Gartner Webinars Gartner Webinar Feed en-us How to Plan a Move to Microsoft Office 365 or Google Apps for Work EDT: 9:00 a.m. & 12:00 p.m. | PDT: 6:00 a.m. & 9:00 a.m. | GMT: 13:00 & 16:00 Many organizations are considering moving to a cloud office system like Microsoft Office 365 or Google Apps for Work. Such a move raises many issues for IT, procurement, LOB managers and executive management. This webinar provides the answers to the questions they are raising. Tue, 08 Sep 2015 12:00:00 EDT 3087017 Gartner Webinars 2015 CIO Agenda: How CSP CIOs Can Make the Flip to Digital EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 The 2015 Gartner CIO survey for communications and media service providers shows that CSPs' transition to digital is gathering pace. But is this change happening fast enough? This webinar explores the implications for CSP CIOs and suggests actions for how they can "flip" to become "digital first." Tue, 08 Sep 2015 12:00:00 EDT 3103417 Gartner Webinars The Mobile App Scenario EDT: 8:00 a.m. & 11:00 a.m. | PDT: 5:00 a.m. & 8:00 a.m. | GMT: 12:00 & 15:00 The enterprise mobile app revolution is just starting and to date, few organizations are taking advantage of apps. Form factors and platforms continue to multiply, and with them, opportunities. Discover new architectures and tools that will unlock competitive advantage through rapid delivery of new apps. Wed, 09 Sep 2015 12:00:00 EDT 3099317 Gartner Webinars The Six Habits of Exceptional Customer Experience Leaders EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 Customer experience is the new competitive battlefield - but are you battle-ready? Many marketing and customer experience leaders still wrestle with what it means to lead customer experience efforts. This webinar explains the six habits of the most effective customer experience leaders, providing prescriptive guidance for how to adopt these patterns within your own organization. Through a series of examples of high-profile customer experience leaders, we provide a grounding in the principles and practices of marketing and customer experience leaders who have created new business advantage on the basis of customer experience innovation. Wed, 09 Sep 2015 12:00:00 EDT 3099318 Gartner Webinars Comprehensive Framework for Effective IT Vendor Management EDT: 9:00 a.m. & 12:00 p.m. | PDT: 6:00 a.m. & 9:00 a.m. | GMT: 13:00 & 16:00 Reliance and spend on external IT vendors is increasing, yet the resources, processes, models and technologies necessary to manage vendors often receive minimal investment, and confusion exists in the enterprise regarding who does what to manage external suppliers. Learn about Gartner's new vendor management framework to drive more value, reduce risk and define responsibilities for vendor management activities. Thu, 10 Sep 2015 12:00:00 EDT 3102717 Gartner Webinars Demystifying Security Analytics: Data, Methods, Use Cases EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 Many vendors sell "security analytics" tools. Alternatively, some organizations build their own security analytics capabilities using big data technologies and approaches. How do you find the right approach for your organization and benefit from this analytics boom? Thu, 10 Sep 2015 12:00:00 EDT 3104918 Gartner Webinars Managing Infinite Data From Every Direction EDT: 11:00 a.m. | GMT: 15:00 New directions and dimensions in storage management will demand more performance, more capacity and quick, seamless access to enormous databases in more efficient infrastructures that take up less space and consume less power. Because of severely restricted budgets, all these features must be delivered for less cost. This has created a receptive environment in which even the most conservative of system administrators are willing to explore alternative storage approaches and architectures from new vendors. This session explores the availability and cost of evolving storage technologies in the context of changing competitive landscapes. Mon, 14 Sep 2015 12:00:00 EDT 3112318 Gartner Webinars Adaptive Sourcing: strategie bimodali per il successo digitale I crescenti investimenti tecnologici e gli annunci di innovazione digitale da parte dei vostri clienti o concorrenti richiedono una accelerata capacita di erogare nuove soluzioni. Strategie di sourcing adattive ed IT bimodale sono dei fattori di successo critici per le iniziative digitali di successo - che stimiamo saranno solo il 30% nei prossimi due anni. Sul versante opposto, il 70% delle iniziative non otterra i risultati auspicati e le funzioni IT coinvolte saranno percepite come un ostacolo alla competitivita. Tue, 15 Sep 2015 12:00:00 EDT 3090117 Gartner Webinars Using IOT to Create Opportunity for Software Monetization EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 The Internet can be thought of as a combination of an "Internet of