change on the people side. Using IT to define new business rules while maintaining old assumptions around IT people, skills and staffing is a huge business risk. The issue is not a CIO problem; it belongs at the top of senior executives' priority lists.
Little Elephants: How Small Changes Can Make a Huge Impact
18 October, 2011 (08:15 AM - 09:15 AM)
From the Amazon or eBay Buy It Now buttons, to simply making the Okay buttons on ATM terminals green, some innovations can have a disproportionately large impact on the enterprise. This session identifies big small ideas and how to mine them.
Contract Negotiation Clinic: IBM Software (End-users Only)
18 October, 2011 (08:15 AM - 09:15 AM)
This clinic describes eight steps for optimally priced renewal, transactional and multi-year enterprise agreements with IBM. These steps explain business-as-usual preparation, proposal analysis, license opportunities, contract governance, and terms and conditions as well as provide tips for successful negotiations.
CIO Workshop: Stepping Up Your Benefits Realization Maturity
18 October, 2011 (08:15 AM - 09:30 AM)
The 2011 CIO survey showed that many enterprises and their IT organizations have not yet really cracked the code, in terms of how to consistently achieve expected value from IT-intensive investments. This session talks about practical steps to diagnosing and improving benefits realization capability.
CIO Workshop: How to Run an IT Strategy Kickoff (REPEAT SESSION)
18 October, 2011 (08:15 AM - 09:30 AM)
Effective IT strategies can be kick-started with a workshop to establish ideas for key programs that will guide the organization from the current position to the desired future state, engaging key stakeholders and securing their participation in the development and shared ownership of the IT strategy.
Net IT Out: From Unix to Linux — Going There, Getting There, Being There
18 October, 2011 (08:15 AM - 08:35 AM)
The Unix fortress is appearing more vulnerable. Recent events are casting a shadow on this traditional legacy — seemingly stable, yet also shaken by vendor vicissitudes and policies, M&A activity, life cycle development and road map choices. Users want broader choices, inexpensive platforms, hardware vendor neutrality, consistency and predictability.
Roundtable: Functions and IT Strategy for Provider-Based Care Management
18 October, 2011 (08:15 AM - 09:15 AM)
As healthcare deliver organizations become or collaborate in accountable care organizations (ACOs), a key new area of functionality is care management. Requirements include analytics and workflow for care managers. Architectural issues include the availability of a common electronic health record. Attendees share their experience performing care management and assessing requirements.
Workshop: Reimagining IT Demands Creative Destruction
18 October, 2011 (08:15 AM - 09:30 AM)
CIOs must apply hybrid thinking to create pragmatic game plans for coping with cycles of creative destruction. They must both sustain a robust “front loop” of growth and consolidation while also effectively guiding IT through a resilient “back loop” of destruction and renewal. Resilience is achieved by both mitigating the severity of the destruction and enhancing the creativity of the renewal.
Workshop: Strengthening Authentication
18 October, 2011 (08:15 AM - 09:30 AM)
Learn how to replace passwords with OTP or smartcards to strengthen authentication. The workshop takes participants through the detailed procedures for adopting the main strong authentication technologies.
Net IT Out: Driving Innovation Into the Business — New Attitudes and Next Practices
18 October, 2011 (08:45 AM - 09:05 AM)
CIOs and CTOs need to drive innovation not only inside IT, but also into the heart of their organization’s products, services and processes. This tutorial discusses launching, funding and staffing innovation teams and emerging technology groups, including issues such as processes, culture, centralized versus decentralized innovation and emerging trends such as open innovation.
CEO Concerns in 2011 and the IT Implications
18 October, 2011 (09:45 AM - 10:45 AM)
We surveyed over 200 CEOs of large companies worldwide to discover business priorities in the post-recession era and what they think about IT. In this session, discover how business leader imperatives will reshape IT agendas over the next two years and beyond.
Masters of Innovation: What CIOs Can Learn From the World's Best Innovators
18 October, 2011 (09:45 AM - 10:45 AM)
Master innovators create breakthrough results through serial innovation. This presentation highlights what the world's best innovators have in common and what CIOs can learn from them. From innovation in yacht racing to landmine removal to haute cuisine to gaming, our research reveals that master innovators have four common characteristics — and all of them are learnable.
The Great Case Management Debate
18 October, 2011 (09:45 AM - 10:45 AM)
Case management is one of the most complex process styles. The challenge of managing these typically customer-facing workflows has captured the attention of many technology and solution providers: ECM suites, BPM suites, composite content applications, ISVs, CRM applications and systems integrators. Come hear this debate about how to better coordinate and manage case work whatever your industry.
Top Wireless Issues That May Derail Your Mobile Strategy
18 October, 2011 (09:45 AM - 10:45 AM)
Enterprises are busy creating mobile policies, developing mobile applications and deploying mobile devices. But will the wireless infrastructure support your mobile initiatives? This session describes the top wireless issues that may derail your mobile strategy.
CIO Workshop: How to Run an IT Strategy Kickoff
18 October, 2011 (09:45 AM - 11:00 AM)
Effective IT strategies can be kick-started with a workshop to establish ideas for key programs that will guide the organization from the current position to the desired future state, engaging key stakeholders and securing their participation in the development and shared ownership of the IT strategy.
