Author Profile

Mark McDonald

Mark McDonald

Distinguished VP Analyst

4 years at Gartner,  36 years' experience

Location:  IL USA  |  Language(s):  English

Roles and Responsibilities

Mark McDonald, Ph.D., is a Vice President and a Gartner Fellow within the Gartner for General Managers team. Mr. McDonald is responsible for the research focused on the application of technology to business, its products and services. He is the lead author of research in the areas of digital technology, social media, the business use of advanced technologies, and enterprise transformation. He is the author of "The Digital Edge" (October 2012). He is the co-author of the "The Social Organization" (2011) with Anthony Bradley and co-author with Peter Keen of "The eProcess Edge" (2000). He appears regularly in the Wall Street Journal, Computerworld, CIO Magazine, the Financial Times, South By Southwest and other publications. He is currently working on the issue of innovation in management.


Previous Experience

Prior to joining Gartner, Mr. McDonald was a partner at Accenture, where he was responsible for launching the digital strategy practice.

Professional Background

  • Accenture, Partner, 14 years
  • Connecticut National Bank (now Bank of America), Vice President, 5 years


  • B.A. (Honors), Economics and Political Science, Colgate University
  • Master's Degree (honors), Economics and International Finance, Trinity College, Hartford, Connecticut
  • Ph.D., Technology Policy Management, TU Delft, Netherlands

Industry Awards/Accolades

  • Author, with Andy Rowsell-Jones, of "The Digital Edge" (2012)
  • Author, with Anthony Bradley, of "The Social Organization" (2011)
  • Author, with Peter Keen, of "The eProcess Edge" (McGraw-Hill, 2000) and numerous other publications