For the past several year stories about businesses disclosing they have exposed customer data have been front page news, causing enormous impact to businesses and their customers. Many of these incidents have involved credit card account information. Gartner surveys show this has led to dramatically decreased confidence in online commerce. In response, the Payment Card Industry has increased the pressure on businesses that accept online credit card payments to conform to the PCI Data Security Standards. The PCI program has had a rocky road and recent changes in the standards and the process will make it even more complicated for businesses striving to comply.
This ATC will summarize the changes in the program and highlight Gartner recommendations for the best ways for businesses to move forward to first protect their customers' data and then more easily demonstrate PCI compliance
Topics Discussed Gartner analysts discussed with participants the following topics:
What are the costs of responding to data breaches vs. the costs of protecting sensitive data?
What are the recent changes to the PCI standard and operating group and how will they impact card-accepting companies?
What are the answers to the most common questions on PCI asked by Gartner clients?
What are best technology practices for responding to the main PCI stumbling blocks?
