21 years at Gartner
20 years industry experience
Boston, MA USA
Roles and Responsibilities
Pat Sullivan is a Research Vice President within the Gartner for General Managers team where Mr. Sullivan advises executives in technology and services providers on market execution. His research coverage focuses on operational models, organizational design, marketing strategies, go-to-market strategies and competitive differentiation. He has a specialization in consulting and IT services providers which has been his focus since joining Gartner in 1999. He was recognized as Influential Analyst of the Year for 2018 by IIAR.
Areas of Coverage
- Outsourcing & IT Services
Patrick Sullivan's Recent Gartner Activity
Prior to Gartner, Mr. Sullivan spent 20 years as a technology consultant in several consulting and software firms. He formed the customer services team and also managed the e-commerce, event registration and contact center as vice president at Passkey.com, a hotel reservation SaaS provider. He was a former director at Sybase and held many consulting and product management positions with Bachman Information Systems, Wang Laboratories, and Nolan, Norton & Co.
Nolan, Norton & Co., Consultant, 4 years
Passkey.com, VP Customer Services, 2 years
Sybase, Director Sybase Consulting, 4 years
Influencial Analyst of the Year (2018 International Institute of Analyst Relations)
B.S.B., Business/B.S., Psychology, Franklin & Marshall College
M.A., Organizational Development, Rensselaer Polytechnic Institute