Analyst Profile

Paolo Malinverno

Former VP Analyst

Gartner associate until 3/2021 , 38 years industry experience

Roles and Responsibilities

Background

Professional Background

ISOCOR, Directory and Messaging Products, 5 years
Olivetti, Italian Supplier of Computing Hardware, Software and Services, 8 years

Industry Awards/Accolades

1996 Distinguished Service Award, Electronic Messaging Association

Languages

English
French and Portuguese
I can read Spanish
Italian

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

19 April 2021
Use Total Cost of Ownership To Optimize Supply Chain Costs and Drive Savings EDT: 10:00 a.m. | BST: 15:00
Many supply chain leaders focus on achieving short-term savings through cost reduction targets. Gartner recommends using a total cost of ownership (TCO) model to focus instead on shared strategic goals. Making the shift toward TCO is hard, but not impossible, and it helps to optimize supply chain costs. This complimentary webinar looks at the benefits of TCO, and provides practical tips for moving beyond simple/unit price.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
19 April 2021
Tech CEOs: Build a Customer-Centric Culture for Success EDT: 11:00 a.m. | BST: 16:00
Gartner predicts that in a postpandemic world, companies that demonstrate and know how to apply empathetic, as opposed to sympathetic, measures will prove more successful overtime. Tech CEOs should use this as an opportunity to reenergize employees around a companywide, customer-centric culture that inextricably links the employee and customer experiences. The Gartner 2020 Technology Buying Behavior Survey found that 65% of respondents were “more likely to expand or maintain a relationship with a vendor when we’ve developed a bond with them.” This complimentary webinar looks at why most companies struggle to use the science of empathy in their go-to-market efforts, and how your company can change that.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Paolo Malinverno

Former VP Analyst

Roles and Responsibilities

Background

Professional Background

Industry Awards/Accolades

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

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