Analyst Profile

Christian Canales

Principal Research Analyst

19 years at Gartner , 18 years industry experience
France

Roles and Responsibilities

Christian Canales is a Principal Research Analyst in the Technology & Service Provider Research group of Gartner. Mr. Canales belongs to the Data Center Convergence team, headed by Katherine Lord. He is a lead analyst for the enterprise (business) unified wired/wireless access layer networking market (campus Ethernet switches and WLAN technologies including 802.11ac/n). Mr. Canales additionally advises enterprises on WLAN implementation best practices and covers trends, vendor market share and forecast statistics of the enterprise network security (firewall and IPS equipment), data center switching and router markets.

Areas of Coverage

Networking & Communications Equipment

Christian Canales's Recent Gartner Activity

Latest Research

Background

Previous Experience

Prior to his current position, Mr. Canales worked as a statistics coordinator for telecommunication projects in Gartner's Statistical Unit in London. Mr. Canales moved to France in 2006.

Professional Background

Research International, Market Researcher, 1 year

Education

Degree, University of Westminster, London

Languages

English
Italian
Spanish

Become a Client

Call us now at:

+1-800-213-4848 Or

Free Research

Discover what 12,000
CIOs and Senior IT leaders
already know.

Free Access

25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

23 Jul 2018
Panel Discussion: Emerging Trends in Customer Service & Support Technology EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Due to the increasing complexity of consumer interactions, customer service organizations need a complex set of applications to support customer engagement across a growing mix of agent-assisted and self-service channels. In this unique panel discussion style webinar, Principal Executive Advisor Pete Slease will moderate a conversation with Gartner Research Directors Jim Davies and Nadine LeBlanc on emerging trends in customer service and support technology. Our aim is to help you navigate the waters of customer service applications in order to select the best technologies and vendors to meet your customers' needs. During this session, you can also ask the panelists your questions on this topic.
23 Jul 2018
Build and Deploy Business Models and Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Business models and strategy are mutually complementary, essential tools for navigating the landscape of digital business. Yet many enterprises have weak or nonexistent strategy and very few have documented their business models. This webinar addresses the respective structures and roles of business models and strategy. You will receive insights into how CIOs and IT leaders can build and deploy business models and strategy to chart a path to the enterprise's digital destination.