Analyst Profile

Carol Rozwell

Carol Rozwell

VP Distinguished Analyst

18 years at Gartner ,  27 years industry experience

Roles and Responsibilities

Carol Rozwell is a Vice President and Distinguished Analyst on Gartner's Digital Workplace team. Ms. Rozwell researches digital workplace strategy and is the agenda manager for the Diversity and Inclusion Programs in IT KI. She explores how the work environment itself is evolving to create an improved employee experience, which includes coverage of integrated workplace management systems (IWMS) vendors. During her tenure with Gartner, Ms. Rozwell researched topics such as social analytics, social networks and applications to enhance collaboration. She is the author of multiple Maverick research reports, the most recent of which delves into the importance of diversity and inclusion to team performance. Ms. Rozwell joined Gartner during the e-business frenzy and helped clients electrify their business processes. She brings to her role extensive practical experience as an implementer of buy-side and sell-side e-commerce systems that is augmented by positions in marketing, consulting and strategic alliance management.

Areas of Coverage

  • Digital Workplace


Previous Experience

Prior to joining Gartner, Ms. Rozwell worked at Premenos, where her marketing and business development efforts significantly contributed to its expansion from a private to a public company. Before that she worked at Digital Equipment on customer and supplier e-commerce programs, where she developed her common-sense approach to business-to-business communication. During her tenure with Digital Equipment, she actively championed standards efforts at the national level to update the Electronic Data Interchange (EDI) standards architecture. Ms. Rozwell is a founding member of the New England Electronic Commerce User Group (NEECOM).

Professional Background

Digital Equipment, Manager of E-Commerce Programs, 14 years
Premenos, Director of Strategic Alliances, 3 years


A.A.S., Biomedical Engineering Technology, Monroe Community College
B.S., University of Toronto
BioPharma: Mastering the Business of Science, Babson College Executive Education