Managing Vice President
21 years at Gartner
22 years industry experience
Boston, MA USA
Roles and Responsibilities
Susan Cournoyer is a Managing Vice President for Gartner Research, where she is part of the Technology and Service Provider group. She is responsible for managing the Banking, Insurance, and Retail Team, which provides advisory services to technology and service providers seeking to develop and refresh vertical industry product planning, strategy, and execution.
Susan Cournoyer's Recent Gartner Activity
Forecast Analysis: Enterprise IT Spending Across Vertical Industries, Worldwide, 4Q18 Update
Forecast Analysis: Enterprise IT Spending Across Vertical Industries, Worldwide, 3Q18 Update
Forecast Analysis: Enterprise IT Spending Across Vertical Industries, Worldwide, 2Q18 Update
Prior to joining Gartner, Ms. Cournoyer was with the Federal Reserve Bank of Boston, where she was responsible for analyzing regulatory compliance by retail banking organizations, focusing on their lending to small and midsize businesses and their use of customer segmentation strategies and geographic information systems.
Federal Reserve Bank of Boston, Research Analyst, 3 years
B.A., Tufts University
M.S., Management, Carnegie Mellon University