Roles and Responsibilities

Mikael (Mike) Edholm is a Senior Director for Gartner Research, where he is part of the Gartner Industries Research, CIO Group. He is a Communications Technologies expert who cover CSP strategies and priorities. Mike is part of the team advising CSPs and TSP vendors focusing on delivery of strategic market insight and tactical advice on topics of CSP business and growth, telecom industry shifts and telecom operational technologies evolution, enablement of business growth though IT/OT, corporate digital transformation, vendor product strategy planning and execution, including new market opportunities verification, insight into buyer and competitive analysis, product roadmap planning, creation of right messaging and value proposition, ecosystem and channel strategies, and internal operations efficiency, to help CSPs and Telecom vendors to develop and update strategies and grow their business. During his career, Mike has lived and worked in several locations around the world, giving him a deep and broad perspective on the industry he covers. From bases in Stockholm, Sweden; San Francisco, CA; Johannesburg, RSA; Hong Kong SAR; Amsterdam, NL; Grenoble, France and London UK he has acquired an in-depth understanding of the global marketplace for communications.

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