Analyst Profile

Gene Phifer

Distinguished VP Analyst

25 years at Gartner , 50 years industry experience
TX USA

Roles and Responsibilities

Gene Phifer is a Distinguished Vice President, Analyst in Gartner Research and Advisory. Mr. Phifer covers customer engagement, customer experience, employee experience, user experience, digital experience and a broad array of Web technologies, including Web architecture, intranets, portals, digital experience platforms and web applications.

Gene Phifer's Recent Gartner Activity

Latest Research

Adopt a Composable DXP Strategy to Future-Proof Your Tech Stack
29-Jun-2021
Defining the Digital Experience Platform
30-Mar-2021
Market Guide for Intranet Packaged Solutions
09-Mar-2022

On-Demand & Upcoming Webinars

Gartner Expert Q&A: Craft an App Strategy to Thrive in the New Hybrid Reality
21 May 2021

Upcoming Gartner Events

Gartner Digital Workplace Summit
29 August 2022 - 30 August 2022
IT Symposium/Xpo
17 October 2022 - 20 October 2022

Background

Previous Experience

Mr. Phifer is a 49-year IT veteran. Prior to joining Gartner, he held various management and executive roles in Fortune 100 IT departments, most notably Frito-Lay and Texas Instruments. There he managed all aspects of IT, including infrastructure technologies, data centers and line-of-business applications. Additionally, Mr. Phifer held the dual roles of CIO and CTO for Melson Technologies.

Professional Background

Frito-Lay, IT Director, 10 years
Melson Technologies, VP, CIO and CTO, 1 year
Texas Instruments, IT Director, 10 years

Education

B.S., Computer Science, University of Mississippi
M.B.A., Specializing in MIS, University of Dallas

Languages

English

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22 August 2022
Panel Discussion: D&A Leaders Success Stories on Building a Data-Driven Culture EDT: 9:00 a.m. | BST: 14:00
The 2021 Gartner CDO Survey shows that organizations that deal with the human elements of data & analytics (D&A) are more successful than those that only consider technology. With a human focus, the mission of D&A is to foster broader data literacy and digital learning, rather than simply delivering core platforms, datasets and tools. Join this complimentary data & analytics webinar, where Distinguished Vice President Alan D. Duncan will interview a panel of your peers to share their experiences of delivering data literacy and data-driven change programs, and their successes and pitfalls.
22 August 2022
The Gartner Essential Frameworks for CIOs and IT Executives to Drive Value EDT: 10:00 a.m. | BST: 15:00
Information and technology (I&T) is crucial to winning in the marketplace or succeeding in public-sector missions, Yet, confronted with daily urgencies, even the most vigilant and talented CIOs can easily neglect less urgent, but maybe more important domains. Gartner identified the most essential I&T frameworks that CIOs and technology executives can exploit to improve IT’s stature and accelerate enterprise performance and value. This complimentary webinar looks at the four key focus areas and 20 accountabilities within those focus areas that will help CIOs and IT leaders rebalance their efforts, increase I&T’s impact on strategy execution and enterprise performance, and make their roles more valuable.

Analyst Profile

Gene Phifer

Distinguished VP Analyst

Roles and Responsibilities

Gene Phifer's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey