Author Profile

Dolores Ianni

Dolores Ianni

VP, Advisory

29 years at Gartner,  40 years' experience

Location:  FL USA  |  Language(s):  English

Roles and Responsibilities

Dolores Ianni is a VP Advisor in Gartner's Sourcing Procurement and Vendor Management group. For more than twelve years, she has been focusing on Microsoft software contract reviews, pricing proposals and negotiation strategies to optimize costs and reduce risk. Her focus includes licensing model comparisons, on-premises and online services such as Microsoft 365 suites, Dynamics 365, Power Apps and Azure service negotiations. She also covers best practices in negotiating large hyper-scale contracts with Microsoft Azure, Amazon Web Services and Google Cloud Platform. This includes a detailed comparison across these private pricing agreements and how to negotiate to achieve for the best contract pricing and terms. Ms. Ianni has more than 32 years within the IT industry. In her previous role at Gartner, Ms. Ianni was a Senior Research Content Specialist within the Infrastructure and Operations team, where she provided market analysis on hardware contracts, facilitated analyst inquiry and developed strategic relationships with our sourcing clients to ensure they received maximum value from our contract review services.


Previous Experience

Prior to joining Gartner, Ms. Ianni was marketing IBM mainframes and storage upgrades at Phoenix Computer Associates for eight years. Before that, she served as a product manager for Kierulff/Arrow Electronics.

Professional Background

  • Kierulff/Arrow Electronics, Product Manager, 2 years
  • Phoenix Computer Associates, Marketing Manager, 8 years

Industry Awards/Accolades

  • 2008 Gartner Client Services Award of Excellence
  • 2010 Gartner Operational Excellence Award
  • 2014 Gartner Facilitation Excellence Award
  • 2014 Gartner Golden Quill Award