Analyst Profile

Sandy Shen

Sandy Shen

Sr Director Analyst

16 years at Gartner ,  19 years industry experience
China


Roles and Responsibilities

Sandy Shen is a Research Director with the digital commerce team at Gartner. Ms. Shen specializes in commerce strategy, technologies, vendors and market trends. She has an in-depth knowledge of China's e-commerce market and players, as well as the internet space. She helps IT leaders understand technologies, application architectures and vendor capabilities, and respond to emerging trends and customer expectations.

Areas of Coverage

  • Customer Relationship Management
  • Mobile & Wireless

Background

Previous Experience

Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.

Professional Background

Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years

Industry Awards/Accolades

Excellence in Teamwork, Gartner Asia/Pacific, October 2004

Education

B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States

Languages

Chinese - Mandarin
Chinese - Shanghaiese (Wu)
English

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