14 years at Gartner
33 years industry experience
Roles and Responsibilities
Will Cappelli is a Gartner Research VP in the Enterprise Management area, focusing on the application of big data and machine learning technologies to IT operations as well as application performance monitoring.
Areas of Coverage
- IT Operations
Will Cappelli's Recent Gartner Activity
Predicts 2018: IT Operations
The Monitoring Metrics IT Operations Should Report On
12 Steps to Artificial Intelligence for IT Operations Excellence
Mr. Cappelli, most recently, served as the Director of Research for EMEA at Meta Group and had previously held a variety of analyst and management positions at a number of major research firms, including Forrester/Giga Information Group, Ovum, New Science Associates and Real Decisions Corp.
Giga Information Group, Research Fellow, 5 years
Meta Group, Vice President, European Director of Research, 2 years
Ovum, Principal Analyst, 1 year
B.A., Mathematics and Philosophy, Yale University
M.A. Mathematics, Villanova University