Analyst Profile
Sandy Shen
Research Director
14 years at Gartner
,
17 years industry experience
China
Roles and Responsibilities
Sandy Shen is a Research Director with the e-commerce team at Gartner. She specializes in covering e-commerce technologies, players, market trends and go-to-market strategies. She has an in-depth knowledge of China's e-commerce market and players, as well as its social media space. Ms. Shen helps IT leaders understand technologies, vendor capabilities and market dynamics, and respond to emerging trends and user behavior.
Areas of Coverage
- Mobile & Wireless
- Customer Relationship Management
Sandy Shen's Recent Gartner Activity
Latest Research
-
Critical Capabilities for Digital Commerce
06-Jun-2018 -
Magic Quadrant for Digital Commerce
05-Jun-2018 -
The Gartner CRM Vendor Guide, 2018
31-May-2018
Background
Previous Experience
Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.
Professional Background
Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years
Industry Awards/Accolades
Excellence in Teamwork, Gartner Asia/Pacific, October 2004
Education
B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States
Languages
Chinese - Mandarin
Chinese - Shanghaiese (Wu)
English
