Analyst Profile

Van Baker

Research VP

28 years at Gartner , 36 years industry experience
Santa Clara, CA USA

Roles and Responsibilities

Van Baker is a Research Vice President for Gartner's Application Innovation team. He covers conversational platforms, virtual assistants and chatbots. In addition, he covers hosted AI development services, design thinking and user-experience development and tooling. Mr. Baker also leads the mobile app development research community.

Areas of Coverage

Application Development & Integration

Van Baker's Recent Gartner Activity

Latest Research

Critical Capabilities for Mobile App Development Platforms
18-Sep-2018
Architecture of Conversational Platforms
05-Sep-2018
Cool Vendors in AI for Conversational Platforms
24-Jul-2018

On-Demand & Upcoming Webinars

Ways AI, Chatbots and Event-Triggered Apps Enable Digital Business Platforms
05 February 2018

Background

Previous Experience

Prior to joining Gartner, Mr. Baker worked in the computer and retail industry for more than 20 years for such leading companies as HP and Computer Intelligence, where he was responsible for product marketing and distribution channel promotional programs, as well as distribution channel research and consulting. While with HP, Mr. Baker was a marketing manager responsible for the implementation of product marketing campaigns and channel programs for HP's Personal Computer Group. He also sold HP PC and peripheral products to value-added reseller and retail channel accounts.

Professional Background

HP, Director, 10 years

Education

B.A., Psychology, University of California, Berkeley

Languages

English

Become a Client

Call us now at:

+1-800-213-4848 Or

Free Research

Discover what 12,000
CIOs and Senior IT leaders
already know.

Free Access

14 September 2018
The Edge Completes the Cloud Edge computing delivers the decentralized complement to today’s hyperscale cloud and legacy data centers. To maximize application potential and user experience, EA and technology innovation leaders need to plan distributed computing solutions along a continuum from the core to the edge.
12 September 2018
The Future of Your Business Ecosystem in the Age of Digital Business: A Gartner Trend Insight Report Business ecosystems continue to evolve, becoming the basis of innovative business models. To succeed, organizations must design creative business models, and create the underpinning operating model.

24 Sep 2018
GDPR Mythbusters: How to Really Manage Privacy EDT: 9:00 a.m. | PDT: 6:00 a.m. | BST: 14:00 Despite nearly two years of preparation, Gartner sees many companies still struggling with the General Data Protection Regulation (GDPR). The May 25 start date has come and gone and this remains true: Proper privacy protection is about much more than mere sanction avoidance. As multiple jurisdictions move to mature their privacy requirements, including India, Japan and even the State of California, it pays to implement best practices globally. In this webinar, we review GDPR myths and technology functions that can aid your privacy management program.
25 Sep 2018
The Best Customer Loyalty Program Features EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 If done properly, loyalty programs are an effective way to create and nurture a direct relationship with your customers. Gartner L2 evaluated loyalty programs of 96 brands in five verticals across several digital touchpoints to identify key attributes that drive successful loyalty program. In this webinar, we unveil insights from our findings and cover which features you should include for leading loyalty programs.

Analyst Profile

Van Baker

Research VP

Roles and Responsibilities

Areas of Coverage

Van Baker's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

Gain an essential edge with independent, objective, accurate and rigorously researched insights drawn from over 1,900+ analysts and 380,000 client interactions — including 130,000+ executive interactions — each year.

Improve performance, reduce risk and optimize return on your investments through our combination of research insight, benchmarking data, problem-solving methodologies and hands-on experience.

Master your role, transform your business and tap into an unsurpassed peer network through our world-leading conference series.

View Our Event Calendar

ReimagineHR

Gartner Security & Risk Management Summit 2018

Gartner Digital Marketing Conference 2018

Supply Chain Executive Conference

Tech Growth & Innovation Conference

Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey