Sr Director Analyst
20 years at Gartner
40 years industry experience
Roles and Responsibilities
Mr. Gilbert is a Research Director responsible for digital health across all sectors of the Healthcare industry; life sciences, healthcare providers and insurance companies. He has conducted strategic planning for Integrated Health Systems, academic medical centers, healthcare insurance companies and pharmaceutical companies. His research focuses on digital health strategies that leverage disruptive technology and innovation to transform health systems. During his 30+ years of healthcare experience, Mark has guided teams that have been responsible for the visioning of several new hospitals that have become, and will become, top 20 (U.S. News & World Report ranking) rated adult and children's hospitals. His current hospital visioning work focuses on the synthesis of digital health modalities to form the core of a virtualized continuum of care model that extends the delivery of care, including health and wellness, beyond the physical boundaries of traditional hospital settings.
Mark Gilbert's Recent Gartner Activity
Healthcare Provider CIOs: Bridge the Virtual Care Divide Between Provider- and Consumer-Directed Care
Healthcare Providers and COVID-19: Resources CIOs Can Use Right Now
Healthcare Payer CIOs Develop Digital KPIs to Optimize Current Measures and Realize New Revenue
Mr. Gilbert is also actively working with Integrated Health Systems to define a new customer experience health delivery model that centers on customer engagement. This model has been proven to engage customers to achieve optimal health outcomes. Mr. Gilbert was Vice President of Operations at SmartStop, a pre-IPO startup telecommunications company. Responsible for managing operations, product research and development, and network engineering functions. Prior to this, he was a Global Practice Manager for Superior Consultants. Worked with health systems, Governments and foreign corporations to launch several competitive telephone companies.
GTE, Major Account Manager, 10 years
SmartStop, VP Operations, 2 years
Superior Consultants, Global Practice Manager, Telecommunications, 2 years
Bachelor of Science degree in Finance from the University of Southern California.
Executive MBA degree from the University of Southern California