People," an "Internet of Information," an "Internet of Things" and an "Internet of Places." The potential for combining all of this is staggering. The Internet of Things (IoT) turns every manufacturer into a software provider, which will have profound impact on application strategy, architecture, development and integration. The webinar answers key questions for new-to-market software providers. Tue, 15 Sep 2015 12:00:00 EDT 3099417 Gartner Webinars Best Unified Communication Solutions for Midsize Enterprises EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Many midmarket organizations need to upgrade their legacy phone systems and are interested in adding audio/web/video conferencing, presence/IM and mobility to enable unified communications (UC). Gartner evaluated the top UC providers and their offerings, specific to the needs in the midmarket. This webinar reviews our findings for the first UC Magic Quadrant focused specifically on the midmarket. Tue, 15 Sep 2015 12:00:00 EDT 3089217 Gartner Webinars Apply Supply Chain Segmentation for Business Value EDT: 8:00 a.m. & 11:00 a.m. | PDT: 5:00 a.m. & 8:00 a.m. | GMT: 12:00 & 15:00 Supply chains serve an increasingly complex web of geographies, products, channels and customers. Leading companies apply segmentation to move from an undefined or one-size-fits-all approach to a portfolio of standardized approaches optimized for different outcomes. This webinar provides supply chain strategists and functional leaders an introduction to how segmentation can help handle complexity and provide value to the business. Wed, 16 Sep 2015 12:00:00 EDT 3107619 Gartner Webinars The Future of IT Service Support Management EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 Claims of the death of the IT service desk are greatly exaggerated. Although the Nexus of Forces present challenges to traditional IT service desks, it also enables opportunities to modernize the business user experience. The ability to demonstrate value is paramount, and modern IT service support must place more emphasis on proactive business user productivity enablement. This presentation provides an overview of the current state of IT service management challenges and how IT service support organizations are modernizing to meet the needs of the business. Wed, 16 Sep 2015 12:00:00 EDT 3081817 Gartner Webinars Business Value: Laying the Groundwork for Key I&O Initiatives EDT: 9:00 a.m. & 12:00 p.m. | GMT: 13:00 & 16:00 Business value lies at the center of numerous IT objectives. Defining the right level of business value will directly impact the way you build service catalogues, define metrics, create BVD, establish IT cost structures, track performance and more. Thu, 17 Sep 2015 12:00:00 EDT 3104135 Gartner Webinars Project Management in 2020 EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 The digital avalanche continues. Big data, mobile and social all require quick action to take advantage of opportunities, or deliver competitive advantage. Will project managers go the way of buggy-whip makers by 2020 in a radically new IT ecosystem? The webinar discusses the future of project management. Thu, 17 Sep 2015 12:00:00 EDT 3100618 Gartner Webinars Delivering Outstanding Business Intelligence "on a Budget" EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 This webinar discusses how midmarket CIOs are creating business intelligence programs with smaller budgets and smaller teams. In particular, we examine the BI team structure required for midsize organizations that often lack the resources of a centralized IT department. Moreover, we investigate the new more self-contained BI platform architecture enabled by cloud-based BI and visual data discovery, which promise more self-service capability and less upfront data integration labor. Thu, 17 Sep 2015 12:00:00 EDT 3089219 Gartner Webinars Engaging Customers in a Mobile, Digital World EDT: 9:00 a.m. & 12:00 p.m. | PDT: 6:00 a.m. & 9:00 a.m. | GMT: 13:00 & 16:00 This webinar provides insight for understanding, planning and implementing emerging mobile and digital technologies and apps to improve customer engagement processes and experiences. The content focus is for IT leaders supporting the business departments with direct responsibility for creating marketing demand, selling prospects, or supporting customers. Tue, 22 Sep 2015 12:00:00 EDT 3103418 Gartner Webinars The Top 10 Cloud Myths EDT: 8:00 a.m. & 11:00 a.m. | PDT: 5:00 a.m. & 8:00 a.m. | GMT: 12:00 & 15:00 Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype surrounding it. Even with a mostly agreed on formal definition, multiple perspectives and agendas, the subject continues to mystify. The incessant hype results in confusion that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them. Wed, 23 Sep 2015 12:00:00 EDT 3101523 Gartner Webinars Mobile Apps Are Different: Best Practices in Mobile