Gartner Webinars Gartner Webinar Feed en-us Building the Business Case for Artificial Intelligence in Application Management Services EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Major gains in cost-effectiveness and service quality are promised through the use of artificial intelligence, virtual agents, or deep learning technologies in contracts for application management. We review the offerings available and discuss investments needed, payback periods and benefits achievable. Mon, 26 Jun 2017 12:00:00 EDT 3710223 Gartner Webinars Redefining ITAM for the Digital Age EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 The role of IT asset management (ITAM), how it is defined and even the definition of an IT asset are changing in response to the challenges IT organizations are facing in the digital world. IT/OT integration, cloud, SaaS and IoT all challenge the traditional approach to ITAM. Tue, 27 Jun 2017 12:00:00 EDT 3710319 Gartner Webinars Come il Business Digitale ridefinisce la relazione cliente-fornitore Abbiamo bisogno di un nuovo modello di fiducia perchè il valore della tecnologia si sta trasformando da fattore di efficienza a creatore di valore. La tecnologia diventa quindi sempre più un asset aziendale e un vantaggio competitivo. La natura stessa del digitale implica anche la condivisione di questi beni attraverso gli ecosistemi privati e pubblici. Il livello dinvestimento nel digitale sta aumentando, ed esso costituirà una parte sempre più consistente del budget IT complessivo; questo fattore influenza e aiuta a trasformare la struttura stessa del budget IT col fine di allinearsi al nuovo modello operativo digitale. Il digitale è inoltre una fabbrica che si basa su pratiche tradizionali e innovative per creare nuovi modi di lavorare, ruoli, prodotti e servizi e nuove operazioni e sfide. Il risultato è un'era di opportunità eccitanti ma anche di alto rischio e incertezza. Tue, 27 Jun 2017 12:00:00 EDT 3743417 Gartner Webinars Connected! How to Live and Work in the Digital Society EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Forget digital business it's the digital society that is quickly emerging - blending the physical and the virtual worlds. It's affecting not only our business models and how we work, but how we live and interact. Technology is not only changing the way people interact; the relationship between people and technology itself is changing. More than ever, technology is part of our identity. It's time to rethink a few things. Wed, 28 Jun 2017 12:00:00 EDT 3724719 Gartner Webinars "Google-ize" Your Core EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 Google, a standout in continuous delivery, has earned its swagger, while banks still stagger in time-to-market comparisons. Banks need to take immediate, if not drastic, steps to reduce development cycle times, but they face a harsh reality as dependence on packaged software increases. We provide alternatives to assist banks through this transition. Wed, 28 Jun 2017 12:00:00 EDT 3724720 Gartner Webinars Leadership Vision for 2018: Enterprise Architecture and Technology Innovation Leader EDT: 2:00 p.m. | PDT: 11:00 a.m. | GMT: 18:00 Enterprise architecture and technology innovation leaders are key enablers for digital business and are accountable for helping the enterprise balance the risks and benefits of digital business. This session helps you plan for 2018 and present to leadership, peers and teams. Wed, 28 Jun 2017 12:00:00 EDT 3702617 Gartner Webinars Will the Cloud Save Me Money? Or Am I About to Waste a Lot? EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 The cloud is often seen as a great way of saving money, but there is an emerging trend of organizations that cannot prove a ROI. We examine the common financial and operational misconceptions of moving applications to the cloud and where others have gone wrong. Thu, 29 Jun 2017 12:00:00 EDT 3724721 Gartner Webinars Gartner Vision: Intelligent Automation Services (RPA, Chatbots, AI) EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 There was a shift in the tectonic plates (core foundation) of business and IT services at the turn of this century with the offshore wave (labor arbitrage). We are now in the midst of the next big tectonic shift via automation arbitrage, a term Gartner is using to describe the recalibration of human labor to drive business outcomes. The disruption of artificial intelligence and related technologies (RPA, chatbots, machine learning, and cognitive) is here, and more is on the way. In this webinar, we present the Gartner vision on the impacts to business and IT services. This will likely be one of the most important conversations in the next decade - how automation will change the value proposition in all organizations. Thu, 29 Jun 2017 12:00:00 EDT 3724817 Gartner Webinars Top Cybersecurity Trends for 2017-2018 EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Security concerns continue as organizations globally grapple with technology changes affecting them. Threats to that technology and supporting process continue to grow in number and sophistication. Traditional IT security leaders have become digital security leaders as they expand support to address risks for technology-savvy engineering and physical environments while embracing expanded