Analyst Profile

Cathy Tornbohm

Cathy Tornbohm

Distinguished VP Analyst

24 years at Gartner,  31 years industry experience

Location:  United Kingdom  | Language(s):  English

Roles and Responsibilities

Cathy Tornbohm has more than 25 years' experience in the industry and is a Gartner Distinguished VP analyst responsible for business process outsourcing (BPO), Robotic Process Automation (RPA) and IT services research. Ms. Tornbohm specializes in researching the advantages and challenges of adopting RPA and BPO for administrative purposes, specifically finance and accounting, and procurement BPO.

Background

Previous Experience

Prior to joining Gartner, Ms. Tornbohm provided strategic market and competitive analysis for BT, and Cable and Wireless and at Mobil Oil in sourcing and procurement.

Professional Background

  • BT Consulting and Systems Integration, Market Research Manager, 6 years
  • Cable & Wireless, Market Research Manager, 1 year
  • Mobil Oil, Procurement Analyst, 1 year

Education

  • B.S., Industrial Business Systems, De Montfort University
  • M.S., Marketing and Product Management, Cranfield University

Industry Awards/Accolades

  • Two Gartner Thought Leadership Awards