Key risk indicators should have defensible causal relationships to business impacts and present leading indicators to decision makers. Linking risk to corporate performance through good metrics will improve the relevance of risk and security to executives and make the risk and security program more effective.
Do you envy other companies that innovatively wield information as a competitive weapon? Does your organization inventory and track its office furniture, but not its data? Do your executives have any idea what your information assets are actually worth or their untapped economic value? Infonomics is a new discipline for IT, information, business, and corporate leaders who demand their organizations squeeze ever-more value from available data. Doug Laney shares answers from his new book, Infonomics: Monetizing, Managing and Measuring Information for Competitive Advantage, on how to thrive, not just survive, in the Information Age.
EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 Modern BI and analytics is not (only) about having the right set of tools. Without the right organization model, the proper roles, skills, processes and governance, the chances of succeeding are slim. This webinar identifies the best practices and critical success factors required to deliver according to user expectations.
Customer experience (CX) is now a top priority for CEOs. Midsize enterprises embrace customer experience with a deep focus on customer satisfaction, but face more challenges in monetizing ROI from CX investments, according to a recent Gartner study. Find out how applications leaders of midsize enterprises can offer a customer experience on par with their large-enterprise counterparts despite fewer resources.
Data governance has been indispensable for data management initiatives, including those involving big data. In addition, new regulations such as GDPR are forcing deeper introspection into how data is managed, secured and audited - from ingestion to purge. This webinar showcases a big data reference architecture and then applies components of the data governance framework to it.
Apache Spark is a popular open-source in-memory data processing engine that enables rapid deployment of end-to-end big data architectures. This webinar delves deep into the components of Spark, deployment architecture and examples of coding. Learn how Apache Spark delivers a unified solution that includes batch and streaming ingestion, data transformation, machine learning and analytical reporting.
Digital business demands a modern data and analytics platform capable of supporting all aspects of data from acquisition, transformation, storage, analysis and delivery. Advanced analytics is the path to competitive advantage. Organizations with a modern data and analytics architecture can derive insights from information to surpass their competition and achieve market dominance.
Almost every organization measures customer satisfaction, most measure retention and advocacy, some measure the quality of core products and services, and few measure employee satisfaction. We look at what gets measured, what gets reported to executives and how leading organizations are improving their approach to measurement of the customer experience.