Net IT Out: Completing the Missing Link in Many Enterprise Architecture Programs
18 October, 2011 (09:45 AM - 10:05 AM)
Gartner research reveals that many EA programs are simply not resonating as they should with business and IT leaders alike. This is because there is a missing link in their work. In this session, we clearly identify the missing link and how to go about mending the chain leading to better business outcomes.
Net IT Out: Intelligence 2020 — Using Pattern-Based Strategy to Rethink the Art of the Possible
18 October, 2011 (09:45 AM - 10:05 AM)
Business information and intelligence has centered around reporting and advising business on what has happened. Business leaders are becoming more interested in understanding future trends and opportunities. This session focuses on the changing nature of intelligence and how you can significantly impact what IT provides today and what it will do in the future.
Roundtable: Financial Services in the Cloud
18 October, 2011 (09:45 AM - 10:45 AM)
This session encourages financial institutions to discuss use cases and ROI for cloud initiatives. Attendees discuss with their peers how, where and why banks and insurers have adopted cloud computing. Best practices to achieve business performance, ongoing challenges and critical success factors are discussed.
Net IT Out: How to Use the Enterprise Context to Deliver on Business Expectations
18 October, 2011 (10:15 AM - 10:35 AM)
Enterprise architects must articulate and use the enterprise context to deliver business outcomes. This workshop shows enterprise architects how to do this to meet business expectations.
Net IT Out: Pattern-Based Strategy — The BI, Applications and BPM Vendor Landscape
18 October, 2011 (10:15 AM - 10:35 AM)
This session describes the Hype Cycle for the evolving technologies used in pattern-based strategies (PBS). It covers established analytic and process management tools, and advanced technology tools for leading-edge projects.
Outside-In Benchmarking: How Do You Know You Have the Right IT?
18 October, 2011 (11:15 AM - 12:15 PM)
Traditional IT benchmarking is inside out, conducted without reference to the larger enterprise. This presentation helps attendees establish IT benchmarks that are enterprise-context-aware.
The Joy of Information Abundance (Why Information Overload Is Wrong)
18 October, 2011 (11:15 AM - 12:15 PM)
This Maverick session poses the question: What if we live in an age of information abundance rather than information overload? Information workers’ jobs are changing – noticing key information will be more important than analysis and decision making. Relying on individual discipline isn’t enough: A professional approach towards attention management will be required to compete in an age of information abundance.
Accelerating Innovation by Adopting a Pace-Layered Application Strategy
18 October, 2011 (11:15 AM - 12:15 PM)
Business strategy and market conditions change faster than IT systems can adapt. In 2010, Gartner introduced the pace layered application strategy framework: an approach that segments the application portfolio based on business value and rate of change. This presentation introduces the concept and provides guidance on adoption, governance and change management.
Bigger Than Big Data – How to Win in the Data Economy
18 October, 2011 (11:15 AM - 12:15 PM)
Terms like big data, open data and linked data are part of a new era in which the economics of data (not the economics of applications, software or hardware) drive competitive advantage. Winning organizations understand the stages of the data economy and overcome information silos through information sharing.
Information as Strategy
18 October, 2011 (11:15 AM - 12:15 PM)
Information strategy wars are coming. The control and differential exploitation of new forms of information will be a defining capability of the most successful companies. CIOs must make this a key part of their role in the firm.
Moving From Security Silos to Enterprise Security Intelligence
18 October, 2011 (11:15 AM - 12:15 PM)
CIOs struggle with a security concept based on monitoring of silos: networks, desktops, DBMS and apps, the analysis of which is limited to a reporting. This concept should be transformed into enterprise security intelligence, enabling interaction of security technologies to raise accuracy and breadth; and correlation of security and contextual information to bridge security with enterprise values.
Contract Negotiation Clinic: Oracle (End-users Only)
18 October, 2011 (11:15 AM - 12:15 PM)
This is an interactive session with a limited number of attendees to discuss negotiating software license agreements with Oracle: how to get the best deal and the best terms and conditions.
CIO Workshop: Strengthening the Connection Point — Cultivate Better IT Managers (REPEAT SESSION)
18 October, 2011 (11:15 AM - 12:30 PM)
Managers are the key connection point in the IT organization. They have the responsibility and potential to enhance the capability and performance of each individual contributor. In this workshop participants gain insight into what makes a manager effective, and through a facilitated discussion learn about innovative approaches to enhance their capability.
CIO Workshop: Stepping Up Your Benefits Realization Maturity (REPEAT SESSION)
18 October, 2011 (11:15 AM - 12:30 PM)
The 2011 CIO survey showed that many enterprises and their IT organizations have not yet really cracked the code, in terms of how to consistently achieve expected value from IT-intensive investments. This session talks about practical steps to diagnosing and improving benefits realization capability.
Net IT Out: Gartner’s Take on Google
18 October, 2011 (11:15 AM - 11:35 AM)
Google's enormous success in advertising is founding an increasingly broad spectrum of speculative business. How will the Google ecosystem alter your organization's IT and business strategies? Are you already working for Google in some strange future?
