Analyst Profile

Twiggy Lo

Twiggy Lo

Sr Director Analyst

19 years at Gartner,  23 years industry experience

Location:  Melbourne, Australia  | Language(s):  Chinese - Cantonese, English

Roles and Responsibilities

Twiggy Lo is a Senior Director Analyst in Gartner Research, where she is part of the Tech & Service Provider, Technology Product Management team. Ms. Lo's primary coverage is data and analytics services at the global level with focus on strategies, competitive analysis, go to market, and service positioning and messaging for service provider executives. She also contributes to the global consulting and implementation service forecast and market share.


Previous Experience

Before joining Gartner, Ms. Lo was a consultant for HP, responsible for presales and implementation of CRM projects in Hong Kong. She also performed market analysis for HP Consulting at the Asia/Pacific level. Before that, she was with KPMG and J.D. Edwards, focusing on enterprise application consulting in the Asia/Pacific region.

Professional Background

  • HP (HK), Consultant, 2 years
  • J.D. Edwards (HK), Associate Consultant, 1 year
  • Kemper Insurance, Business Analyst, 1 year


  • B.S., Business/Marketing, Indiana University, Bloomington, Indiana
  • M.B.A., The Chinese University of Hong Kong