13 years at Gartner
16 years industry experience
Roles and Responsibilities
Sandy Shen is a Research Director with the e-commerce team at Gartner. She specializes in covering e-commerce and digital payment technologies, players, market trends and go-to-market strategies. She has an in-depth knowledge of China's e-commerce market and players, as well as its social media space. Ms. Shen helps IT leaders understand technologies, vendor capabilities and market dynamics, and respond to emerging trends and user behavior.
Areas of Coverage
- Customer Relationship Management
- Mobile & Wireless
Sandy Shen's Recent Gartner Activity
Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.
Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years
Excellence in Teamwork, Gartner Asia/Pacific, October 2004
B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States
Chinese - Mandarin
Chinese - Shanghaiese (Wu)