Roundtable: Developing Enterprise Context – Aligning Business and IT
18 October, 2011 (11:15 AM - 12:15 PM)
Attendees share experiences trying to improve the linkage of IT back to business value. The Gartner Enterprise Context methodology is described, tracing value from trends to business strategies and then into change requirements are for all EA viewpoints. Other attendee approaches are discussed as well.
Workshop: Gartner’s ITScore, an Assessment of Enterprise Architecture Maturity
18 October, 2011 (11:15 AM - 12:30 PM)
In this workshop we explore the Gartner Enterprise Architecture Maturity Model. First, we explore the basics of the model. Second, each participant plots their maturity against others in the group. Third, the group discusses realistic next steps to improve. Last, each group shares its findings.
Net IT Out: In-Memory Computing — Thinking the Unthinkable Applications
18 October, 2011 (11:45 AM - 12:05 PM)
Technology advances are making technically possible and economically affordable the shifting of the primary locus for online data from disks to computers’ central memory. This will drive radical changes in hardware, software and architectures, enabling previously unthinkable applications that will deliver real-time business value by merging transactional systems and analytics.
Hype Cycle: Enterprise Architecture
18 October, 2011 (01:30 PM - 01:50 PM)
The Gartner Hype Cycle for Enterprise Architecture helps explain the state of EA today, and predicts changes likely to occur over the next decade. EA is changing, and practitioners and vendors must avoid being enchanted by hype in the market.
Ten Lessons Learned In Real-Time Operational Intelligence
18 October, 2011 (02:00 PM - 03:00 PM)
Business dashboards are everywhere, but poor design, alert fatigue and information glut threaten to overwhelm their potential benefits. Fast and effective decision making depends on understanding pattern-based strategies and operational tempo.
Contract Negotiation Clinic: IBM Software (End-users Only)
18 October, 2011 (02:00 PM - 03:00 PM)
This clinic describes eight steps for optimally priced renewal, transactional and multiyear enterprise agreements with IBM. These steps explain business-as-usual preparation, proposal analysis, license opportunities, contract governance, and terms and conditions as well as provide tips for successful negotiations.
Net IT Out: Integrate IT and Operational Technology Via Enterprise Architecture to Improve Both
18 October, 2011 (02:00 PM - 02:20 PM)
With operational technology (OT), computers interface with the physical world like sensors and controllers. OT has developed largely independently from the classic IT field. There are best practices in each area that the other must leverage. Also, OT information remains to be highly underutilized. Learn how leading enterprise architecture programs are building the bridge to value.
Roundtable: Best Practices for Moving E-mail to the Cloud
18 October, 2011 (02:00 PM - 03:00 PM)
Attendees share and learn best practices for optimizing cloud e-mail deployments for vendors such as Microsoft, Google and IBM, with a concentration on risk mitigation.
Workshop: Getting Started With Pace Layers
18 October, 2011 (02:00 PM - 03:15 PM)
In 2010, Gartner introduced the pace layered application strategy framework: an approach that segments the application portfolio based on business value and rate of change. This workshop introduces the concept and takes attendees through exercises designed to begin the process of implementing pace layers.
Workshop: Innovation Margin — Doing More With the Same
18 October, 2011 (02:00 PM - 03:15 PM)
No matter where they are, enterprises must 1) innovate and grow the business; 2) optimize cost; 3) increase value; and 4) manage risk. Some may still be cost-cutting-focused (like governments); others are driven by growth (like BRIC growth companies), but there are no silver bullets. Learn how to create innovation margins to do more with the same to achieve sustainable, profitable growth.
Net IT Out: Architecting the Convergence of OT and IT
18 October, 2011 (02:30 PM - 02:50 PM)
Operational technology is converging with IT. Enterprise architects play an important role in helping their organizations making the most of this convergence and the strategic opportunities it offers.
Magic Quadrant: Horizontal Portal
18 October, 2011 (06:00 PM - 06:20 PM)
Magic Quadrant: Enterprise Content Management
18 October, 2011 (06:00 PM - 06:20 PM)
Enterprise content management (ECM) is both a strategy to deal with all types of content and a set of software products that can manage the entire content life cycle. This session reviews the latest Gartner ECM Magic Quadrant, and highlights related research on Web, video, social and other critical content management topics.
Emerging Trends Radar Screen: The Business Impact of Societal, Technology and Management Trends
19 October, 2011 (09:30 AM - 10:30 AM)
How will business be transformed over the coming decade by societal shifts, innovative management strategies and disruptive technology advances? We examine the trends and technologies that will drive business opportunity, analyze the resulting shifts in business models and highlight case studies of innovative business applications.
Top 10 Strategies for Surviving Unconstrained Data Growth
19 October, 2011 (09:30 AM - 10:30 AM)
Data is growing faster than users’ abilities to manage it. This session describes a top-down approach that can be incrementally deployed to manage data growth that adds business value using an understanding of applications, demand drivers, service level agreements, real-world user behaviors, management policies, data classification techniques and storage technologies.
HVDs and Infrastructures: Be Prepared to Spend
19 October, 2011 (09:30 AM - 10:30 AM)
As hosted virtual desktops (HVDs) are beginning to mature in deployment, questions surrounding costs and savings remain unanswered. Are the initial anticipated savings been realized to their full extent? This presentation examines data center dependencies for HVD deployments and looks at how to measure the associated costs and data center investments for a successful HVD.
