Sr Director Analyst
2 years at Gartner, 27 years industry experience
Location: MN USA | Language(s): English
Roles and Responsibilities
As a Sr. Director Analyst on the Gartner healthcare industry research team, Connie Salgy focuses on payer core technology and interactions to advance stability, growth and digital transformation in a rapidly evolving market. Connie brings a depth of experience to the role in product development, product management, health care technology and operations. To help payers adapt to changing conditions while innovating to better serve consumer needs, she proactively analyzes impacts of users, clients, regulatory and industry trends to address clients' market, product, technology, and consumer engagement needs. Connie's research agenda is focused on transformation to health value management business models, healthcare administration modernization and automation, as well as the integration of provider and payer health data to improve experience, outcomes, and cost. Key technologies and capabilities that align to her coverage include core administration processing solutions (CAPS, commonly referred to as claims engines), product and benefit configuration, clinical data integration, and payment integrity solutions for payers.
In prior roles Connie led included operations, regulatory and compliance, product strategy, product development, product management, product implementation, vender integrations, and client implementations. Her expertise includes government programs and commercial (ASO and fully insured) payer administration, medical and behavioral benefit plan design and administration, healthcare technology, digital, health and wellness, and complex care.
- Kaiser Permanente , Director of Product Innovations , 2 years
- PointClick Care , Director of Product Development , 5 years
- UnitedHealth Group, Director of Product Development , 22 years
- Bemidji State University, Bemidji, Minnesota, Bachelor of Science, Business Administration and Computer Information Systems
Team / Peers
RESEARCH BY THIS ANALYST More
13 March 2023Quick Answer: How U.S. Payers Can Improve Member Engagement in Health Navigation
21 February 2023Quick Answer: How Can U.S. Payers Overcome Consumer-Centric Product Complexity to Grow Revenue?
13 February 2023Market Guide for U.S. Healthcare Payers’ Provider Data Management Applications
ANALYST INQUIRY More
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