Analyst Profile

Roles and Responsibilities

Tracy Tsai is a Research VP with Gartner's Personal Technologies team. She helps both IT providers and users to grow, evolve and innovate the business by providing advisory for emerging technologies and business models. Her research focus includes personal devices, connected homes, Internet of Things, conversational AI, computer vision and intelligent manufacturing in China. Some of her most recent reports are "Plan Intelligent Manufacturing Aligned With the 'Made in China 2025' Policy", "Market Guide for Conversational Artificial Intelligence in China", "Cool Vendors for Artificial Intelligence, East Asia, 2017," "Nine Ways to Make Your Sales Organization Bimodal and Drive PC Business Growth", "Microsoft's eSIM-Based Always Connected PCs May Unlock Untapped Segment Growth", "Market Trends: Choose a Functional Business Model for the Connected Home Market," "Market Trends: PC Business Leaders Need to Overhaul Their Business or Exit the Market by 2020."

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