Your Next IT Leader Will Be a Video Game Clan Lord
19 October, 2011 (09:30 AM - 10:30 AM)
A highly engaged IT department requires a focus on collaboration and leadership at all levels of IT. Many gamers have the nascent skills and competencies to become the most effective IT leaders yet. CIOs need to know how to identify and develop these talents.
Contract Negotiation Clinic: IBM Software (End-users Only)
19 October, 2011 (09:30 AM - 10:30 AM)
This clinic describes eight steps for optimally priced renewal, transactional and multi-year enterprise agreements with IBM. These steps explain business-as-usual preparation, proposal analysis, license opportunities, contract governance, and terms and conditions as well as provide tips for successful negotiations.
CIO Workshop: How to Run an IT Strategy Kickoff (REPEAT SESSION)
19 October, 2011 (09:30 AM - 10:45 AM)
Effective IT strategies can be kick-started with a workshop to establish ideas for key programs that will guide the organization from the current position to the desired future state, engaging key stakeholders and securing their participation in the development and shared ownership of the IT strategy.
CIO Workshop: Stepping Up Your Benefits Realization Maturity (REPEAT SESSION)
19 October, 2011 (09:30 AM - 10:45 AM)
The 2011 CIO survey showed that many enterprises and their IT organizations have not yet really cracked the code, in terms of how to consistently achieve expected value from IT-intensive investments. This session talks about practical steps to diagnosing and improving benefits realization capability.
Workshop: Connect the Dots from Excomm to .com — Individual Solution Road Maps, Utility and Banking Examples
19 October, 2011 (09:30 AM - 10:45 AM)
One of the most common complaints C-level Gartner clients have is “I get it, but my teams don’t seem to.” Even when you follow Gartner’s advice on strategic alignment, how do you assure that you and your teams have really connected the dots? This session uses two industry examples, banking and utilities, to show how to get adaptive, comprehensive yet simple business-value-focused road maps.
Net IT Out: Gartner’s Take on SAP
19 October, 2011 (10:00 AM - 10:20 AM)
This presentation will access SAP's recent shift in strategy and what it means for clients. It will explore and evaluate SAP's in-memory computing, cloud efforts, and report on the BOBJ and Sybase acquisitions.
Business Architecture: Integrating Business and IT
19 October, 2011 (11:00 AM - 12:00 PM)
Leading organizations know "our business is IT, and IT is our business." Enterprise architects are in a unique position to enable and lead this unification of business and IT. One crucial aspect is leveraging an enterprise business architecture as a conduit for engaging business leaders, and understanding the ripple effect of business changes on people, process, information and technology.
How to Scale the Enterprise IT Maturity Path
19 October, 2011 (11:00 AM - 12:00 PM)
Enterprise IT maturity is a complex soup of behaviors and capabilities that determine the degree to which an enterprise can strategically benefit from IT. This presentation uses the Gartner ITScore and real accumulated data to provide actionable advice for elevating IT within the enterprise and drive enhanced business results.
CIO Workshop: The CIO and the Board — Building Your Strategy (REPEAT SESSION)
19 October, 2011 (11:00 AM - 12:15 PM)
In a recent CIO workshop with 60 attendees, 95% said they present to the board, with more than 10% presenting at every board meeting. In this workshop, join others to discuss how best to insure success in the highly visible atmosphere that is the board of directors, and develop the process to build the plan and the presentation, plus the road map for building strategy based on board interaction.
Net IT Out: Process Intelligence — Applying the Best of Business Intelligence to Business Process Management
19 October, 2011 (11:00 AM - 11:20 AM)
Business process management (BPM) needs to respond to trends, real-time current activity and emerging patterns to effectively allow organizations to cope operationally in a timely fashion. This requires the integration of BI algorithms, data and event management along with evolving advanced visualization in the context of a process and the cases they manage.
Workshop: Gartner’s ITScore, an Assessment of Enterprise Architecture Maturity
19 October, 2011 (11:00 AM - 12:15 PM)
In this workshop we explore the Gartner Enterprise Architecture Maturity Model. First, we explore the basics of the model. Second, each participant plots their maturity against others in the group. Third, the group discusses realistic next steps to improve. Last, each group shares its findings.
Net IT Out: The Needed Synergy for Resilience — Flexible Operations and Adaptable People
19 October, 2011 (11:30 AM - 11:50 AM)
If you want to change your competitive stance, you’ll need two new skills that break your traditional view of management: organizational liquidity and operational resilience. Organizational liquidity is the practice of anticipating and responding to emerging change. Operational resilience is a capability that enables enterprises to adapt to emerging patterns by shaping operational performance.
Magic Quadrant: Data Integration Tools & Data Quality Tools
19 October, 2011 (12:30 PM - 12:50 PM)
The markets for data integration and data quality tools are rapidly growing, since these capabilities are foundational elements of an information infrastructure. As these markets morph and converge, choices of vendors and tools grow increasingly difficult. This session provides insight into the vendor landscape, recommended selection criteria and key market trends.
How to Match IT Costs of SOA to Its Business Value
19 October, 2011 (01:30 PM - 02:30 PM)
Service-oriented architecture (SOA) is becoming a ubiquitous standard for design of business software. Some patterns in SOA require substantially higher IT investment than others. Matching the IT investment to business benefits puts organizations in control of their IT outcomes.
