Analyst Profile

Peter Sondergaard

Gartner associate until 4/2021 , 37 years industry experience

Danish
English
French
Norwegian
Swedish

Call us now at:

+1-800-213-4848 Or

Discover what 12,000
CIOs and Senior IT leaders
already know.

25 May 2022
Beyond RPA: Build Your Technology Portfolio for Hyperautomation EDT: 10:00 a.m. | BST: 15:00
Organizations have a wide array of overlapping options for hyperautomation in their technology portfolio. Many have already invested in robotic process automation (RPA), low-code, business process automation / workflow tools, and/or integration platform as a service. In this free webinar, application and software engineering leaders learn how to make the optimal choice and build a technology plan for their hyperautomation goals.
25 May 2022
Deploy Chatbots to Meet Self-Service Demands EDT: 11:00 a.m. | BST: 16:00
Over the last 10 years, chatbot has evolved and become a critical technology component of a service organization’s self-service strategy. Customer service and support (CSS) leaders expect gains in value from technology investments, including chatbots, to deliver remarkable customer experience. How can CSS leaders design chatbot to deliver exponential cost savings and improved CX? Join this free webinar as a panel of Gartner experts discuss how CSS leaders can effectively implement and scale chatbots to meet their organizations self-service goals. You’ll also discover how to increase ROI on the chatbot application.