18 years at Gartner
19 years industry experience
Roles and Responsibilities
Roberta Cozza is a Research Director with Gartner's Personal Technologies team, where she covers the global device and personal technologies markets and is Agenda Manager for Device markets related research. She advice TSPs on mobile device and wearables product development, product positioning and technology roadmap development. She works closely with global and European mobile device and ecosystem providers, also advising end user organizations on mobile device selection and mobile technologies. Her research covers device and ecosystem vendors' strategies, device usage and buying behaviors, role of AI in devices, Virtual Personal Assistants(VPAs) and VPA-enabled devices. She additionally leads mobile device share, forecasting and market insights for Western Europe. In 1998, she joined Gartner Primary Research Centre as an associate analyst developing primary research on IT-based projects; she then moved in 2000 into the Client Computing group as device market analyst before becoming a member of the Personal Technologies Team.
Areas of Coverage
- PCs, Laptops & Handheld Devices
- Mobile & Wireless
Roberta Cozza's Recent Gartner Activity
Forecast Analysis: PCs, Ultramobiles and Mobile Phones, Worldwide, 3Q17 Update
VPA Usage Across Devices: Essential for Few Users, but Not Everybody Is Convinced
Market Insight: Apple's Use of Edge AI Technology on the New iPhone Paves the Way for a Better User Experience
Mobile World Congress 2017: Gartner Post-Event Commentary
14 March 2017
On-Demand & Upcoming Webinars
Previously, Mrs. Cozza worked with the Gartner European Primary Research Center as an Associate Analyst, coordinating and developing primary research on IT-based projects. For six years, she was part of the Gartner Client Computing group, where she was focused on PC market trends in EMEA.
Bachelor's degree, cum laude, modern foreign languages, University of Calabria, Italy