Analyst Profile

Mark Gilbert

Mark Gilbert

Sr Director, Advisory

22 years at Gartner ,  42 years industry experience

Roles and Responsibilities

Mr. Gilbert is a Research Director responsible for digital health across all sectors of the Healthcare industry; life sciences, healthcare providers and insurance companies. He has conducted strategic planning for Integrated Health Systems, academic medical centers, healthcare insurance companies and pharmaceutical companies. His research focuses on digital health strategies that leverage disruptive technology and innovation to transform health systems. During his 30+ years of healthcare experience, Mark has guided teams that have been responsible for the visioning of several new hospitals that have become, and will become, top 20 (U.S. News & World Report ranking) rated adult and children's hospitals. His current hospital visioning work focuses on the synthesis of digital health modalities to form the core of a virtualized continuum of care model that extends the delivery of care, including health and wellness, beyond the physical boundaries of traditional hospital settings.


Previous Experience

Mr. Gilbert is also actively working with Integrated Health Systems to define a new customer experience health delivery model that centers on customer engagement. This model has been proven to engage customers to achieve optimal health outcomes. Mr. Gilbert was Vice President of Operations at SmartStop, a pre-IPO startup telecommunications company. Responsible for managing operations, product research and development, and network engineering functions. Prior to this, he was a Global Practice Manager for Superior Consultants. Worked with health systems, Governments and foreign corporations to launch several competitive telephone companies.

Professional Background

GTE, Major Account Manager, 10 years
SmartStop, VP Operations, 2 years
Superior Consultants, Global Practice Manager, Telecommunications, 2 years


Bachelor of Science degree in Finance from the University of Southern California.
Executive MBA degree from the University of Southern California



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