Author Profile

Keith Jones

Keith Jones

Sr Director Analyst

1 year at Gartner,  13 years' experience

Location:  NY USA  |  Language(s):  English

Roles and Responsibilities

Keith is a Sr. Director Analyst in the Gartner for Sales Leaders practice. He provides Gartner clients with expert insight and advice in the areas of revenue technology, sales operations and how various leading sales oriented tools can be be best leveraged. His facilitation style is built on a collaborative and friendly approach while assisting clients to lean on Gartner research for strategic decision making and exploration of new growth areas. As a SaaS Operations and Technology Leader Keith's area responsibilities have included but were not limited to Revenue Tech Stack Management, Vendor Contract Negotiation, Master Data Management, Tech Stack Design, and Sales Process Innovation.


Previous Experience

As a long time practitioner in sales & revenue operations and expert technologist Keith has led technical team members at various growth stage SaaS organizations. His work has seen him supporting global marketing, sales, and customer success teams. His expertise is built on years of foundational sales process design and amplifying these with industry leading revenue technology.

Professional Background

  • Deputy, Global Revenue Operations Manager, 3 years
  • Mural, Sr Manager, GTM Systems, 2 years

Industry Awards/Accolades

  • GTM Business Partner of the Year 2022 - MURAL
  • Sales Operations Leader of the Year 2019 - Technology Association of Georgia