Principal Research Analyst
15 years at Gartner
31 years industry experience
Roles and Responsibilities
Bjarne Munch is a Principal Research Analyst in Gartner, based in Brisbane, Australia. Mr. Munch is also Agenda Manager for the research area "communication enterprise strategies," which takes responsibility for Gartner's research coverage within the area of enterprise network infrastructure and network services. Within the area of network infrastructure, this includes aspects such as best practices for enterprise network architecture, planning and standards, enterprise network infrastructure evolution, vendor landscape, WAN optimization and application delivery. Within the area of network services, this includes aspects such as evaluation of WAN services and service providers, trend and evolution of network services and cloud network services, service-level agreements and terms and conditions.
Areas of Coverage
- Networking & Communications Services
- Networking & Communications Equipment
Bjarne Munch's Recent Gartner Activity
His responsibilities include research and advisory work in enterprise networking, network service procurement, IP telephony and unified communications, videoconferencing, and related services. His particular interests include enterprise network design, the evolution of the data center network, global and Asia/Pacific regional WAN services and providers, cloud network services and hybrid WAN, application networking such as WAN optimization and application acceleration, and IP telephony and unified communications. Mr. Munch provides strategic and technical advice on network service and managed network service strategies, sourcing best practices, service-level agreements, as well as advice on videoconferencing, IP telephony and unified communications strategy development, solution design, and deployment best practices. Mr. Munch has more than 15 years of experience in the telecommunications industry. Prior to joining Gartner, he worked for Ericsson Australia, and was responsible for the Line of Business Convergent Communication. Before this, he was Lead Solution Architect in the Ericsson Convergent Communication group. He has also served as Chairman of the Global Fixed Switch Product Development Council. As such, Mr. Munch has extensive experience with telecommunications technology, services and solutions, as well as experience in implementation of IP telephony solutions.
Ericsson, Strategic Product Manager - IP Convergence, 15 years
Meta Group, Senior Research Analyst, 2 years
Master of Science in System Engineering, Aalborg University, Denmark