Analyst Profile

Monica Basso

Monica Basso

Managing Vice President

18 years at Gartner ,  28 years industry experience
Milan, MI Italy

Roles and Responsibilities

Monica Basso is a Managing Vice President of the Office of the CIO team, in Gartner Research. Prior to that, Ms. Basso was a Research Vice President analyst for 17 years. She leads Gartner research on Content Collaboration Platforms (CCP), enterprise file synchronization and sharing (EFSS) and modern content services, in the Digital Workplace team. She advises clients on strategies for digital workplace and digital transformation, leveraging mobility, cloud, content and collaboration technologies. She also addresses the impact of GDPR (Global Data Protection Regulation) on content services. Previous coverage areas include mobility management and security, "bring your own device" (BYOD), mobile collaboration strategy. Other areas of interest included the impact of digital technologies on people, society and organizations; social trends affecting technology adoption; generational changes in IT; and innovation.

Monica Basso's Recent Gartner Activity

Latest Research


Previous Experience

Ms. Basso has 28 years of experience in information and communications technology, having held both technical and management positions. Prior to joining Gartner, Ms. Basso worked at Alcatel as a business development manager and business unit manager, in the area of multichannel applications and internet portals. Prior to that, she worked for TXT e-solutions as project manager for large European cooperative IT projects, covering internet technologies and applications, business process re-engineering, and software engineering domains. Her initial experiences focused on software design and implementation as a software engineer for real-time embedded applications.

Professional Background

Alcatel, Business Unit Manager / Business Development Manager, 2 years
TXT e-solutions, Project Manager/Software Engineer, 8 years

Industry Awards/Accolades

Gartner Research Thought Leadership Award (2008)


M.S., Electronics Engineering, with honors, Politecnico di Milano



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