The New PPM Normal — Increased Complexity, Constant Change and New Approaches to Embrace It
19 October, 2011 (01:30 PM - 02:30 PM)
Traditional PPM philosophy supports a “control” mindset. Change today is in part driven by a dance of interdependent agents adapting to one another — most outside our control. We must move from a Tayloristic approach of control and embrace a more open and less controlled environment.
Enterprise Architecture Programs for Global Companies
19 October, 2011 (01:30 PM - 02:30 PM)
Enterprise architecture (EA) is challenging enough for companies focused on a single industry within a single region. Companies operating multinationally and globally face different challenges in the setup and execution of EA. This session explores our observations and advice on how to deal with EA in companies that operate in more than one global region.
Getting Value From Your SOA Initiatives
19 October, 2011 (01:30 PM - 02:30 PM)
Gartner has identified four styles of implementing SOA — incidental, canonical, intelligent business operations and federated — each aimed at delivering diverse types of benefits. Aiming at greater business value implies higher investments and more risks and endorsing only one style across the board may not be enough. Organizations may have to adopt multiple SOA styles to meet their business goals.
Unified Communications and Collaboration Scenario — Is Leveraging Hybrid Solutions the Key?
19 October, 2011 (01:30 PM - 02:30 PM)
Flexible delivery models enabling users to select the optimal cloud and on-premises mix of communications, messaging and collaboration. However, they also pose technical and organizational challenges for CIOs and planners. As Cisco, Microsoft, IBM, Google, Avaya and others battle it out, enterprises must rethink their vendor relations and business models in order to leverage the opportunity.
Workshop: Best Practices in SharePoint Implementation
19 October, 2011 (01:30 PM - 02:45 PM)
SharePoint is a bundled set of capabilities that can thrive or wither based on organizational, cultural and technological challenges. This workshop provides frameworks for approaching common SharePoint stumbling blocks such as governance, adoption, 2010 migration, proving its value and performance. Participants then work together to exchange their best (and worst) practices.
Workshop: Strengthening Authentication
19 October, 2011 (01:30 PM - 02:45 PM)
Learn how to replace passwords with OTP or smartcards to strengthen authentication. The workshop takes participants through the detailed procedures for adopting the main strong authentication technologies.
Workshop: Innovation Margin — Doing More With the Same (REPEAT SESSION)
19 October, 2011 (01:30 PM - 02:45 PM)
No matter where they are, enterprises must 1) innovate and grow the business; 2) optimize cost; 3) increase value; and 4) manage risk. Some may still be cost-cutting-focused (like governments); others are driven by growth (like BRIC growth companies), but there are no silver bullets. Learn how to create innovation margins to do more with the same to achieve sustainable, profitable growth.
Guest Case Study Panel: Real-World Cloud Computing — Examples From the Field
20 October, 2011 (08:00 AM - 09:00 AM)
Over the past few years enterprises have been experimenting with using public cloud infrastructure services and building private cloud infrastructure. Cloud application services (SaaS) have been around even longer. This presentation examines a variety of real-world cloud implementations to identify best practices to ensure appropriate selection and use of cloud computing.
The User Experience Platform: Product Convergence, Market Expansion
20 October, 2011 (08:00 AM - 09:00 AM)
The user experience platform (UXP) will allow the enterprise to create cross-channel user interfaces via a single set of integrated technologies, tying together currently disparate tools for creation of websites, portals, mashups, RIA and mobile apps. The UXP will also provide support for UX development methodologies like user-centered design, usability testing and analytics.
Pattern-Based Strategy: The Art of Using Information to Impact Strategy and the Role of the CIO
20 October, 2011 (08:00 AM - 09:00 AM)
New information, process change and collaboration are providing rich sources of innovation or disruption to enterprise operations and strategy. Understanding how current and emerging technology can help identify these new patterns and help organizations model the impact and adapt will be a critical skill for IT.
Net IT Out: Composite Applications — The Applications That Best Support Innovation
20 October, 2011 (08:00 AM - 08:20 AM)
Applications can support innovation in two ways. In the first, an application simply supports an innovative business initiative. In the second, the application itself is also innovative — i.e., it supports an initiative in a way that simultaneously breaks new ground and serves as a barrier to entry for competitors. Applications in both categories are almost always composites.
Roundtable: Real-Time Processes, Events, BI and Business Rules — The Dance to Watch
20 October, 2011 (08:00 AM - 09:00 AM)
Business rules afford agility processes and applications in addition to providing guardrails for staying within management policies. As business leverages the agility the business rules afford, the need for more BI and real-time context accelerates, engendering decision platforms that leverage trends and data/events with models. BI will provide the wise alternatives for adjusting the rules with intelligence.
Workshop: Developing Your Information Management Strategy
20 October, 2011 (08:00 AM - 09:15 AM)
The creation of value from information — be it for improved business intelligence and reporting, real-time analytics, cost savings or new business creation — is a challenge for many organizations. In this interactive workshop, we explore the components of a best-practice information management strategy and share lessons learned.