Development EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 Mobile apps are much more focused and targeted than desktop apps, and they have to accomplish tasks quickly. The proliferation of mobile devices will only accelerate, especially with the addition of wearable technology. All of these factors make mobile apps very different than traditional desktop apps, and development and operations teams need to be prepared to change the way they approach app dev to address mobile. Learn best practices that you should employ to ensure successful mobile app development. Wed, 23 Sep 2015 12:00:00 EDT 3101717 Gartner Webinars Living in a World of Hybrid IT EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 As the rate of cloud adoption accelerates, the issues of integrating and managing cloud services alongside non-cloud, traditional systems becomes more challenging. This webinar identifies the key challenges and provides practical advice on how to overcome them. Thu, 24 Sep 2015 12:00:00 EDT 3099319 Gartner Webinars Big Data Industry Insights EDT: 9:00 a.m. & 12:00 p.m. | PDT: 6:00 a.m. & 9:00 a.m. | GMT: 13:00 & 16:00 For four consecutive years, Gartner has surveyed organizations on their adoption of big data. See the latest results from the 2015 survey to understand how different vertical industries are using big data to get deeper insights and solve business problems, where industries are with adoption and deployment, the types of data they are leveraging, and the challenges they still face. Tue, 29 Sep 2015 12:00:00 EDT 3087726 Gartner Webinars How Digital Technologies Disrupt IT Services EDT: 11:00 a.m. | GMT: 15:00 Digital technologies are disrupting all industries, and the IT services industry is no exception. The webinar discusses how the IT services industry is being disrupted and how service providers need to respond. Tue, 29 Sep 2015 12:00:00 EDT 3104137 Gartner Webinars Securing Sensitive SaaS Using Cloud Access Security Brokers EDT: 9:00 a.m. & 12:00 p.m. | PDT: 6:00 a.m. & 9:00 a.m. | GMT: 13:00 & 16:00 The fact that software as a service (SaaS) is managed by a cloud provider makes it attractive to many organizations, but this also means they are at the mercy of the provider for security features. Even worse, the provider generally has access to the data in the application. A solution may be found by introducing cloud access security brokers - gateways that can enforce access control, auditing and monitoring, and even encryption of data before it goes to the provider. Although promising as a design pattern, organizations must account for the impact and limitations of such solutions. Wed, 30 Sep 2015 12:00:00 EDT 3100619 Gartner Webinars Getting Manufacturing Metrics Right EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 A reinvigorated focus on the role production plays in today's supply chain amplifies the need for a metrics system that connects and contextualizes production performance within the end to end supply chain. How manufacturing is measured has progressed in the past five years, but data from a recent Gartner study shows there is more work to be done. Wed, 30 Sep 2015 12:00:00 EDT 3103318 Gartner Webinars Five Steps to 'Failure Proof' Mobile Security EDT: 9:00 a.m. & 12:00 p.m. | GMT: 13:00 & 16:00 How many mobile security failures are caused by not following best practices? This webinar considers certain steps and choices throughout computing history that always improve a company's information-defense profile and put them in the mobile perspective. Tue, 06 Oct 2015 12:00:00 EDT 3107622 Gartner Webinars IT Spending Forecast, 3Q15 Update: Four IT Innovations You Missed EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 2015 started off with a bang. Daily news stories add subtlety, nuance and anxiety to the effects of the rising U.S. dollar on the world's economy. 2015 has been a turbulent year filled with price increases, contract renegotiations, purchase deferrals, product substitutions and over spending basically very loud noise. Tue, 06 Oct 2015 12:00:00 EDT 3125119 Gartner Webinars Adopt a Bimodal Approach for PCs to Broaden Device Support EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 For years, organizations have created standard PC images and deployed standard PCs to users. Organizations that want to empower and please users need to fundamentally change the way they provide endpoint services, which will also enable them to support a broader range of endpoint devices. Wed, 07 Oct 2015 12:00:00 EDT 3123319 Gartner Webinars Cost-Effective Security for Small and Midsize Organizations EDT: 11:00 a.m. | GMT: 15:00 Large enterprises and smaller organizations dealing with security issues have more similarities than differences. Unlimited budget is not an option for anyone: therefore, it is crucial to understand where SMBs should prioritize their efforts. Reviewing