Author Profile

Sandy Shen
VP Analyst
19 years at Gartner, 23 years' experience
Location: China | Language(s): Chinese - Mandarin, Chinese - Shanghaiese (Wu), English
Roles and Responsibilities
Sandy Shen is a VP Analyst with the commerce technology and experience team at Gartner. Ms. Shen specializes in digital commerce and business strategies, business models, technologies, vendor landscape and emerging trends. She has an in-depth knowledge of the commerce application market, and advises global organizations on their digital initiatives and technology decisions. She helps IT leaders make decisions on technologies, application architectures and vendor selections, and technology vendors improve their product offerings and messaging.
Background
Previous Experience
Prior to joining Gartner, Ms. Shen worked for Siemens China as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key telcos and supporting customer-facing engagements.
Professional Background
- Global Wireless, Strategic Analyst, 1 year
- Siemens China, Strategic Marketing Manager, 2 years
Education
- B.S., Economics, Shanghai International Studies University
- M.B.A., Wake Forest University, United States
Industry Awards/Accolades
- Excellence in Teamwork, Gartner Asia/Pacific, October 2004
- Outstanding Leadership and Business Impact, 2020 Annual Research & Advisory Award
Explore
RESEARCH BY THIS ANALYST More
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06 September 2023
Toolkit: RFP for Digital Commerce Applications -
21 August 2023
Critical Capabilities for Digital Commerce -
21 August 2023
Magic Quadrant for Digital Commerce
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