Net IT Out: Architecting Applications — Supporting a Hybrid On-Premise/Cloud Model
20 October, 2011 (08:30 AM - 08:50 AM)
The coming change engendered by cloud computing will require all IT executives to focus on managing the transition to cloud-ready applications. New architectures will demand new skills and new organizational models. How will these new capabilities coexist with my present ones? What impact will this have on my staff, my skills and my technical portfolio?
Net IT Out: IT Chargeback — No Longer an Option!
20 October, 2011 (08:30 AM - 08:50 AM)
At one time, rather simple chargeback/allocation schemes could be employed, and many IT organizations deftly side-stepped this highly charged issue. New trends such as cloud computing are forcing IT to take a fresh look here.
Make Enterprise Architecture Disappear
20 October, 2011 (09:30 AM - 10:30 AM)
Many EA programs are negatively perceived and struggle to emerge from a techno-centric role. The greatest failing is the use of EA-specific language and an overt focus on EA terminology. In contrast, best practice teams make EA disappear.
Uptime All the Time
20 October, 2011 (09:30 AM - 10:30 AM)
The increasing pace of business demands around-the-clock availability for mission-critical applications. Simultaneously, the percentage of mission-critical applications is growing due to application integration. How can IT meet availability requirements in the face of rapid change? We provide insight into IT governance, architecture and operations required for extreme application availability.
Pocket Power: Directions in Mobile Devices and the Management Challenges Ahead
20 October, 2011 (09:30 AM - 10:30 AM)
Mobile devices including smartphones and tablets now outpace PC shipments. We have transitioned from an age of device necessity to an age of device convince. IT has lost the power to control what users have as prices have dropped. This session focuses on how enterprises must stay ahead of these trends and how to adapt to this new environment.
Gamification: How Game Mechanics Are Transforming Your Business and Your Behavior
20 October, 2011 (09:30 AM - 10:30 AM)
Gamification is the application of game mechanics to non-game environments, and is set to become one of the major trends in the near future. Game mechanics are being used in many different fields, from marketing to innovation management to social change. The role of planners and architects will shift from being designers of the future state to become the designers of games.
Content Management: Strategies That Deliver Success
20 October, 2011 (09:30 AM - 10:30 AM)
After many years of fragmentation, frustration and failure measures, some strategies and better practices are emerging that showcase ECM's potential for ROI. Business buyers are seeking clear business cases for further investment. We've gathered some of the best proof points in this summary featuring a new MQ, case studies and success measures.
How to Make Money and Win Customers: Context-Aware Computing in the Wild
20 October, 2011 (09:30 AM - 10:30 AM)
Gartner has predicted that context-aware computing will have a net economic impact of $140 billion per year by 2014. Leading organizations are already fielding context-enriched services. This presentation explores how they are increasing revenue and customer engagement.
CIO Workshop: Stepping Up Your Benefits Realization Maturity (REPEAT SESSION)
20 October, 2011 (09:30 AM - 10:45 AM)
The 2011 CIO survey showed that many enterprises and their IT organizations have not yet really cracked the code, in terms of how to consistently achieve expected value from IT-intensive investments. This session talks about practical steps to diagnosing and improving benefits realization capability.
CIO Workshop: The CIO and the Board — Building Your Strategy (REPEAT SESSION)
20 October, 2011 (09:30 AM - 10:45 AM)
In a recent CIO workshop with 60 attendees, 95% said they present to the board, with more than 10% presenting at every board meeting. In this workshop, join others to discuss how best to insure success in the highly visible atmosphere that is the board of directors, and develop the process to build the plan and the presentation, plus the road map for building strategy based on board interaction.
Roundtable: Master Data Management as a First Step Toward Enterprise Information Management
20 October, 2011 (09:30 AM - 10:30 AM)
MDM is a focused discipline that provides “single versions” of the truth for core concepts of an organization, such as “customer” or “product.” EIM is broader, in that this strategy focuses on any information that is important to the business. This roundtable explores how organizations are leveraging their MDM programs to achieve EIM.
Workshop: Cloud Security — Shield or Vapor?
20 October, 2011 (09:30 AM - 10:45 AM)
This is a debate between two analysts arguing whether cloud security is a shield or a vapor. Cloud is often seen as a shield that relieves enterprises from many — in particular, security — concerns, and puts them onto the cloud providers. Will this be fulfilled, or will the cloud also become an acid vapor, corroding enterprises' IT security, assets, control, ownership and jobs?
Workshop: Building Industry Business Capability Models
20 October, 2011 (09:30 AM - 10:45 AM)
Many clients are using business capability modeling as a way to explore future state scenarios with business leaders. Business capability modeling is a technique for representing an organization's business, independent of organization structure, processes, people or domains. In this workshop, attendees work with peers in their industry to create and discuss their common business capabilities.
Net IT Out: Why Perfectly Rational Governance Processes Fail and What We Can Do About It
20 October, 2011 (10:00 AM - 10:20 AM)
IT develops perfectly rational approaches to making IT decisions, but these approaches often deliver suboptimal results. The presupposition that people are rational may be the reason why. In this presentation, we explore two types of irrational behavior and present techniques that allow successful results regardless.
