Previous Experience

Working in one of Denmark's leading Infrastructure & Application Outsourcing Managed Service Providers, with a focus on Life Science/Pharmaceutical Industry Product Management & Ownership of a portfolio of core supporting technologies including: Monitoring; Infrastructure, Process & Task Automation; Configuration Management (CMDB); Integration; and Service Management (ITSM). Defining and delivering a roadmap for core technologies supporting strategic corporate objectives, collaborating with various lines of business, customer demand units and project management to define business need and prioritize development. Leading a global team (35+ FTE) of architects, developers and operational specialists working using both agile and waterfall approaches to deliver digital transformation via a combination of enterprise platforms and in-house developed solutions. Vendor Management at strategic, tactical, and operational levels including ELA negotiation.

Professional Background

• NNIT A/S, Director, Global, Head of Operations Management & Service Management, 3 years
• NNIT A/S, Manager, Global Head of Monitoring Services, 2 years
• NNIT A/S, Senior Application Manager, 2 years

Education

• University of Leeds: MA Communication Studies
• University of Stirling: BA (Hons) Business Studies/Marketing