Analyst Profile

Dolores Ianni

Dolores Ianni

Research Director

23 years at Gartner ,  32 years industry experience
FL USA


Roles and Responsibilities

Dolores Ianni is a Research Director in Gartner's IT Procurement and Asset Management team within the Architecture and IT Business group. For more than five years, she has been focusing on Microsoft software contract reviews, pricing proposals and negotiation strategies for Microsoft's volume licensing programs, including Enterprise Agreement, MPSA, Open and SCE. This includes licensing model comparisons, on-premises and online services such as Office 365, Dynamics 365 and Azure services. She covers best practices in Microsoft contract negotiations to assist clients in finding the leverage needed to negotiate price and contractual terms, to reduce cost and mitigate compliance risk. Ms. Ianni has more than 32 years within the IT industry. In her previous role at Gartner, Ms. Ianni was a Senior Research Content Specialist within the Infrastructure and Operations team, where she provided market analysis on hardware contracts, facilitated analyst inquiry and developed strategic relationships with our sourcing clients to ensure they received maximum value from our contract review services.

Areas of Coverage

  • IT Asset Management

Background

Previous Experience

Prior to joining Gartner, Ms. Ianni was marketing IBM mainframes and storage upgrades at Phoenix Computer Associates for eight years. Before that, she served as a product manager for Kierulff/Arrow Electronics.

Professional Background

Kierulff/Arrow Electronics, Product Manager, 2 years
Phoenix Computer Associates, Marketing Manager, 8 years

Languages

English