Applications 2020: Social, Mobile, Gaming and Collaboration Impact on Your Portfolio
20 October, 2011 (11:00 AM - 12:00 PM)
Business leaders are seeking capabilities that will drive breakthroughs in revenue growth, organizational performance, customer loyalty and innovation. SaaS, social, collaboration, mobile and intelligence technologies will have significant impacts. This session focuses on emerging technologies, their impact on the application portfolio and skills to balance new and legacy investments.
Shepherding Projects Through the Conflicts of Change
20 October, 2011 (11:00 AM - 12:00 PM)
Change management is an underappreciated dimension of successful projects. Ignoring organizational change principles is a surefire way to reduce the success of any initiative. Yet few projects include a detailed plan for dealing with the vagaries of human nature. This presentation explores practical approaches for incorporating change principles into project planning and execution.
Guest Case Study: US National Renewable Energy Labs' IT Sustainability Initiatives
20 October, 2011 (11:00 AM - 12:00 PM)
NREL is not only researching renewable energy but has also built and operates a 2,200-employee net zero energy building. Hear from NREL's Chuck Powers on how this was accomplished — especially in its data center.
Net IT Out: Qualifying the Value of a Cloud Computing Project — Outcomes Are the Key
20 October, 2011 (11:00 AM - 11:20 AM)
Cloud computing value comes from measuring and metering the outcomes of a cloud project. These outcomes speak to the heart of what people want from the cloud. Efficiency, economics and customer satisfaction are key. This presentation examines how to value cloud projects and to measure that value.
Workshop: Reimagining IT Demands Creative Destruction (REPEAT SESSION)
20 October, 2011 (11:00 AM - 12:15 PM)
CIOs must apply hybrid thinking to create pragmatic game plans for coping with cycles of creative destruction. They must both sustain a robust “front loop” of growth and consolidation while also effectively guiding IT through a resilient “back loop” of destruction and renewal. Resilience is achieved by both mitigating the severity of the destruction and enhancing the creativity of the renewal.
Net IT Out: Tracking Cloud Adoption — What's the Trend?
20 October, 2011 (11:30 AM - 11:50 AM)
Cloud adoption is not one thing but several threads that cross and run alongside one another. The growth of infrastructure as a service versus SaaS alone is an interesting parallel. Examining different aspects of cloud adoption can be revealing and productive. This presentation explores which trends in cloud computing are proceeding and at what pace.
From Classical CIO to 'Chief Innovation Officer' Using Enterprise Architecture
20 October, 2011 (01:30 PM - 02:30 PM)
The most effective CIOs are taking on responsibilities beyond IT alone. One of the most interesting, challenging and rewarding new roles is that of “Chief Innovation Officer.” This role involves leadership of business transformation initiatives beyond normal, incremental improvement. Learn how some CIOs are leveraging their EA program in this endeavor.
The Next-Generation Application Organization: From Project to Product
20 October, 2011 (01:30 PM - 02:30 PM)
There is a coming shift in the application delivery that moves from a project-based to a product-centric metaphor. This shift involves massive change to the application organization. Processes shift to more agile models, financial and portfolio management processes will undergo major changes, and the human resources and organizational structures that have become familiar will require overhaul.
A Workforce Without Humans: The Evolution of IT in Post-Human Industry
20 October, 2011 (01:30 PM - 02:30 PM)
The long-run value proposition of IT is not to support the human workforce but to replace it. Virtualization will not simply transform the data center and the desktop, it will revolutionize the workforce. Outsourcing programs is not the next viable, lowest cost of labor market; it is the software and services marketplace with virtual assistant staffing and fully automated business process utilities.
Contract Negotiation Clinic: IBM Software (End-users Only)
20 October, 2011 (01:30 PM - 02:30 PM)
This clinic describes eight steps for optimally priced renewal, transactional and multiyear enterprise agreements with IBM. These steps explain business-as-usual preparation, proposal analysis, license opportunities, contract governance, and terms and conditions as well as provide tips for successful negotiations.
Net IT Out: Network Strategies for a Hybrid Cloud World
20 October, 2011 (01:30 PM - 01:50 PM)
As enterprises adopt hybrid cloud environments they will need to change their network strategies. New combinations of MPLs, Internet and Ethernet services will be needed and enterprises will need to virtualize many of the network capabilities that currently deploy in hardware.
Net IT Out: Reimagining Technical Architecture in the Age of Cloud Computing
20 October, 2011 (01:30 PM - 01:50 PM)
Cloud computing and other alternative delivery models for IT capabilities are revolutionizing the practice of technical architecture. Many organizations have increased their leverage of external providers. When service providers do all the supplying, what’s left for the technical architect to do? This session re-imagines technical architecture for this new reality.
Net IT Out: Contextual Strategy - Making Strategy an Intimate Part of the Execution
20 October, 2011 (02:00 PM - 02:20 PM)
Best Practices for Selecting a Business Process Management Suite
20 October, 2011 (02:45 PM - 03:45 PM)
A BPMS is the best-choice composition environment to enable BPM initiatives. However, buyers continue to struggle to distinguish one product from another! This session shares Gartner recommended best practices and decision frameworks for evaluating BPMS products.
Cloud Computing Disrupts the Vendor Landscape
20 October, 2011 (02:45 PM - 03:45 PM)
Cloud computing is not only impacting enterprises but is also poised to reshape the vendor landscape. The competition is heating up between early cloud leaders as established enterprise players enter the market. A disruptive force of gigantic proportion, cloud computing stands to change the balance of vendor power in many ways.
