24 years at Gartner
31 years industry experience
Roles and Responsibilities
Jouni Forsman is a Vice President in Gartner Research. He covers communications enabled digital business transformation and digital service and solution providers. The main angle of his research is digital IT services that combine network, IT and cloud capabilities using digital technology and process. Mr. Forsman has initiated numerous new coverage areas for Gartner during his 20+ years with the company. He has a global focus and has been based in California, the U.K. and now France.
Jouni Forsman's Recent Gartner Activity
Forecast: Communications Service Provider Operational Technology, Worldwide, 2020-2026, 1Q22 Update
Market Share: Communications Service Provider Operational Technology, Worldwide, 2021
Quick Answer: What KPIs Should Communication Service Providers Use With IT Service Providers for Better Outcomes?
Prior to joining Gartner, Mr. Forsman was an industry analyst in Silicon Valley. He has also held positions as a communications professional, as well as an independent market consultant and researcher, both in Europe and in Silicon Valley.
F&S, Analyst, 3 years
Turku School of Economics, Researcher, 4 years
WMC, Communications Professional, 1 year
M.B.A., International Business, Monterey Institute of International Studies, California
M.S., Economics and International Marketing, Turku School of Economics