Author Profile

Lily Mok
VP, Team Manager
23 years at Gartner, 24 years' experience
Location: NJ USA | Language(s): Chinese - Mandarin, Chinese - Shanghaiese (Wu), English
Roles and Responsibilities
Lily Mok is a Vice President, Analyst with Gartner Research, working on the IT Strategy, Execution and Organization team. Ms. Mok focuses her research on helping CIOs and HR leaders develop strategies and programs to build a future-ready workforce. Topics include: strategic workforce planning; succession planning and management; IT job architecture and career paths; digital leadership and workforce competency models; talent assessment; recruitment and employment value proposition; retention strategy; total rewards; employee performance management; learning and development practices. Ms. Mok has extensive experience in global HR and compensation consulting, and is a Certified Compensation Professional specialized in designing and developing employee reward strategy and programs.
Background
Previous Experience
Prior to joining Gartner, Ms. Mok was with Mercer, where she worked as an International Consultant advising global and multinational corporations in the development and implementation of base compensation, incentive pay, equity compensation and global employee mobility programs. She was also a Project Manager for several U.S. and international compensation studies for clients from high-tech, IT consulting, insurance and reinsurance industries. Before Mercer, Ms. Mok held HR management and sales administration positions in Honeywell's Asia/Pacific operations in Shanghai, Hong Kong and Sydney.
Professional Background
- HP Shanghai, Sales Coordinator, 1 year
- Honeywell (Asia/Pacific), HR Manager, 4 years
- Mercer, Consultant, International Practices, 3 years
Education
- B.S., Psychology and International Finance, East China Normal University, Shanghai, Distinguished College Graduate Award
- Certificate of Strategic Workforce Planner (SWP)
- M.B.A., Human Resource Management and Marketing, Oklahoma State University
Industry Awards/Accolades
- Certified Compensation Professional (CCP)
Explore
RESEARCH BY THIS ANALYST More
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05 September 2023
CIOs Must Adopt AI and Unconventional Talent to Create a Resilient IT Workforce -
18 August 2022
Redesign IT Interview Process to Improve Quality of Hires -
07 August 2023
Leadership Vision for 2H23: CIO
- 16 October 2023 - 19 October 2023 IT Symposium/Xpo
- 23 October 2023 - 25 October 2023 ReimagineHR Conference
- 06 November 2023 - 09 November 2023 IT Symposium/Xpo
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