Analyst Profile
Sandy Shen
Sr Director Analyst
16 years at Gartner
,
19 years industry experience
China
Roles and Responsibilities
Sandy Shen is a Research Director with the digital commerce team at Gartner. Ms. Shen specializes in commerce strategy, technologies, vendors and market trends. She has an in-depth knowledge of China's e-commerce market and players, as well as the internet space. She helps IT leaders understand technologies, application architectures and vendor capabilities, and respond to emerging trends and customer expectations.
Areas of Coverage
- Customer Relationship Management
- Mobile & Wireless
Sandy Shen's Recent Gartner Activity
Latest Research
-
Post-Pandemic Business Resilience and Transformation
08 June 2020
On-Demand & Upcoming Webinars
-
Gartner Customer Experience & Technologies Summit
16 June 2020 - 17 June 2020
Upcoming Gartner Events
Background
Previous Experience
Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.
Professional Background
Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years
Industry Awards/Accolades
Excellence in Teamwork, Gartner Asia/Pacific, October 2004
Education
B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States
Languages
Chinese - Mandarin
Chinese - Shanghaiese (Wu)
English
