Analyst Profile

Janelle Hill

Janelle Hill

Distinguished VP Analyst

16 years at Gartner ,  32 years industry experience

Roles and Responsibilities

Janelle B. Hill is a Vice President and Distinguished Analyst in Gartner's Office of the CIO Research. She is responsible for research in the areas of innovation, IT operating models and IT strategic performance execution. Her primary focus is on the engagement model between the CIO, his/her leadership team and business stakeholders. Disciplines including innovation management, portfolio management, process management and organizational/ cultural change management all contribute to building strong relationships and engagement in strategic initiatives. Ms. Hill's research helps CIOs to close the proverbial divide between I&T and business stakeholders, accelerate adoption of new approaches and new behaviors and ultimately to close the strategy to execution gap. Transforming to a digital business and enhancing the customer experience gives CIOs an opportunity to expand their reputation and expertise beyond back-office process automation into front-office effectiveness and innovation to drive growth. Leveraging existing competencies in business architecture, business process, innovation and business performance, yet in new ways, will expand CIOs' engagement with business leaders, enabling earlier participation in strategic planning for growth and transformation initiatives. Ms. Hill has worked with all levels of business and IT leaders on their change initiatives. She leads interactive workshops, presents at conferences, writes extensively and is often quoted in business and IT journals on digital business transformation.

Areas of Coverage

  • Application Development & Integration
  • Web Services
  • Business Process Management


Previous Experience

Previously, as Director of Industry Solutions Marketing, Ms. Hill's focus was on manufacturing industries. She was responsible for planning marketing programs and events, writing marketing collateral and working directly with field sales personnel on sales opportunities. She also did competitive analysis.

Professional Background

IBM, Senior Sales and Systems Engineer, Solution Marketing, 9 years
MCI Telecommunications, Director, Database Administration, 2 years
Vitria, Director, Industry Solutions Marketing, 2 years

Industry Awards/Accolades

She was rated as the No. 1 influential thought leader in BPM worldwide by an independent firm in 2009.


B.A., Barnard College, Columbia University
M.B.A., New York University, Stern School of Business



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