Analyst Profile

Sandy Shen

Sandy Shen

VP Analyst

18 years at Gartner ,  21 years industry experience

Roles and Responsibilities

Sandy Shen is a VP Analyst with the commerce technology and experience team at Gartner. Ms. Shen specializes in digital commerce and business strategies, business models, technologies, vendor landscape and emerging trends. She has an in-depth knowledge of the commerce application market, and advises global organizations on their digital initiatives and technology decisions. She helps IT leaders make decisions on technologies, application architectures and vendor selections, and technology vendors improve their product offerings and messaging.


Previous Experience

Prior to joining Gartner, Ms. Shen worked for Siemens China as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key telcos and supporting customer-facing engagements.

Professional Background

Global Wireless, Strategic Analyst, 1 year
Siemens China, Strategic Marketing Manager, 2 years

Industry Awards/Accolades

Excellence in Teamwork, Gartner Asia/Pacific, October 2004
Outstanding Leadership and Business Impact, 2020 Annual Research & Advisory Award


B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States


Chinese - Mandarin
Chinese - Shanghaiese (Wu)

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