Analyst Profile

Bjarne Munch

Principal Research Analyst

15 years at Gartner , 31 years industry experience
Brisbane, Australia

Roles and Responsibilities

Bjarne Munch is a Principal Research Analyst in Gartner, based in Brisbane, Australia. Mr. Munch is also Agenda Manager for the research area "communication enterprise strategies," which takes responsibility for Gartner's research coverage within the area of enterprise networking, network services, PSTN, SIP trunking, mobile services and unified communications. This includes aspects such as evaluation of WAN services and service providers, trend and evolution of network services, WAN architectures, hybrid WAN, SD-WAN, cloud connectivity, service-level agreements, contract proposal reviews, and terms and conditions. It also include unified communications and unified communications as a service strategies and service proposal reviews.

Areas of Coverage

Networking & Communications Equipment
Networking & Communications Services

Bjarne Munch's Recent Gartner Activity

Latest Research

Hype Cycle for Enterprise Networking and Communications, 2017
20-Jul-2017
How Network Leaders Can Support Bimodal
22-Jun-2017
Critical Capabilities for Network Services, Asia/Pacific
20-Jun-2017

Background

Previous Experience

His responsibilities include research and advisory work in enterprise networking, network service procurement, unified communications, unified communication as a service and related services. His particular interests include enterprise network design best practices, global and Asia/Pacific regional WAN services and providers, cloud connectivity, software-defined WAN (SD-WAN) and hybrid WAN, application networking such as WAN optimization and application acceleration, and IP telephony and unified communications. Mr. Munch provides strategic and technical advice on network service and managed network service strategies, sourcing best practices, terms and conditions, contract reviews, service-level agreements, best practice WAN architectures as well as advice on unified communications and unified communication as a service strategy development. Mr. Munch has more than 15 years of experience in the telecommunications industry. Prior to joining Gartner, he worked for Ericsson, Australia, and was responsible for the line of business convergent communication. Before this, he was a Lead Solution Architect in the Ericsson Convergent Communication group. He has also served as Chairman of the Global Fixed Switch Product Development Council. As such, Mr. Munch has extensive experience with telecommunications technology, services and solutions, as well as experience in implementation of IP telephony solutions.

Professional Background

Ericsson, Strategic Product Manager - IP Convergence, 15 years
Meta Group, Senior Research Analyst, 2 years

Education

Master of Science in System Engineering, Aalborg University, Denmark

Languages

English

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11 August 2017
2017 Hype Cycles Highlight Enterprise and Ecosystem Digital Disruptions: A Gartner Trend Insight Report Leading CIOs are engaged across and outside their enterprises to create new business opportunities and improve operational effectiveness. Gartner's 2017 Hype Cycle special report focuses on the biggest trends influencing technology-enabled businesses.
28 July 2017
Scaling Bimodal — Fusing IT With the Business: A Gartner Trend Insight Report Scaling bimodal enables organizations to transform their businesses by exploiting technology strategically. We offer research to help CIOs and IT leaders scale a bimodal approach to collaborate with the business, increase speed, agility and innovation; and deliver on digital business.

17 Aug 2017
Data Governance in the Time of Big Data Architectures EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00 Data governance has been indispensable for data management initiatives, including those involving big data. In addition, new regulations such as GDPR are forcing deeper introspection into how data is managed, secured and audited - from ingestion to purge. This webinar showcases a big data reference architecture and then applies components of the data governance framework to it.
21 Aug 2017
IoT for Midsize Enterprises EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 IoT innovation can deliver growth and product improvement - two of the top business priorities cited by CEOs of midsize enterprises in a recent Gartner survey. However the IoT also poses challenges for midsize enterprises that may not be able to adopt the same technologies, vendors or strategies as larger organizations. In this webinar, we explore how midsize enterprises can exploit the IoT and how to navigate the complex technology, skills and business landscape it demands.