21 years at Gartner
28 years industry experience
Roles and Responsibilities
Jouni Forsman is a Vice President in Gartner Research. He covers digital business value: price performance of operations, customer impact and revenue growth. The main angle of his digital business value research is professional services with a deep dive expertise on communication service provider and media industry. Mr. Forsman has initiated numerous new coverage areas for Gartner during his 20 years with the company. He has a global focus and has been based in California, the U.K. and now France.
Areas of Coverage
- Networking & Communications Equipment
Jouni Forsman's Recent Gartner Activity
Forecast: Communications Service Provider Operational Technology, 1Q19 Update
Magic Quadrant for Integrated Revenue and Customer Management for CSPs
Report Highlight for Market Insight: Service Provider Positioning and Differentiation for Cross-Vertical Digital Business Transformation Services
Prior to joining Gartner, Mr. Forsman was an industry analyst in Silicon Valley. He has also held positions as a communications professional, as well as an independent market consultant and researcher, both in Europe and in Silicon Valley.
F&S, Analyst, 3 years
Turku School of Economics, Researcher, 4 years
WMC, Communications Professional, 1 year
M.B.A., International Business, Monterey Institute of International Studies, California
M.S., Economics and International Marketing, Turku School of Economics