Analyst Profile

Twiggy Lo

Twiggy Lo

Research Director

15 years at Gartner ,  19 years industry experience
Hong Kong


Roles and Responsibilities

Twiggy Lo is a Research Director in Gartner Research, where she is part of the Transformational and Business Services team. Ms. Lo's primary coverage is data and analytics services at the global level with focus on strategies, competitive analysis, go to market, and service positioning and messaging for service provider executives. She is also the lead for global consulting and implementation service forecast, as well as the lead for global implementation service market share.

Areas of Coverage

  • Outsourcing & IT Services

Background

Previous Experience

Before joining Gartner, Ms. Lo was a consultant for HP, responsible for presales and implementation of CRM projects in Hong Kong. She also performed market analysis for HP Consulting at the Asia/Pacific level. Before that, she was with KPMG and J.D. Edwards, focusing on enterprise application consulting in the Asia/Pacific region.

Professional Background

HP (HK), Consultant, 2 years
J.D. Edwards (HK), Associate Consultant, 1 year
Kemper Insurance, Business Analyst, 1 year

Education

B.S., Business/Marketing, Indiana University, Bloomington, Indiana
M.B.A., The Chinese University of Hong Kong

Languages

Chinese - Cantonese
Chinese - Mandarin
English