Analyst Profile

Robert Anderson

Robert Anderson

VP Analyst

23 years at Gartner ,  38 years industry experience

Roles and Responsibilities

Robert P. Anderson is Research Vice President responsible for covering core financial management systems (FMS), including administrative ERP and integrated Professional Services Automation (PSA). Mr. Anderson also has primary responsibility for standalone and ERP-based subscription/recurring billing applications and their associated quote/configure-to-cash process. Additionally, he offers secondary coverage for the Sales and Use Tax software market. Industries covered include- financial services, education, healthcare, public sector, NGO, consulting and research, general business and other services sectors. As former Agenda Manager for the TSP organization's SaaS agenda and a co-author of Gartner's annual SaaS Hype Cycle report, he plays an active role helping mature and emerging providers transition to successful SaaS business models. His past experience as Agenda Manager for Gartner's SMB research cutting across a wide range of business application markets also positions him as particularly resourceful consulting with small and midsize customers and the vendors serving them.

Areas of Coverage

  • Enterprise Business Applications & ERP


Previous Experience

With a substantial background in product and marketing management, Mr. Anderson spent 17 years at Digital Equipment Corp. (DEC) in business applications and was one of the founding members of its Transaction Processing Resource Center prior to joining Gartner in 1996. Mr. Anderson's previous responsibilities include: TSP SMB Research Agenda Manager and Lead Analyst, Wholesale Distribution Industry Analyst, and Vice President at SMB ERP.

Professional Background

Digital Equipment Corp., Field Marketing Manager - Transaction Processing Software, 2 years
Digital Equipment Corp., Regional Software Manager, Enterprise Applications, 4 years
Digital Equipment Corp., Sr. Software Consultant - DECtp ERP Resource Center, 5 years

Industry Awards/Accolades

Chosen to share top honors as top SMB analyst worldwide by IIAR in 2009
Member of Technology Association of Georgia (TAG)
Member of The Indus Entrepreneurs (TiE)
Member of the SMB Information Technology Alliance (ITA)


B.S., Political Science/Economics, Gordon College, Wenham, Massachusetts
Postgraduate Study, Software Product Marketing Executive Management Program, Georgetown University and Penn State University



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