roles for cloud and mobile services Wed, 05 Jul 2017 12:00:00 EDT 3733017 Gartner Webinars How to Build a Virtual Team to Manage IT Asset Risks EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 ITAM's remit extends across the IT organization, so IT asset managers must engage with stakeholders to break down traditional silos and create a virtual team with shared objectives. This session explores why stakeholders are key to ITAM success, and how asset managers can leverage this. Wed, 05 Jul 2017 12:00:00 EDT 3720317 Gartner Webinars The Proven Path to Implementing Office 365 EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Because Office 365 contains many products and changes all the time, most customers struggle to implement it. Drawing from Gartner client experiences on what works and what doesn't, we offer time-proven guidance on the steps needed to implement Office 365 correctly the first time. Thu, 06 Jul 2017 12:00:00 EDT 3743817 Gartner Webinars Change Five Leadership Practices for Effective Digital Software Delivery EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 CIOs shifting to digital software delivery often perpetuate "bossy," top-down project and performance management techniques that are unsuited to the fluid, fast-moving digital world. Instead, they should foster a "servant leadership" approach to improving lean, self-organizing and diverse teams. Thu, 06 Jul 2017 12:00:00 EDT 3726717 Gartner Webinars How to Select the Right Cloud Management Tools EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Many organizations have struggled when attempting to provide management and governance over their cloud services. This session provides prescriptive recommendations on how to select the right cloud management tool-set to achieve these goals. Mon, 10 Jul 2017 12:00:00 EDT 3745521 Gartner Webinars Lessons From Leaders: The 2017 Gartner Supply Chain Top 25 EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 The Supply Chain Top 25 is an annual ranking published by the Gartner supply chain research group that calls acknowledges manufacturers, retailers and distributors displaying superior supply chain capabilities, performance and leadership. This webinar provides insights into the supply chain strategies that differentiate the leaders and defines "what good looks like" in terms of supply chain capabilities. Mon, 10 Jul 2017 12:00:00 EDT 3738318 Gartner Webinars What to Do and Not to Do With Artificial Intelligence and Cognitive Computing EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 As talk of artificial intelligence (AI) and cognitive computing swirls in the marketplace, hype explodes, followed by disappointment and eventually, rationalized expectation. This session separates fact from hype and science fiction, investigates viable product categories, applications and use cases that can drive business results today, and finally, provides solution roadmap alternatives. Tue, 11 Jul 2017 12:00:00 EDT 3720218 Gartner Webinars SAP e La Rivoluzione Digitale: Dove va l'Azienda ( e Dove Andranno i suoi Clienti)? 11am CEST | 10am GMT | 5am EDT Portando sul mercato evoluzioni del nuovo prodotto ERP (S/4 HANA), SAP continua il suo processo di trasformazione verso architetture cloud ed in-memory computing,. Nel frattempo apre un nuovo fronte sul mercato, proponendosi alle aziende italiane come partner per la trasformazione digitale tramite la nuova piattaforma SAP Leonardo, una combinazione di analytics, Internet of Things, machine learning, blockchain e platform-as-a-service. Tue, 11 Jul 2017 12:00:00 EDT 3747523 Gartner Webinars How to Test, Deploy and Operationalize User and Entity Behavior Analytics Tools EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 UEBA tools can successfully detect malicious and suspicious activity that otherwise goes unnoticed, but these new detection tools employ unfamiliar approaches (data science, nondeterministic methods, machine learning), and thus create their own deployment and operation challenges. This webinar covers the approaches that work with UEBA. Tue, 11 Jul 2017 12:00:00 EDT 3733117 Gartner Webinars Blockchain: Separating the Magic From the Reality for Data and Analytics EDT: 2:00 p.m. | PDT: 11:00 a.m. | GMT: 18:00 Blockchain technology's data provenance features and trusted interactions could change how data is controlled, shared and governed. Although big technological hurdles remain, innovative data management opportunities are emerging. It's time for data and analytics leaders to start experimenting. Thu, 13 Jul 2017 12:00:00 EDT 3745522 Gartner Webinars How Midsize Enterprises Can Use Data & Analytics to Survive and Thrive EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Business and technology leaders within midsize enterprises are increasingly recognizing that information adds value beyond mere operational efficiency and performance management. Mon, 17 Jul 2017 12:00:00 EDT 3738417 Gartner Webinars Top Emerging Trends and Their Impact on Customer Engagement EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 This session presents Gartner's view of the top business, societal and technology trends most relevant to engaging customers in today's digital world. We review the trends, their impact on customer engagement and what you can do next to leverage this