Analyst Profile

Tracy Tsai

Tracy Tsai

VP Analyst

13 years at Gartner ,  25 years industry experience

Roles and Responsibilities

Tracy Tsai is a Research VP with Gartner's Personal Technologies team. She helps both IT providers and users to grow, evolve and innovate the business by providing advisory for emerging technologies and business models. Her research focus includes personal devices, connected homes, Internet of Things, conversational AI, computer vision and intelligent manufacturing in China. Some of her most recent reports are "Market Guide for Conversational AI in China," "Market Guide for Computer Vision in China," "Cool vendors for AI in Asia," "Plan Intelligent Manufacturing Aligned With the 'Made in China 2025' Policy," "SWOT: Lenovo PCs and Connected Devices," and "Market Trends: Choose a Functional Business Model for the Connected Home Market."

Areas of Coverage

  • PCs, Laptops & Handheld Devices


Previous Experience

Ms. Tsai first joined Gartner in 1996 as a PC analyst. Prior to joining Gartner, she had five years of experience as a Sales Manager in the U.S. She was with Axlon Electronics for two years, marketing home automation, and with Key Power for four years, marketing PC components and peripherals.

Professional Background

Axlon Electronics, Sales and Marketing Manager, 2 years
Key Power, Sales and Marketing Manager, 4 years

Industry Awards/Accolades

2013 Research Recognition Program - Annual Award for Sales Excellence
2014 Research Recognition Program - Annual Award for Sales Excellence


B.S., Business Administration, University of West Florida, Pensacola
M.B.A., Finance, University of Texas, San Antonio


Chinese - Mandarin
Chinese - Taiwanese

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