Roles and Responsibilities

As a Sr. Director Analyst on the Gartner healthcare industry research team, Connie Salgy focuses on payer core technology and interactions to advance stability, growth and digital transformation in a rapidly evolving market. Connie brings a depth of experience to the role in product development, product management, health care technology and operations. To help payers adapt to changing conditions while innovating to better serve consumer needs, she proactively analyzes impacts of users, clients, regulatory and industry trends to address clients' market, product, technology, and consumer engagement needs. Connie's research agenda is focused on transformation to health value management business models, healthcare administration modernization and automation, as well as the integration of provider and payer health data to improve experience, outcomes, and cost. Key technologies and capabilities that align to her coverage include core administration processing solutions (CAPS, commonly referred to as claims engines), product and benefit configuration, clinical data integration, and payment integrity solutions for payers.

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