Analyst Profile

William Maurer

William Maurer

VP Analyst

20 years at Gartner ,  50 years industry experience

Roles and Responsibilities

Bill Maurer is a Vice President and Research Director in Gartner Research. Mr. Maurer covers IT infrastructure outsourcing across the sourcing life cycle. He is a leading author on performance measurement, including business outcome measures, performance dashboards, outsource deal pricing, and all phases of outsourcing contracts. He provides guidance for clients with vendor evaluation and selection, contract deal pricing, contract structure, and negotiations. Mr. Maurer covers the financial and manufacturing vertical industries for outsourcing.

Areas of Coverage

  • Outsourcing & IT Services


Previous Experience

Prior to joining Gartner, Mr. Maurer was Director of Life Cycle Solutions Southeast for GE Capital IT Solutions. He has also held several other IT senior management positions, including CIO, Vice President of services marketing, Vice President of solutions development and Director of applications support, as well as outsourcing business ownership.

Professional Background

Computer Service Network, President and CEO, 12 years
GE Capital IT Solutions, Director of Life Cycle Solutions, 5 years
General Micro Computer, VP of Services Marketing & Director of Application Support, 5 years

Industry Awards/Accolades

Six Sigma Green and Black Belt


Indiana University



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