Choosing a Service Provider for CRM and ERP Application Initiatives 11 May 2005

Gartner provides recommendations to determine organizational readiness for and selection of an ESP to support implementation and integration of CRM and ERP applications. Topics Discussed Gartner analysts discussed with participants the following topics: Assessment: Is your organization prepared to work with an ESP for an enterprise application initiative? Selection Criteria: What criteria should you consider when choosing an External Service Provider (ESP) to assist in your initiative? CRM and ERP Service Providers: Who are the leading ESPs for CRM and ERP initiatives? Listen and Learn   (MP3, 9.67 MB) Download Presentation (PDF, 118.75 KB) Send Us Your Suggestions We want to hear from you. Send your ideas for future teleconference topics: Send questions or concerns about teleconferences to atc.registration@gartner.com Recording or duplicating teleconferences is prohibited. © 2005 Gartner, Inc.

Teleconference Hosts Matthew Goldman Principal Analyst Research Alex Soejarto Research Director Upcoming Teleconferences