the recent challenges, technology trends and best practices of large enterprises can be used by organizations of every size to reboot, improve or fine-tune security practices. Mon, 12 Oct 2015 12:00:00 EDT 3054321 Gartner Webinars Hadoop 2016: Moving Into Mainstream EDT: 10:00 a.m. & 1:00 p.m. | GMT: 14:00 & 17:00 This year has seen Hadoop move into early mainstream status, despite hesitancy about "enteprise readiness." In the wake of Strata + Hadoop World, this presentation looks at how emerging trends have solidified, and what's on the horizon. Thu, 15 Oct 2015 12:00:00 EDT 3107623 Gartner Webinars Governance Best Practices for Midmarket IT Leaders EDT: 11:00 a.m. | GMT: 15:00 Governance is important for midmarket organizations. Every IT resource and investment dollar must be optimized. This webinar presents midmarket IT leaders with a pragmatic and agile approach to governance designed to drive work prioritization and resource optimization. Thu, 15 Oct 2015 12:00:00 EDT 3054129 Gartner Webinars Cost Saving Opportunities in the Midmarket EDT: 11:00 a.m. | GMT: 15:00 Many midmarket IT leaders are declaring victory in the area of IT cost optimization. Gartner research indicates that 70% of enterprises can reduce their total cost of ownership by 25% or more. Mon, 19 Oct 2015 12:00:00 EDT 3088819 Gartner Webinars Best Practices for Effective Governance EDT: 10:00 a.m. & 1:00 p.m. | GMT: 14:00 & 17:00 Successfully implementing governance requires both leadership and execution. Great IT leaders are masters of process. They understand that executing governance programs requires process, discipline and creativity. Governance processes are not "one size fits all." This session focuses on designing a governance process to suit the specific needs of your enterprise. Tue, 20 Oct 2015 12:00:00 EDT 3105017 Gartner Webinars Leveraging Use Cases to Validate IoT Opportunities and Spur Adoption EDT: 11:00 a.m. | GMT: 15:00 Internet of Things (IoT) solution providers must be well-versed in identifying and validating realistic and implementable IoT solutions that can deliver real value to customers and end users. Use cases are one of the most compelling ways technology providers can communicate their IoT vision and value proposition, clearly share a holistic picture of IoT benefits and spur IoT adoption. Tue, 20 Oct 2015 12:00:00 EDT 3116719 Gartner Webinars Implementing Bimodal IT - Delivering on the Promise EDT: 8:00 a.m. & 11:00 a.m. | PDT: 5:00 a.m. & 8:00 a.m. | GMT: 12:00 & 15:00 Bimodal capability that marries the rock-solid with the agile is essential for an enterprise to survive and flourish in the digital era. This webinar describes how enterprises can deliver on the promise of bimodal, how to create and develop a bimodal capability, and how to avoid significant associated risks. Wed, 21 Oct 2015 12:00:00 EDT 3123418 Gartner Webinars User Experience Design: From Web to Mobile to Social EDT: 10:00 a.m. & 1:00 p.m. | PDT: 7:00 a.m. & 10:00 a.m. | GMT: 14:00 & 17:00 Many organizations now realize that a high-quality user experience (UX) can provide competitive business advantage. Enterprises are adopting the technologies and practices pioneered by leading consumer Web properties (e.g., Amazon, Google and Facebook). The challenge is that the Web is evolving toward social and mobile, which means designers must stretch further, to cover these new bases. Wed, 21 Oct 2015 12:00:00 EDT 3125418 Gartner Webinars Gartner's Top Predictions: The Future Is a Digital Thing EDT: 9:00 a.m. & 12:00 p.m. | PDT: 6:00 a.m. & 9:00 a.m. | GMT: 13:00 & 16:00 The increase in API-driven, programmable digital resources has created a revolution in machine independence and the beginning of a robo-pandemic. Coupled with smart machines, digital assistants and cloud delivery, the relationship of humans to machines will go from cooperative to codependent to competitive as digital business grows. Thu, 22 Oct 2015 12:00:00 EDT 3125417 Gartner Webinars How to Take a First Step to Advanced Analytics EDT: 10:00 a.m. & 1:00 p.m. | GMT: 14:00 & 17:00 Getting started with advanced analytics is as much about changing mindsets and culture as it is about tools and skills. Business intelligence (BI) and analytics leaders can use these best practices to get their advanced analytics initiatives off the ground. Thu, 22 Oct 2015 12:00:00 EDT 3107624 Gartner Webinars Driving Successful Customer Engagement With Content in Context The basis for an effective digital strategy is the ability to understand digital interactions in real time and respond to customers with relevant, engaging experiences based on this understanding. Although Web content management (WCM) is a solution component that is critical to the success of this endeavor, an understanding of the broader solution landscape necessary for your organization will enable you to identify what kind of WCM offering you