Analyst Profile

Hiroko Aoyama

Hiroko Aoyama

Sr Principal Analyst

18 years at Gartner,  20 years industry experience

Location:  Japan  | Language(s):  English, Japanese

Roles and Responsibilities

Hiroko Aoyama is covering on market trends and strategic planning for IT infrastructure centered on servers and storage, on-premise/datacenter modernization, and Consumption based price/XaaS models mainly for Japanese enterprise users. Also, she provides advice on trend analysis and strategic planning for container platforms and OSS utilization and risk management, and IT operations-related trends(AIOps platform, Observability, APM, Monitoring, Infrastructure Automation, ITSM), those of skills and organization structure enhancement.


Previous Experience

Prior to joining Gartner, Ms. Aoyama worked as a Chief Researcher at the National Institute of Mental Health Center of Neology and Psychiatry, concentrating on Social Psychiatry, and played a key role in the research with several institutions such as the National Space Development Agency of Japan and the National Institute of Polar Research. She has also worked for a Japanese software vendor as a system engineer and developed and maintained its information system including web, DBMS and several key open technologies.

Professional Background

  • Aplix Corporation, System Engineer, 2 years
  • National Institute of Mental Health in Japan, Chief Researcher, 3 years


  • B.A., Liberal Arts, International Christian University (ICU)
  • M.Ed., Education/Psychology
  • Research, Psychology, Waseda University