Analyst Profile

Sandy Shen

Research Director

14 years at Gartner , 17 years industry experience
China

Roles and Responsibilities

Sandy Shen is a Research Director with the e-commerce team at Gartner. She specializes in covering e-commerce technologies, players, market trends and go-to-market strategies. She has an in-depth knowledge of China's e-commerce market and players, as well as its social media space. Ms. Shen helps IT leaders understand technologies, vendor capabilities and market dynamics, and respond to emerging trends and user behavior.

Areas of Coverage

Mobile & Wireless
Customer Relationship Management

Sandy Shen's Recent Gartner Activity

Latest Research

Move Digital Commerce Architecture Toward a Digital Business Technology Platform
10-Jul-2018
What's Hot in Digital Commerce
04-Jul-2018
Critical Capabilities for Digital Commerce
06-Jun-2018

Background

Previous Experience

Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.

Professional Background

Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years

Industry Awards/Accolades

Excellence in Teamwork, Gartner Asia/Pacific, October 2004

Education

B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States

Languages

Chinese - Mandarin
Chinese - Shanghaiese (Wu)
English

Become a Client

Call us now at:

+1-800-213-4848 Or

Free Research

Discover what 12,000
CIOs and Senior IT leaders
already know.

Free Access

25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

16 Jul 2018
Prioritize IT Spending to Maximize Opportunities EDT: 9:00 a.m. | PDT: 6:00 a.m. | BST: 14:00 CIOs and IT organizations are struggling to prioritize spending. As a result, they risk missing out on digital business opportunities. IT needs a new way of partnering with the business for digital business initiatives. In this webinar, we examine radical successes of Gartner clients to demonstrate alternative ways to prioritize the portfolio and maximize the value of available spending.
16 Jul 2018
Achieve Self-Service Analytics at Scale EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Many have embraced self-service data and analytics, but the success of implementations varies. This webinar will provide best practices and lessons learned to evolve your approach in a way that facilitates self-service at scale and eliminates self-serving methods.