11 years at Gartner
25 years industry experience
Roles and Responsibilities
Tracy Tsai is a Research VP with Gartner's Personal Technologies team. She helps both IT providers and users to grow, evolve and innovate the business by providing advisory for emerging technologies and business models. Ms. Tsai is also a workstream lead for global impact core topic under Internet of Things agenda. Her research focus includes personal devices, connected homes, Internet of Things and conversational AI in China. Some of her most recent reports are "Market Guide for Conversational Artificial Intelligence in China", "Cool Vendors for Artificial Intelligence, East Asia, 2017," "Market Trends: Choose a Functional Business Model for the Connected Home Market," "Market Trends: PC Business Leaders Need to Overhaul Their Business or Exit the Market by 2020" and "Vendor Rating: Samsung Electronics."
Areas of Coverage
- PCs, Laptops & Handheld Devices
Tracy Tsai's Recent Gartner Activity
Ms. Tsai first joined Gartner in 1996 as a PC analyst. Prior to joining Gartner, she had five years of experience as a Sales Manager in the U.S. She was with Axlon Electronics for two years, marketing home automation, and with Key Power for four years, marketing PC components and peripherals.
Axlon Electronics, Sales and Marketing Manager, 2 years
Key Power, Sales and Marketing Manager, 4 years
2013 Research Recognition Program - Annual Award for Sales Excellence
2014 Research Recognition Program - Annual Award for Sales Excellence
B.S., Business Administration, University of West Florida, Pensacola
M.B.A., Finance, University of Texas, San Antonio
Chinese - Mandarin
Chinese - Taiwanese