need for your strategic objectives. Wed, 28 Oct 2015 12:00:00 EDT 3121017 Gartner Webinars Embedding Knowledge Management into the IT Service Desk EDT: 9:00 a.m. & 12:00 p.m. | GMT: 13:00 & 16:00 Knowledge management is one of the largest untapped assets for many IT service desks. IT service desk leaders know they should be capitalizing on this value-added process but struggle to get participation, keep knowledge articles viable and current, and get support from other support teams to build out knowledge that can make a difference. Add to this mix the disparate nature of tool-sets and repositories - it's a real challenge. Thu, 29 Oct 2015 12:00:00 EDT 3116718 Gartner Webinars How SMBs Can Overcome the Endless Cycle of Cost Cutting EST: 11:00 a.m. | GMT: 16:00 Many midmarket CIOs are stuck in a cost-cutting cycle driven by simple expense-line trimming not tied to business outcomes. They struggle to fully exploit the use of information technology throughout the enterprise. A new holistic approach to IT optimization is needed that balances cost-efficiency with opportunities to enhance business value. Mon, 16 Nov 2015 12:00:00 EST 3091217 Gartner Webinars Smart Machine Big Bang Disruption Is Happening Now EST: 9:00 a.m. & 12:00 p.m. | GMT: 14:00 & 17:00 The intersecting of new smart machine algorithms, hardware and big data is creating a big bang of discovery, invention and innovation built on new general-purpose technology unlike any we've seen before. Thu, 19 Nov 2015 12:00:00 EST 3120117 Gartner Webinars Cost-Effective Routes for SMBs to Deliver Mobile Apps EST: 11:00 a.m. | GMT: 16:00 Demand is rising for midsize organizations to deliver mobile apps for both customers and staff. While competitive pressure and employee efficiency are key drivers, there is a bewildering range of options when it comes to providing mobile applications to end users. Full-custom native development is no longer the only possibility, although many smaller companies continue to follow this expensive path. This webinar explores some of the alternatives and their relative advantages. Thu, 19 Nov 2015 12:00:00 EST 3054322 Gartner Webinars European Channel Sales Trends for Provider Business Leaders EST: 11:00 a.m. | GMT: 16:00 The need for technology and service providers to re-evaluate their indirect sales channels has become more imperative than at any time in the past decade. This requirement is being driven by both the change in customer buying practices and the adoption of technology to propel the digital business. Failure to adapt partner programs may leave technology providers with fewer active channel partners and declining sales. This webinar explores the changes in the channel landscape, the reasons for transformation and how provider business unit leaders selling in Western Europe can adapt their channel programs to compete in the future. Tue, 24 Nov 2015 12:00:00 EST 3122817 Gartner Webinars Leveraging Your Digital Workforce: Using Mobile to Create Innovation EST: 10:00 a.m. & 1:00 p.m. | GMT: 15:00 & 18:00 Mobile work styles are emerging as a dominant force in the enterprise. Facilitating a safe environment that encourages experimentation leverages employee creativity to the benefit of the organization. Wed, 09 Dec 2015 12:00:00 EST 3122518 Gartner Webinars Laying the Groundwork for Digital Business in the Midmarket EST: 11:00 a.m. | GMT: 16:00 We are now living in a truly digital age, where technology is rapidly creating new sources of business value and competitive advantage for companies of all sizes. This will lead to a different breed of digitally minded, technology-enabled enterprises that will require a new focus and strategy. This session explores the forces shaping the digital age, the new capabilities required to be successful, and the challenges and opportunities midsize organizations face in becoming digital businesses. Mon, 14 Dec 2015 12:00:00 EST 3091418 Gartner Webinars Use a Bimodal Digital Workplace Strategy to Move Both Fast and Slow EST: 8:00 a.m. & 11:00 a.m. | GMT: 13:00 & 16:00 IT departments need to move quickly to provide an effective digital workplace, but also ensure the fundamentals are rock solid. A bimodal strategy will help you move fast when you can, but also slow when you need to. Wed, 16 Dec 2015 12:00:00 EST 3122717 Gartner Webinars How Project Managers in the Midmarket Can Move Beyond Spreadsheets EST: 11:00 a.m. | GMT: 16:00 The ubiquitous spreadsheet remains prevalent as a valued tool in the project manager's toolbox, yet this widespread use leads to as many problems as it solves. Duplicated information, arguments about whose data is most accurate and the challenges of distributed teams mean that more fit-for-purpose tools are growing in appeal. This webinar provides guidance on some of the options available to midmarket project managers. Thu, 17 Dec 2015 12:00:00 EST 3054417 Gartner Webinars