Analyst Profile

Lily Mok

Lily Mok

VP Analyst

20 years at Gartner ,  20 years industry experience

Roles and Responsibilities

Lily Mok is a Research Vice President on Leadership, Culture and People Dynamics team within the CIO Research group. Ms. Mok focuses her research on helping CIOs and their IT organizations improve the capabilities, performance and contribution of the IT workforce. She frequently provides strategic and practical advice to CIOs, IT leaders, senior HR leaders and practitioners on topics such as strategic workforce planning, IT job family and role design, competency models, recruitment, employee engagement, reward, retention and career development. Ms. Mok has extensive experience in global HR and compensation consulting, and is a Certified Compensation Professional specialized in designing and developing employee reward strategy and programs.

Areas of Coverage

  • IT Management


Previous Experience

Prior to joining Gartner, Ms. Mok was with Mercer, where she worked as an International Consultant advising global and multinational corporations in the development and implementation of base compensation, incentive pay, equity compensation and global employee mobility programs. She was also a Project Manager for several U.S. and international compensation studies for clients from high-tech, IT consulting, insurance and reinsurance industries. Before Mercer, Ms. Mok held HR management and sales administration positions in Honeywell's Asia/Pacific operations in Shanghai, Hong Kong and Sydney.

Professional Background

HP Shanghai, Sales Coordinator, 1 year
Honeywell (Asia/Pacific), HR Manager, 4 years
Mercer, Consultant, International Practices, 3 years


B.S., Psychology and International Finance, East China Normal University, Shanghai, Distinguished College Graduate Award
Certificate of Strategic Workforce Planner (SWP)
Certified Compensation Professional (CCP)
M.B.A., Human Resource Management and Marketing, Oklahoma State University


Chinese - Mandarin
Chinese - Shanghaiese (Wu)

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