work in your customer experience initiatives. Tue, 18 Jul 2017 12:00:00 EDT 3738317 Gartner Webinars Maximizing the IoT's Potential in Manufacturing EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 The IoT has yet to transform manufacturing. Early projects focused on connectivity might create new insights; however, the paradigm shift that is being promised still awaits realization. Manufacturers must erase the boundaries between the virtual and physical worlds, cultivate their ecosystems, deploy new models for automation and mature analytical acumen. We look at the current momentum of the IoT and provide an actionable path toward achieving breakthrough performance. Wed, 19 Jul 2017 12:00:00 EDT 3745523 Gartner Webinars Prioritize the Six Styles of Customer Analytics for Better Customer Experience EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 Customer experience will improve if data and analytics leaders understand and engage customers beyond standard segmentation. Learn from thought leaders in multiple industries about six emerging styles of customer analytics that can be adopted to have a higher impact on the business. Wed, 19 Jul 2017 12:00:00 EDT 3745617 Gartner Webinars Moving Midmarket IT Groups From Cost Centers to Value Centers EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 IT leaders in midmarket enterprises, like their counterparts in larger businesses, often struggle to convey the message that IT is an investment in performance, not a cost. Our recent research tells us that CIOs in every enterprise have powerful (if underused) tools at their disposal for shifting the conversation around IT from cost to value. Thu, 20 Jul 2017 12:00:00 EDT 3745618 Gartner Webinars Use Your Analytics Strategy to Avoid Common Performance Measurement Pitfalls EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 An accurate and precise system of measurement is a major factor in an organization's success. Despite improvements in our ability to measure growth, cost, efficiency, quality, risk, and more; most companies tend to fall victim to the traditional performance measurement pitfalls that have plagued the business world and public sector for decades. Common pitfalls include measures that fail to yield actionable insight, produce a sense of apathy, and unintentionally encourage negative behavior. While the intended audience of this webinar is primarily for Data & Analytic leaders, it should be useful for anyone interested in how to improve their organization's ability to measure performance. Thu, 20 Jul 2017 12:00:00 EDT 3733217 Gartner Webinars How to Build an Effective ITAM Policy EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 Policies are important. They have far-reaching consequences in terms of budget, risk control and legal position. We discuss some pragmatic considerations to help you get your IT asset management (SAM) policy right. Mon, 24 Jul 2017 12:00:00 EDT 3720219 Gartner Webinars Enhance Your Data Governance Initiative With Information Stewardship Applications EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 New packaged solutions in support of information stewardship are emerging. CDOs and information stewards must look at the capabilities of these solutions to secure the right application investment. Wed, 26 Jul 2017 12:00:00 EDT 3738218 Gartner Webinars Tackling Physician Burnout EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Physician burnout and IT's contributions to it are a hot topic in 2017. How real is it, and how much will it threaten the move to value-based care? Will the innovations of the digital age make the situation better or worse? This session provides new research and insights into this important topic. Wed, 26 Jul 2017 12:00:00 EDT 3745524 Gartner Webinars Augmented Reality: Enabling Digital Business With an Immersive Interface EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 Augmented reality (AR) is a digital filter and user interface for the physical world. Its impact as an interface technology means it will transcend vertical applications. It will transform and extend the way employees and consumers interact with companies and brands. This webinar defines augmented reality, how it's positioned on the immersive scale, the current climate for immersive tech and examples of promising horizontal applications that are disrupting business. Wed, 26 Jul 2017 12:00:00 EDT 3745619 Gartner Webinars 2017 CIO Agenda: A Security and Risk Management Perspective 2pm AEST | 12midnight EDT | 4am GMT The 2017 CIO Agenda highlights the importance of building a digital ecosystem for enterprises. Security and Risk Management leaders must understand CIO priorities and incorporate Security and Risk Management practices into the digital ecosystem to reap growth benefits. Wed, 26 Jul 2017 12:00:00 EDT 3748117 Gartner Webinars Cool Vendors for 2017: The Digital Nail Gets Hammered, So Be the Hammer EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 The use of technology has reached a point where hard problems are being solved and easy problems are being exploited due to digital opportunity. The Cool Vendors for 2017 Special Report examines disruptive vendors that solve long-existing problems and that sometimes stand out because they make it seem easy. Thu, 27 Jul 2017 12:00:00 EDT 3710220 