Analyst Profile

Bruce Robertson

Bruce Robertson

VP Distinguished Analyst

23 years at Gartner ,  34 years industry experience

Roles and Responsibilities

Bruce Robertson is a Research Vice President and Distinguished Analyst in Gartner's CIO Research group, wherein his general research covers CIO perspectives on people, process and technology. More specifically, Mr. Robertson focuses on the innovative process and change leadership tactics and capabilities needed to lead digital business transformation and build a culture ready for anything. Furthermore, his emerging research agenda seeks to clarify how process and people are impacted by the new capabilities of the Internet of Things (IoT), mobile and smart machines and how an increasingly agile IT must mesh with business practices including design thinking and lean startup. His expertise areas include process, change leadership, culture dynamics, metrics and business architecture, as well as how CIOs and digital leadership should leverage key emerging technologies from smart machines and IoT to enable business transformation.

Areas of Coverage

  • Business Process Management


Previous Experience

Mr. Robertson has more than 25 years of experience in end-user IT areas, including process, architecture and infrastructure planning and research functions. He joined Gartner in April 2005 with the acquisition of Meta Group. Before joining Meta Group in 1995, he was Senior Technology Editor at Network Computing magazine, a Technology Consulting Firm Director and an IT Manager.

Professional Background

BRS/Saunders Colleague, Systems Manager, 2 years
CMP Publications, Manhasset, New York, Senior Technology Editor, Network Computing Magazine, 5 years
Interconnect Network Consulting Group, Director, Consulting Services, 4 years


B.A., English, Columbia University