The Business of IT Outsourcing: Provider Tendencies and Opportunities 14 March 2007

We will focus on the key issues, drivers and inhibitors of the IT outsourcing marketplace as reported by IT outsourcing service providers through a Gartner global survey. We will provide additional details on provider metrics, industry forecast and technology issues. Topics Discussed Gartner analysts discussed with participants the following topics: What are the key issues, market drivers and inhibitors for the IT outsourcing market? What competencies, expertise and investments are most critical for success for IT outsourcing providers? How do IT outsourcing providers differentiate themselves in terms of market strategies, offerings, best practices and competitive positioning? Listen and Learn Send Us Your Suggestions We want to hear from you. Send your ideas for future teleconference topics: Send questions or concerns about teleconferences to atc.registration@gartner.com Recording or duplicating teleconferences is prohibited. © 2006 Gartner, Inc.

Teleconference Hosts Kurt Potter Research Director Upcoming Teleconferences