Patterns of Success: Exploring the Primary Ways Companies Are Using Social Media for Business Value
20 October, 2011 (02:45 PM - 03:45 PM)
Technology is just technology until it moves people to change the way they behave. Based on an in-depth analysis of 400+ social media initiatives, we identify how companies are getting bottom-line business results by employing social media to engage people in new ways.
The Future Web: Are Your Prepared?
20 October, 2011 (02:45 PM - 03:45 PM)
Web 2.0 is just a stop along the road, with semantic Web, HTML5 and cloud computing driving a new era of Web innovation. Is your enterprise prepared for this future?
Leverage Gartner Tools to Enhance Your IT Budgeting Process
20 October, 2011 (02:45 PM - 03:45 PM)
Roundtable: What Makes Social Work?
20 October, 2011 (02:45 PM - 03:45 PM)
Conventional wisdom suggests that employees will instantly adopt social tools if you provide them; after all, no one needed Facebook training, right? In this roundtable, participants discuss why conventional wisdom is wrong, what has worked and what hasn’t when rolling out social software.
Net IT Out: Plan for Orphaned Data When Decommissioning Applications
20 October, 2011 (03:15 PM - 03:35 PM)
Applications don't retire all by themselves. They need to be decommissioned. As enterprises rationalize their application portfolios and embrace new delivery models (e.g., cloud), architects need to develop a structured approach to managing residual data. Lawyers and regulators may require access for years or decades. What will it all cost?
The Lean PMO — Toward 'No Waste, All Quality' IT Portfolios
20 October, 2011 (04:00 PM - 05:00 PM)
“Waste” has a way of creeping into processes, including in IT. A lean PMO targets waste in all its forms, from excess projects to delays to rework and more, helping to maximize the benefits of the IT investment. Learn how to drive high-quality performance by leveraging master PMs, tracking key project (and other) metrics, easing the project chartering process and more.
Reimagining Information Architecture: Welcome to the World Wide Mesh
20 October, 2011 (04:00 PM - 05:00 PM)
The Web continues to level the playing field between the powerful and upstart. For the re-imagined organization, success is more about mastering the flow and shareability of information, and less on storing and compressing data. By shifting from mashing data to meshing data, organizations increase the business value of information through the powerful network effect of information sharing.
Will Fabric Computing Transform the Concept of the Server?
20 October, 2011 (04:00 PM - 05:00 PM)
Fabric-based infrastructures are challenging the traditional concept that the brains behind IT service delivery emanate foremost from the server as application host. However, the Web, cloud, PaaS, SaaS, fabric and appliances will force IT to think differently. What is the server’s role in the future of computing? This presentation challenges our basic assumptions about the traditional IT world.
Amazon's Architecture — Fit for the Enterprise?
20 October, 2011 (04:00 PM - 05:00 PM)
Amazon.com represents a extreme case of SOA-based technical and solution architecture for their Internet-scale store operations. With both its store and Amazon Web Services offerings, they represent a new approach to computing. But, is this the architecture for your enterprise? What are the enterprise lessons from Amazon's extreme approach?
How to Use the New Technologies of Influence to Rule Your Industry
20 October, 2011 (04:00 PM - 05:00 PM)
Over 15 million people have read Dale Carnegie’s “How to Win Friends and Influence People.” We bet that over 14,999,900 of them forgot all that great advice a month later. Just as business software encodes proven processes into the DNA of organizations, we believe technology can act as a pervasive and explicit means to positively influence others — and ourselves — in desired directions.
Contract Negotiation Clinic: Oracle (End-users Only)
20 October, 2011 (04:00 PM - 05:00 PM)
This is an interactive session with a limited number of attendees to discuss negotiating software license agreements with Oracle: how to get the best deal and the best terms and conditions.
Net IT Out: Contextual Communications — Putting Your Communications to Business
20 October, 2011 (04:00 PM - 04:20 PM)
Recent advances allow enterprises to leverage their unified communications and collaboration investments directly into their business applications and workflow context. Business planners should consider which processes to change and the most effective approach. This session reviews the options for accomplishing this and provides real-world examples of how this has improved business operations.
Roundtable: SharePoint 2010 — Migrate or Not?
20 October, 2011 (04:00 PM - 05:00 PM)
SharePoint migration represents a huge investment on several fronts. It will have a tremendous strategic impact on an organization, and could potentially derail their corresponding IT initiatives. Organizations facing SharePoint migration initiatives can share their insights and challenges.
Net IT Out: Cloud Computing in Insurance
20 October, 2011 (04:30 PM - 04:50 PM)
IT organizations from property and casualty and life insurers are showing an increasing interest in cloud computing because of cost-saving opportunities and other benefits. Inhibitors are risk- management considerations and technical barriers.
Net IT Out: Pervasive Video — Prosper or Perish
20 October, 2011 (04:30 PM - 04:50 PM)
Enterprise video is arriving in a multiplicity of formats, from signage and security to telepresence. Each iteration has different use cases, different audiences and vastly different user expectations. This presentation identifies the best approaches to prioritizing video initiatives, gauging infrastructure readiness and launching video projects with maximum business impact.
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