Gartner Webinars Calculating Cost of Ownership for Cloud and On-Premises Data Management Platforms EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Cloud and dbPaaS represent a different financial model for procuring and consuming services. This presentation explores the key differences between on-premises, IaaS and dbPaaS approaches to DBMS deployment and outlines a framework for calculating cost of ownership. Thu, 27 Jul 2017 12:00:00 EDT 3747219 Gartner Webinars The Top 10 IoT Technologies for Digital Business EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 The twin themes of digital business and the Internet of Things (IoT) will be key drivers for business and technology leaders through 2019. They'll need to master a wide range of new technologies and architectures such as edge computing and IoT platforms, plus IoT-specific variants of established technologies such as machine intelligence. In this session we look at the top 10 IoT technologies from a digital business perspective, identifying their potential to deliver digital business advantage, and also discussing their maturity and challenges. Mon, 31 Jul 2017 12:00:00 EDT 3747122 Gartner Webinars How to Measure the Customer Experience EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Almost every organization measures customer satisfaction, most measure retention and advocacy, some measure the quality of core products and services, and few measure employee satisfaction. We look at what gets measured, what gets reported to executives and how leading organizations are improving their approach to measurement of the customer experience. Wed, 02 Aug 2017 12:00:00 EDT 3743720 Gartner Webinars Five Steps Toward Agile Infrastructure and Operations EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Agile infrastructure and operations organizations deliver service faster, better and cheaper than previously possible. I&O leaders struggling to optimize IT operations can become more agile by following five steps to build a high-performance, business-aligned I&O organization. Tue, 08 Aug 2017 12:00:00 EDT 3747120 Gartner Webinars Sourcing & Vendor Management Leadership Vision for 2018 EDT: 1:00 p.m. | PDT: 10:00 a.m. | GMT: 17:00 Sourcing business and IT services is critical to ensuring the successful execution of the strategies set forth by your enterprises. Sourcing, procurement and vendor management (VM) leaders can leverage the Gartner vision to drive strategic planning and operational execution. Wed, 09 Aug 2017 12:00:00 EDT 3738217 Gartner Webinars From Pointless to Profitable: Using Data Lakes for Sustainable Analytics Innovation EDT: 2:00 p.m. | PDT: 11:00 a.m. | GMT: 18:00 Data lakes are the new must-have in information management. But why? This session explores the benefits and requirements of a data lake, as well as how your organization can use this concept to drive analytics-based innovation. Thu, 10 Aug 2017 12:00:00 EDT 3745620 Gartner Webinars Serialization Building Blocks for a Supply Chain Digital Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Serialization (enabled and embedded bar codes and data capture technology) has now traveled full circle from being considered a specialized or niche activity across supply chain organizations to a truly transformative initiative. Thu, 31 Aug 2017 12:00:00 EDT 3743721 Gartner Webinars Digitalisierung: 5 Schritte zum Erfolg Um die digitale Reise zu bestreiten, bedarf es nicht nur der Adaption neuer Technologie. Nötig sind vor allem auch kommunikative Fähigkeiten, Kreativität und Offenheit für Veränderung, ja sogar das Streben oder eine Begeisterung für die neuen Möglichkeiten, die sich durch die Digitalisierung, Industrie 4.0 und IoT eröffnen kurz "Digital Ambition". Thu, 14 Sep 2017 12:00:00 EDT 3729717 Gartner Webinars L'Impatto di Windows 10 sul Digital Workplace 11am CET | 10am GMT | 5am EDT Windows 10 introduce una serie di nuove funzionalità e impone cambiamenti significativi nei modelli di gestione dellend user computing. I leader IT impegnati nella pianificazione e realizzazione di programmi di digital workplace possono usare la migrazione a Windows 10 come unopportunità per promuovere un ambiente di lavoro più legato al cloud, user centrico e self-service. Tue, 26 Sep 2017 12:00:00 EDT 3745920 Gartner Webinars Key Macro Trends Shaping the Future of the Enterprise Software Market EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 The enterprise software market is being disrupted by digital business transformation and the shift to lightweight infrastructure, with open source, cloud and event processing as the key driving forces that will reshape the competitive landscape. We discuss the most-significant supply- and demand-side trends affecting current and upcoming dynamics in the enterprise software market as organizations capitalize on digital business. Tue, 26 Sep 2017 12:00:00 EDT 3724917 Gartner Webinars Healthcare Supply Chain Top 25 EST: 11:00 a.m. | PST: 8:00 a.m. | GMT: 16:00 In this webinar, Gartner analysts reveal the ninth annual Healthcare Supply Chain Top 25. Twenty-five manufacturers, IDNs, distributors and retail pharmacies will be recognized for their capabilities and leadership across the complex and interdependent healthcare supply chain. Wed, 15 Nov 2017 12:00:00 EST 3743717 Gartner Webinars