14 years at Gartner
33 years industry experience
Roles and Responsibilities
Will Cappelli is a Gartner Research VP in the Enterprise Management area, focusing on the application of bid data and machine learning technologies to IT operations as well as application performance monitoring.
Areas of Coverage
- IT Operations
Will Cappelli's Recent Gartner Activity
12 Steps to Artificial Intelligence for IT Operations Excellence
Market Guide for AIOps Platforms
Hype Cycle for IT Performance Analysis, 2017
Mr. Cappelli most recently served as director of Research for EMEA at Meta Group and had previously held a variety of analyst and management positions at a number of major research firms, including Forrester/Giga Information Group, Ovum, New Science Associates and Real Decisons Corp.
Giga Information Group, Research Fellow, 5 years
Meta Group, Vice President, European Director of Research, 2 years
Ovum, Principal Analyst, 1 year
B.A., Mathematics and Philosophy, Yale University
M.A. Mathematics, Villanova University